J.E Reed Posted September 19, 2021 Share Posted September 19, 2021 Hello First time making a post Usually I can find another thread with the answer. I had flash backup working but for some unknown reason it stopped. I have tried rebooting, unraid-api restart, signing in/out and reinitializing. After the last one every time I click activate the GUI says activating and then refreshes to say not activated. My servers can see the server and states that it is connected to the mothership. Any help would be greatly appreciated. Thanks Jake Link to comment
Squid Posted September 19, 2021 Share Posted September 19, 2021 Post your diagnostics Flagging @ljm42 Link to comment
J.E Reed Posted September 19, 2021 Author Share Posted September 19, 2021 Hi Squid Thanks for the speedy response engineering-diagnostics-20210919-1202.zip Link to comment
ljm42 Posted September 19, 2021 Share Posted September 19, 2021 Thanks for the diags. Please DM me your /var/log/gitflash file. The easiest way to get it is to open a web terminal and type: cp /var/log/gitflash /boot Then attach the gitflash file from the root of your flash drive. Please also provide a screenshot showing what the web page looks like after you press activate and nothing happens. Link to comment
J.E Reed Posted September 19, 2021 Author Share Posted September 19, 2021 Hi Jim will do when I am home next. thanks for the help. Link to comment
J.E Reed Posted September 20, 2021 Author Share Posted September 20, 2021 (edited) 20 hours ago, ljm42 said: Thanks for the diags. Please DM me your /var/log/gitflash file. The easiest way to get it is to open a web terminal and type: cp /var/log/gitflash /boot Then attach the gitflash file from the root of your flash drive. Please also provide a screenshot showing what the web page looks like after you press activate and nothing happens. Hi Jim There is no /var/log/gitflash on my server. The screen I get after the activation process has finished is below which is the same as before I press activate. Many thanks Jake Edited September 20, 2021 by J.E Reed Link to comment
J.E Reed Posted September 23, 2021 Author Share Posted September 23, 2021 Hi Jim Thanks for your help. I changed the DNS to static and pointed the server to 8.8.8.8 and all is now working. OpenDNS family shield does not work with unraid backup. Many thanks Jake 1 Link to comment
ljm42 Posted September 23, 2021 Share Posted September 23, 2021 Thanks, I see some improvements we can make to help diagnose this for other folks Link to comment
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