(Solved) My Servers Error - Graphql is offline


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Both of my servers have a message in the dropdown "My Servers Error - Graphql is offline". In the Servers Dashboard on the forum both servers show as offline. I tried logging out and logging back in but it didn't help. Anyone seen this before?

Edited by Kewjoe
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Go to the Plugins tab and check for updates. You'll want to make sure you are running the latest version of the My Servers plugin, which is currently 2021.09.15.1853.

 

If you are still having issues, open a webterminal and type:
  unraid-api restart

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  • Kewjoe changed the title to (Solved) My Servers Error - Graphql is offline

i have same error but when i attempt to run that or the debug command i get this:

Server 1 (Unraid)

image.png.d94600e9946905b7f8d2035239003336.png

 

Server 2 IBM3650

image.png.60073d32dd247680729c32de36132961.png

image.thumb.png.a8cb9082de327c73b7bd23a57354bc7a.png

not sure whats up but seems like plugin on both machines corrupted overnight? they were both working fine yesterday.

 

 

Edited by Wiseone001
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I also had this error today. Restating with 

unraid-api restart

worked like a charm.

 

But what is the cause of this (except from the apparent Graphql offline) ? Is it because of the plugin update that needs a restart each time or is it a known bug ?

 

Thanks :)

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2 hours ago, DataHearth said:

I also had this error today. Restating with 

unraid-api restart

worked like a charm.

 

But what is the cause of this (except from the apparent Graphql offline) ? Is it because of the plugin update that needs a restart each time or is it a known bug ?

 

Thanks :)

I have not been able to get either of my pro servers online, i get the errors shown in my above post.  really odd

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3 hours ago, DataHearth said:

I also had this error today. Restating with 

unraid-api restart

worked like a charm.

 

But what is the cause of this (except from the apparent Graphql offline) ? Is it because of the plugin update that needs a restart each time or is it a known bug ?

 

Thanks :)

 

We had an issue yesterday that disconnected a number of people, sorry about that:

  https://forums.unraid.net/topic/112073-my-servers-releases/?tab=comments#comment-1038908

 

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21 hours ago, Wiseone001 said:

i have same error but when i attempt to run that or the debug command i get this:

Server 1 (Unraid)

image.png.d94600e9946905b7f8d2035239003336.png

 

Server 2 IBM3650

image.png.60073d32dd247680729c32de36132961.png

image.thumb.png.a8cb9082de327c73b7bd23a57354bc7a.png

not sure whats up but seems like plugin on both machines corrupted overnight? they were both working fine yesterday.

 

 

 

I have seen a Segmentation Fault happen right after an install, but never on a running system. When did you update to the latest version, or did CA Auto Update possibly do it for you prior to the issue?

 

A Segmentation Fault means the unraid-api binary is corrupted. That may point to hardware RAM issues, but I'm not really sure. Two systems at once is definitely strange.

 

Uninstalling / reinstalling the plugin will get you back up and running.

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18 hours ago, ljm42 said:

 

I have seen a Segmentation Fault happen right after an install, but never on a running system. When did you update to the latest version, or did CA Auto Update possibly do it for you prior to the issue?

 

A Segmentation Fault means the unraid-api binary is corrupted. That may point to hardware RAM issues, but I'm not really sure. Two systems at once is definitely strange.

 

Uninstalling / reinstalling the plugin will get you back up and running.

after several uninstall's and re-install's i have finally gotten them both back on line. rebooting inbetween each one.. and for my servers, that take a bit lol.. but it seems resolved.

 

one thing i did notice and not sure if it is the difference from 6.9 and 6.10 is the following..: 

 

this is the 6.10 unraid server ;

image.thumb.png.d1d465cef0d0f9084f1a9313893d5595.png

 

This is the 6.9 unraid server im noticing the difference of cert subject and ca signed.

image.png.6e1646f4a72ef6e5f53ed971259873e2.png

is this due to the difference in the builds? 

Thanks

 

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