Problem when I start plex media server

[Urukrode]

Hello, 

 

Plex does not want to start and shows me this error: 

 

Starting Plex Media Server.
PMS: failure detected. Read/write access is required for path: /config/Library/Application Support/Plex Media Server

 

Do you have an idea of what I can do to solve the problem ?

[trurl]

Which plex docker are your using?

[Squid]

And post your diagnostics as the error implies a filesystem error

[Urukrode]

I use plex by linuxServer

And now the diagnotics : 

tower-diagnostics-20211029-1353.zip

[Urukrode]

I have check many logs and I have a "read only file" but I don't know where... 

[trurl]

Your cache has corruption. And your appdata and system shares have files on the array.

 

And, you seem to have to shares with the same name but different upper/lower case.

 

Also, you didn't mention it, but your parity is disabled.

 

Go to User Shares, click Compute All, wait for the results, and post a screenshot.

[Urukrode]

yes I deleted the duplicate folder after sending the diagnostic ...
For the parity disk, it is dead. I have to order another one but I don't think that the problem comes from there.

 

I join the screenshot. I don't say why MEDIA is in private but that does not solve the problem  

 

[lanky8804]

Hi

 

I have just updated to 6.10.2 and am not getting the same error:

PMS: failure detected. Read/write access is required for path: /config/Library/Application Support/Plex Media Server
Stopping Plex Media Server.

 

My diagnostics and shares attached for support.

 

 

unraid-diagnostics-20220605-1010.zip

Edited June 5, 2022 by lanky8804
screenshot added of Docker

[lanky8804]

For anyone else, I got this working by the following

 

chown -R nobody:users {DIR}

then

chmod - R 0777 {DIR}