unraid keeps randomly crashing. plase help

[me160]

my unraid install keeps crashing randomly, and it seems for a different reason each time. i have noticed it seems to be happening in the middle of parity checks, but also crashes at other times. i have been running the  tail command on the syslog via putty on a separate computer to try and capture the crash because it usually fully crashes and even the console doesn't respond to get a diagnostics file.

 i will attach the most recent crash as far as i could capture from the telnet tail

crash5.log

Edited October 18, 2021 by me160

[ChatNoir]

6 hours ago, me160 said:

my unraid install keeps crashing randomly

Quote

asus ROG b450-f mobo, amd [email protected], 32gb ram, 28tb array with 500gb nvme cache ssd, aand 250gb ssd cache, and 250gb nvme cache for vm's

 

You should check both elements of the FAQ section:

While diagnostics with details from the issue is always preferred, any diags are better than none.

If you can grab them before the issue, please attach them to your next post.

[me160]

thanks for the reply! i have just changed the c-states in my motherboard and hopefully that solves this! i have also enabled the syslog mirroring to usb so i can hopefully get a complete syslog if it continues to randomly crash

[me160]

so disabling the c-states in the mobo doesn't seem have done anything (atleast not preventing the crash that happend at 3am), i have the syslog from the last boot, it ends at line 29736, where it continues to when i rebooted it because the terminal wouldnt collect diagnostics. i will also attach the diagnostics i just collected after i rebooted, hopefully it helps someone help me figure this out.

syslog otfgserver-diagnostics-20211020-0724.zip

[JorgeB]

Unraid driver is constantly crashing during the parity check, this happens with some hardware, best bet is to try v6.10-rc1, newer kernel might help.

[me160]

thanks for the suggestion to upgrade to 6.10-rc1, so far it seems to have done the trick. it went through a parity sync with no problems and i think even a few hours faster than it used to and has stayed up for 2 days straight. hopefully this has fixed all the random crashing too, not just the crashing during parity sync

[RGauld]

Also getting random server lockups...  including diagnostics...

rg-server-diagnostics-20211023-0833.zip

[me160]

*update* it has crashed again, and then crashed just a few hours after, i can upload current diagnostics after reboot, and syslog of latest crash, first was lost. i believe the crash report(s) end at ln1724 of the syslogsyslog

otfgserver-diagnostics-20211023-2026.zip

[JorgeB]

It's still the Unraid driver crashing, not much else I can suggest other than using different hardware, LT might be able to give more info on the cause.

[JorgeB]

18 hours ago, RGauld said:

Also getting random server lockups.

Enable the syslog server then post that after a crash and the diags in a new thread please.

[me160]

damn...i was fearing it might be hardware at this point. thanks for the help anyway!

[RGauld]

I had syslog server running when I posted the diagnostics....

 

[me160]

if your syslog server is mirroring to flash the file will be under flash/log and simply called syslog.