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Unraid Server Crashes... and network freeze until i reboot the server...

Featured Replies

Help.... i have 3 Unraid Server And one of them is freaking me out, it's been 3 times that the server crashes and i can't find why,

I need serious help here, can anyone help me....

i put the mcelog in this post...

 

Thanks

 

André

mcelogsyslog.txt

  • Author

Thanks for your fast respond, Sorry i thought that the "mcelog syslog" was the one, just activated the good one and will post it on the next crash...

Thanks again for your help, very appreciated.

 

AndréB

  • 2 weeks later...
  • Author

OK it just append again, all the network freeze and i can't do noting to get access to the server, i have to do a cold shutdown with the power button for 5 sec.

as soon as i shut down the server all the network start up again with nothing esle to do from my part.

This time i have the syslog file and i did a screen shot of the monitor attache to the server.

hope you will have everything needed to help me...

thanks and good day.

Andre

UNRAID_Screenshot_AT_Freez-up_or_Hang-UP20211031_113134.jpg

syslog.txt

  • Community Expert

That's not the permanent syslog, it's the one after rebooting.

  • Author

Hi, well i'm sorry i dont know where to get that one, can you guide me to it?.

i activated the syslog server... and that is the file it give me.

i'm truly sorry that i dont know witch file you whant.

  • Community Expert
15 minutes ago, AndreB said:

where to get that one

The instructions in the syslog server link tell you.

  • Author

Thanks, but i'm in there and the only syslog file i have there is the one i posted.

i made a folder for all syslog and put it on an other server.

but it may be because i activated it after the first message, so the crash may not be on yet....

does it make any sense?

66t2HGPi7A.png

Edited by AndreB

  • Community Expert

The "regular" syslog is in RAM and so doesn't survive reboot after crash, so the need for syslog server. Syslog server only captures the syslog during the times it is active.

  • Author

well then i do have a big problem, because when the server crash, i cant do anything with it..

i tried ssh, log in, but it's totaly frozen, and the only thing i can do is a cold shut down with the power button for 5sec.

so... if so, i will never get that log?

  • Community Expert

If you setup syslog server and have it running, then it will save syslog wherever you have it configured to save it, and then after crash, you can get that syslog and post it.

  • Author

Ok cool, i did setup as the screenshot in the previous post, if this is good, then the next crash, i will have it up until the crash, i hope it will be enough.

let me tell you that i relay don't like doing a power off, not very good for the server and Data.

  • 1 month later...
  • Author

Ok to all, my server did crash again last night,

i do hope you will have what needed to help me fix this problem, because i sure can fix it myself.

again, when the server crash all land liked to the same switch, froze, all i did to make the network working again is to unplug the network cable from the server, an voila...

the network start working again, so it's definitely a server problem...

then again i shut down the server by holding the power button for 5 second.

and the server start like noting was wrong .

the log i got is attache here so please someone, help meeeeee.

syslog-20.10.20.98.log

filesserver-diagnostics-20211204-2228.zip

Edited by AndreB

  • Community Expert

Doesn't look like you ever posted diagnostics in this thread. Those would give syslog some more context

  • Author

ok cool just added it with the other poste...

thanks

  • Community Expert

Macvlan call traces are usually the result of having dockers with a custom IP address, upgrading to v6.10 and switching to ipvlan might fix it (Settings -> Docker Settings -> Docker custom network type -> ipvlan (advanced view must be enable, top right)), or see below for more info.

https://forums.unraid.net/topic/70529-650-call-traces-when-assigning-ip-address-to-docker-containers/

See also here:

https://forums.unraid.net/bug-reports/stable-releases/690691-kernel-panic-due-to-netfilter-nf_nat_setup_info-docker-static-ip-macvlan-r1356/

  • Author

Hi, and thanks for the fast respond...

i just switch to ipvlan and now have to re-install all the docker to the vland.

 

Thanks for your help guy's.

 

André

  • 3 weeks later...
  • Author

hi, off topic here just for my info... i have 3 UNRAID server, and i wonder if i have to install swag, nginx proxy manager on all to get reverse proxy?

André

p.s. my server did not freeze since JorgeB pointed me to the Macvlan problem, so i switch to ipvlan, and so far it's good... Thanks

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