@ljm42

 

Noticed that one of my servers wasn't signed in (shouldn't it automatically renew anyways?)

 

Signing in doesn't do anything and just brings back the same thing.

 

If I go to Settings - Management settings, the page just continually reloads and doesn't let me do anything

6.10-rc2h

Just noticed the same problem here, i noticed my server wasn't showing as signed in, so i try the sign in and after closing the sign in window the main window looks the same, i'm not signed in. Tried clearing cookies and reloading the page.

Tried it in Edge browser which i've never used for Unraid before and it was the same issue.

Unraid v6.9.2

 

Edited October 24, 20214 yr by BadBunny

I found the same thing, but after removing and reinstalling the plugin, everything worked again. Just had to reenable the flash drive backups in the settings.

Try removing and reinstalling the My Servers plugin then signing in again. I suspect there might be a bug with the API portion.

 

If this doesn't work after you sign in again please direct message me the output of this terminal command (this will contain apikeys so we don't want to share publicly)

cat /boot/config/plugins/dynamix.my.servers/myservers.cfg

 

This will let me know if the server is correctly storing your sign in status. If your info is correctly there then the issue is stemming from a backend bug – where it's overwriting the sign in status cached on the server with incorrect info.

 

Particularly on the Management Access page we have data watchers to refresh the page after sign in / out to ensure the settings shown are correct. So the bug is triggering that to constantly happen.

I had the same problem. Removed the plugin as recommended and installed it again.

Now every thing works as it should

 

Thanks!

I uninstalled and reinstalled the plugin and it's working again now. 
Thanks everyone

Love to do that @zspearmint, except that I wound up shutting down to rearrange some pools and when it booted back up everything was all good.  No uninstall or anything (and I really wasn't imagining anything  )

@Squid Sweet glad you're set. Definitely seems like an api related bug sending empty user data into the UPC

Woes continue.  Sent the PM via a different avenue.

Same thing happened to me. Remove and reinstall resolved. 

On 10/24/2021 at 7:42 PM, zspearmint said:

Try removing and reinstalling the My Servers plugin then signing in again.

Hi, I have done that, but I still have the same issue.

Is there any other fix now?

From the terminal,

unraid-api stop

should fix you up

Thanks, that worked

25 minutes ago, Squid said:

From the terminal,

unraid-api stop

should fix you up

 

That helps keep the login/stop the refreshing, but now the status on the dropdown says "My Servers error. graphql is offline"

10 minutes ago, bhcompy said:

 

That helps keep the login/stop the refreshing, but now the status on the dropdown says "My Servers error. graphql is offline"

Correct.  Remote access, flash backups etc shouldn't be affected, but you will see that error and a Network error on the MyServers page