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Unraid hung and not sure what to do next

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We had a power failure and my NAS didn't shut down correctly. In firing it back up it jumped into a parity check which shouldn't be a problem but it got progressively slower and said it'd be 32 days. I tried to cancel the check but it's stuck in the Unraid logo "loading" image in the GUI. On the server itself I have put in diagnostics and it says that's running but it's been hours.

 

I know I can unplug the USB and get the file on another computer but I'm not sure if there's some other command I should try first as the only way I know to shut it down is to hard power off the machine.

  • Community Expert

Copy the syslog to the flash drive in case the diags aren't saved:

 

cp /var/log/syslog /boot/syslog.txt

 

  • Author
4 minutes ago, JorgeB said:

Copy the syslog to the flash drive in case the diags aren't saved:

 

cp /var/log/syslog /boot/syslog.txt

 

 

It's still showing "Starting diagnostics collection..." on the server screen. I added that line and hit enter but it didn't prompt anything.

  • Community Expert

Open another ssh session and/or use the keyboard/mouse.

  • Author
26 minutes ago, JorgeB said:

Open another ssh session and/or use the keyboard/mouse.

 

I'm using a keyboard and mouse. Are you talking about in the GUI? Sorry for being dense. I can follow well and base level stuff in this world but not super deep.

  • Author
19 minutes ago, iron_man said:

 

I'm using a keyboard and mouse. Are you talking about in the GUI? Sorry for being dense. I can follow well and base level stuff in this world but not super deep.

 

The GUI is still operational so I opened terminal there and put in 

cd /boot/config/ssh

 

Then "reboot" and now it's giving me "The system is going down for reboot NOW!" message but it's not doing anything.

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