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dropping network, unresponsive from console

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I was having some instability with my server, which I set up initially in 2017, so here's what I did:

  • I got a new USB drive and started a fresh install. (These logs are from the fresh install.)
  • From the freshly created boot USB,
    • I recreated my shares,
    • used Community Applications to reinstall exactly the same Dockers as I'd backed up on the "old machine",
    • used CA Backup / Restore Appdata to restore Appdata.
    • I've run a couple parity checks and had a few errors initially, but none from the most recent check.

 

Now I'm having 2 pretty acute problems:

  • The machine drops off the network and becomes unresponsive to the locally connected keyboard after around a day - usually a bit after finishing the automatic parity check due to being powered off when it stops responding to the outside world. When I'm pretty sure it's become catatonic, I firmly pushed the power off button and it starts an orderly shut down, but freezes at "Starting diagnostics collection..."
  • While it's on, the icons for most of the docker containers has disappeared, and for those that it has, the "WebUI" option is missing.

 

Things I've tried:

  • Running regular and extended "Fix Common Problems" (had some regular issues, fixed them)
  • Verified all the Dockers worked and had been restored properly prior to their icons disappearing - in one instance going directly to the URL of the server:port continued to work after the option disappeared, in others it didn't.
  • Running "Docker Safe New Permissions" in case Unraid didn't think I "owned" some important bits of data. 
  • Restarted cleanly a minute after completing a parity check.
  • With power off and wearing a ground, used canned air to clean the machine from top to bottom and an isopropyl alcohol wipe to clean the contacts on the RAM and video card (as I'd swapped them around a bit prior to starting with a fresh USB of Unraid).

 

Hoping you kind folks can give me some other avenues to run down.

PXL_20211103_214347027.MP.jpg

tower-diagnostics-20211104-1510.zip tower-diagnostics-20211101-0007.zip

5 minutes ago, hominid said:

some instability with my server, ...started a fresh install

Why didn't you ask for help before going to all that trouble? No reason to think a fresh install would help.

 

Here is a later version of some things that were discussed in one of your older threads:

 

 

  • Author

Thanks, @trurl!

 

The BIOS is updated (was a good 2.5 yrs out of date) and "Power Supply Idle Control" is now set "typical current idle". I should know by tomorrow night if it's any less crashy... In my defense, it was pretty stable for large swathes of the past 4 years.

 

As for why I didn't ask for help, ah, I have a good record of fixing computers by referencing other's posts - it's my job and I'm good at it, in non-Unraid terms - probably mixed with a little social anxiety and stubbornness. 

 

Any thoughts on the Docker icon/WebUI weirdness, fellow humans?

Edited by hominid

If you didn't keep your config folder from flash then you lost all your docker templates. The dockers would still exist since they are in docker.img but without the templates the webUI doesn't know how to work with them.

  • Author

I still have the original (registered) USB stick, but before I restored the Appdata, I did use Community Applications to reinstall the dockers. Is that overwritten by the restore? (It wouldn't have been back in the day with a rooted android with restored app data, which is why I did it that way.)

So, I guess I grab that config folder from the old one?

Sent from my Pixel 5 using Tapatalk

Everything that you set in the webUI is in the config folder on flash.

 

If you already reinstalled all of your dockers, then you already created new templates for each of them.

 

Not entirely clear what you are saying your problem is. Maybe screenshots would help.

  • Author

Bazarr has no WebUI. And neither do any without icons.

chrome_TDwzYDXtlF.png

Edited by hominid

Did you reinstall each of those from scratch? Or were they already there and you thought you didn't need to reinstall them?

 

14 hours ago, trurl said:

dockers would still exist since they are in docker.img but without the templates the webUI doesn't know how to work with them.

 

  • Author

From the fresh USB, I had a screenshot of my Dockers from the old machine and reinstalled each of them from Community Applications, then restored the Appdata. Plex didn't take the restore so I checked the distribution and realized I'd picked a different one this time. I uninstalled it then installed the distribution that I'd used on the old machine, then ran the full restore again. They worked that way for a couple days (with a couple tweaks to share mapping) before starting to drop icons and WebUI links.

 

I'm unclear if reinstalling them from Community Applications overwrites the existing Appdata. I fear that reinstalling them, then restoring the Appdata a 3rd time will get me back in the same position, now mixing in the versioning wildcards of some of the installations being newer versions than the restored Appdata.

CA doesn't do anything with appdata. All it does is launch the Add Container page with the appropriate template. Each particular docker takes care of its own appdata.

  • Author

So this feels like a new problem to you? 

 

CA Backup / Restore Appdata doesn't let me pick and choose which apps to restore so I'd lose some currency from Sonarr & Radarr, etc. and they're among the broken ones. 

The dockers are running - I get pushbullet notifications when I turn them on that things are happening and new episodes show up in Plex.

 

What controls the context menu in the Docker container list? Where in the XML is it sourcing the icons? (what in the world could have borked that XML?)

It sounds like you did not use the Apps->Previous Apps option to put your containers back with their previous settings intact?

  • Author

That doesn't sound familiar, though I admit I had trouble finding clear steps explaining the options for the restoration process.

You're saying I didn't, because this is what happens, and my best bet is to do a new restore with that option checked? Can you point me to that process outlined correctly?

Sent from my Pixel 5 using Tapatalk

  • Author

Well, I have the original flash drive that's just been sitting on the desk for 2 weeks. Can I plug both flash drives into a Windows/Linux box and overwrite the templates-user folder/files? (RTFM)

Edited by hominid

  • Author

hmm. I did a clean shut down, put both flash drives in a Windows 10 laptop, overwrote three of the XML config files from old to new, started again and turned on one of the dockers with replaced/restored config XMLs and nothing changed.

 

Just to try it, I went to Community Applications and reinstalled a Docker over an existing Docker application I didn't care too much about losing recent work in (after making sure it was stopped). Carefully filling in the paths, it seems to have repaired the application. With that success, I moved onto the ones I cared more about and they all seem to work and present as expected.

 

What happens on the back end when I go to Community Applications and reinstall a Docker over an existing Docker application?
 

I think I'm fixed & I'll know if the instability was addressed by the BIOS update and setting "Power Supply Idle Control" to "typical current idle" if it doesn't become unresponsive over the weekend.

 

Thanks so much for your time and patience!

5 hours ago, hominid said:

What happens on the back end when I go to Community Applications and reinstall a Docker over an existing Docker application?

It launches the Add Container page. If you use the Previous Apps feature it fills that page from the template in the corresponding (same name) templates-user folder. If you don't use Previous Apps, it fills it from the default template for that docker provided by the developer. In either case, you can then make any changes to that Add Container page before submitting it.

 

Some elements of that page are hidden and so not editable unless you change the slider at upper right from Basic to Advanced View.

  • Author

I've had just about 5 days of uptime now, which I haven't managed in months. I must have reset that "Power Supply Idle Control" which, as you pointed out is mentioned all over the place, for a Ryzen needs to be "typical current idle".

 

For the 2nd issue, the Dockers not having icons of WebUI, I found what worked was re-adding the dockers from Community Applications. My restored data and settings within the Dockers weren't touched, but the XML templates were fixed.

 

Thanks for your help and patience, again, @trurl

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