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disk failling and going to emulated mode?

Featured Replies

hi all,

 

I have 2 disks in my array that failed and went to emulated mode in the last 4 days, both disks are not even a year old yet. 

 

First one is a 4 tb wd red plus, hosting all my TV shows, went down, rebuild the array, all good.

 

Second one, 2 days later, is another wd red plus, 4tb, went down, rebuild it, all good for not even a day and went down again.

 

I know both disk are good as I tested them et the result showed no errors.

 

Any idea what's going on?

 

could it be because they're to full, almost at capacity now?

 

or because I am currently re-transcoding all my libraries? too much read and writed back to back ?

 

I am restoring the one that failed twice now.

 

any help would be appreciated as it is getting annoying to restore, taking a lot of time and it is close to impossible to use plex while doing it. Movies keep buffering......

 

thanx

jarvis-diagnostics-20211123-0725.zip

Solved by JorgeB

  • Author

thanks I'll give this a try.

 

newbie questions here, how foI know which firmware to use?

 

how do I put the firmware on the flash drive, do I need to power down the server and put it on from à pc ?

 

any chance this is going to brick my HBA ?

 

just a little nervous about this has I never played around with this staff.

 

thank you

 

 

 

  • Community Expert
8 hours ago, Coco said:

could it be because they're to full, almost at capacity now?

 

or because I am currently re-transcoding all my libraries? too much read and writed back to back ?

These will not disable a disk.

  • Author

understood, I'll give the HBA firmware update and post the result, thanx

  • Community Expert
11 hours ago, Coco said:

how do I put the firmware on the flash drive,

You can share the flash drive over SMB.

 

11 hours ago, Coco said:

any chance this is going to brick my HBA ?

It's a fairly safe procedure, maybe a power failure during could cause issues.

  • Author

thanx, I'll give it à go later today, I'll let you know. appreciate the help

  • Author

ok, i have tried to flash it but here is the error i get:

 

LSI Corporation SAS2 Flash Utility
Version 20.00.00.00 (2014.09.18) 
Copyright (c) 2008-2014 LSI Corporation. All rights reserved 

        Advanced Mode Set

        Adapter Selected is a LSI SAS: SAS2008(B2)   

        Executing Operation: Flash Firmware Image

                Firmware Image has a Valid Checksum. 
                Firmware Version 20.00.07.00
                Firmware Image compatible with Controller. 

                Valid NVDATA Image found. 
                NVDATA Version 14.01.00.00 
                Checking for a compatible NVData image... 

                NVDATA Device ID and Chip Revision match verified.
                NVDATA Versions Compatible.
                Valid Initialization Image verified.
                Valid BootLoader Image verified.

                ERROR: Cannot Flash IT Firmware over IR Firmware!

                Firmware Image Validation Failed! 

        Due to error remaining commands will not be executed.
        Unable to Process Commands.
        Exiting SAS2Flash.

 

any idea ?

 

also here is the list all result

 

LSI Corporation SAS2 Flash Utility
Version 20.00.00.00 (2014.09.18) 
Copyright (c) 2008-2014 LSI Corporation. All rights reserved 

        Adapter Selected is a LSI SAS: SAS2008(B2)   

Num   Ctlr            FW Ver        NVDATA        x86-BIOS         PCI Addr
----------------------------------------------------------------------------

0  SAS2008(B2)     20.00.06.00    14.01.00.09    07.39.02.00     00:04:00:00

        Finished Processing Commands Successfully.
        Exiting SAS2Flash.

 

thanks

  • Community Expert
  • Solution

That means it's using RAID firmware, ideally you'd crossflash to IT mode, there's a thread about that, but it's more complicated than just an update, and it can't be done inside Unraid, alternatively update it with RAID firmware to 20.00.07 and see if it helps.

  • Author

ok thanks ill give it a go. which one is the better option you think ?

 

  • Community Expert
1 hour ago, JorgeB said:

ideally you'd crossflash to IT mode

 

  • Author

yep that's what I figured.

 

read the thread, I do not understand at all how to this.

 

i'll keep reading and try to figure it out lol

 

thanks for all the help

 

  • Author

for now till I figure it out I updated to IR 07, I'll see if it works while I try to figure out how to cross flash it to IT mode

  • Author

Good day,

 

finally was able to flash to IT mod, turns out I was forgetting to put a ':' at the end of the line to access the thumb drive in EFI ..... doh!!!!

 

anyway, it is now flsh to firmware 20.00.07 in IT mode. 

 

everything seems to be working fine for now, i'll repost if I get another error.

 

just the rebuild process is going way faster since flash, don't know if it is related but went from 75MB/sec to 130 MB/sec ... 

 

thanks all for your help.

  • Author

LSI Corporation SAS2 Flash Utility
Version 20.00.00.00 (2014.09.18) 
Copyright (c) 2008-2014 LSI Corporation. All rights reserved 

        Adapter Selected is a LSI SAS: SAS2008(B2)   

        Controller Number              : 0
        Controller                     : SAS2008(B2)   
        PCI Address                    : 00:04:00:00
        SAS Address                    : 500605b-0-02c8-ccf4
        NVDATA Version (Default)       : 14.01.00.08
        NVDATA Version (Persistent)    : 14.01.00.08
        Firmware Product ID            : 0x2213 (IT)
        Firmware Version               : 20.00.07.00
        NVDATA Vendor                  : LSI
        NVDATA Product ID              : SAS9211-8i
        BIOS Version                   : 07.39.02.00
        UEFI BSD Version               : N/A
        FCODE Version                  : N/A
        Board Name                     : SAS9211-8i
        Board Assembly                 : N/A
        Board Tracer Number            : N/A

        Finished Processing Commands Successfully.
        Exiting SAS2Flash.

  • Author

just wanted to show, my acheivement ..... lol

 

thanks again

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