Hello,

 

i'm trying to add a 12Tb disk to an array constitued with 1 parity of 14Tb and 2 HDD of 14Tb.

 

So i stop the array, select the disk but then it dissapears from the list without adding it.

I noticed that the device name changed from dev 1 to sde (which is the next name of my array sdb,sdc,sdd)

 

Thanks,

Kishin.

 

 

You are likely to get better informed feedback if you post your systems diagnostics zip file

You connect the 12TB disk by USB ?

@itimpiOh yes, my bad, here is my nas diagnostics

@Vr2Io No its inside the case connected by SATA. (its a shuckable drive)

 

 

nas-diagnostics-20211205-0951.zip

Disk / SATA link have repeat error, I have two new shuck 12TB disk (WDC_WD120EDBZ-11B1HA0) in same model, but no problem.

 

Dec  5 08:31:27 NAS kernel: ata4.00: failed to enable Sense Data Reporting, Emask 0x1
Dec  5 08:31:27 NAS kernel: ata4.00: ATA Identify Device Log not supported
Dec  5 08:31:27 NAS kernel: ata4.00: Security Log not supported
Dec  5 08:31:27 NAS kernel: ata4.00: configured for UDMA/133 (device error ignored)
Dec  5 08:31:27 NAS kernel: ata4: EH complete
Dec  5 08:31:27 NAS kernel: ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
Dec  5 08:31:27 NAS kernel: ata4.00: irq_stat 0x40000001
Dec  5 08:31:27 NAS kernel: ata4.00: failed command: READ DMA
Dec  5 08:31:27 NAS kernel: ata4.00: cmd c8/00:08:00:10:09/00:00:00:00:00/e0 tag 3 dma 4096 in
Dec  5 08:31:27 NAS kernel:         res 51/04:08:00:10:09/00:00:00:00:00/40 Emask 0x1 (device error)
Dec  5 08:31:27 NAS kernel: ata4.00: status: { DRDY ERR }
Dec  5 08:31:27 NAS kernel: ata4.00: error: { ABRT }
Dec  5 08:31:27 NAS kernel: ata4.00: supports DRM functions and may not be fully accessible
Dec  5 08:31:27 NAS kernel: ata4.00: NCQ Send/Recv Log not supported

 

Edited December 5, 20214 yr by Vr2Io

Hum, what could be a solution to it ? I tried 2 other SATA link, one didnt show the disk and the other one had the same problem.

 

I can format it but still same problem after..

 

May be power issue, try disable array auto start, then disconnect some disks, never new-config, format, start array ...... until you found 12TB disk been stable and no more alarm prompt out.

 

Then let us know what make alarm gone.

Edited December 6, 20214 yr by Vr2Io