provisioning myserver plugin never responds

[philli4093]

Hi when I hit provision to get a cert under the settings management access, the provision box goes gray but never does anything.

It just has an animated provision button. Never showing me a cert or anything.  if I refresh the screen it just shows me the provision button again. If I click I get the same behaviour.

 

What am I doing wrong?

 

Thanks

 

[ljm42]

Just to clarify, this has nothing to do with the My Servers plugin. You are trying to provision an SSL certificate, which is functionality of the base OS.

 

I am aware of a few people having issues provisioning certs, but they are getting actual error messages. Would you please upload your diagnostics (from Tools -> Diagnostics) so we can see if any issues were logged?

[indy5]

I am experiencing the same issue as described above. Diagnostics are attached.

 

diagnostics-20211207-1033.zip

[ljm42]

3 hours ago, indy5 said:

I am experiencing the same issue as described above. Diagnostics are attached.

 

You are having lots of issues unrelated to SSL, I'd recommend rebooting:

Nov 13 05:50:29 venice nginx: 2021/11/13 05:50:29 [error] 5581#5581: MEMSTORE:00: can't create shared message for channel /disks
Nov 13 05:50:30 venice nginx: 2021/11/13 05:50:30 [crit] 5581#5581: accept4() failed (24: Too many open files)
Nov 13 05:50:30 venice nginx: 2021/11/13 05:50:30 [crit] 5581#5581: *924474 open() "/var/lib/nginx/client_body/0000199137" failed (24: Too many open files), client: unix:, server: , request: "POST /pub/devices?buffer_length=1 HTTP/1.1", host: "localhost"
Nov 13 05:50:30 venice nginx: 2021/11/13 05:50:30 [crit] 5581#5581: accept4() failed (24: Too many open files)
Nov 13 05:50:30 venice nginx: 2021/11/13 05:50:30 [crit] 5581#5581: ngx_slab_alloc() failed: no memory

 

[indy5]

Still seeing the same results after a reboot. Do you want to see an updated Diagnostics file?

[ljm42]

Hi, we believe the issues with provisioning Lets Encrypt certs have been resolved. If you are still having issues, please try again and then upload your diagnostics (from Tools->Diagnostics)

[indy5]

I just tried it again this morning and the provisioning completed successfully. Thanks for the update!