slowasmolasses Posted January 2, 2022 Share Posted January 2, 2022 I am using an adaptec 6405E sas controller with an adaptec 82885t expander card (connected with a sff-8087 to sff-8643 cable), but the expander appears as "Adaptec Virtual SGPIO" both in the controller utility before boot and in arcconf command line utility (when I list slot configuration using the command arcconf slotconfig). This is preventing me from performing a firmware update of the expander, giving the error "Expander upgrade is not supported on a Virtual SGPIO enclosure device" (using the cmd arcconfig utility). The expander shows up as enclosure 0 in maxview storage manager but connected drive count is 0 even when I connect drives with a fanout sas cable, which is why I wanted to update the firmware in the first place. I tried connecting the fanout cable to all sas ports on the expander card, and I know the drives are compatible with both the expander and the controller. Has any had this problem or any suggestions to fix it? Quote Link to comment
Vr2Io Posted January 2, 2022 Share Posted January 2, 2022 I not use arcconf or maxview storage manager, pls try "fwtool - sg_xxx" https://storage.microsemi.com/en-us/support/_eula/license-agree.php?82885t_fw_b059.zip Quote Link to comment
slowasmolasses Posted January 2, 2022 Author Share Posted January 2, 2022 Thanks for the reply Vr2lo. When I click on your link it says "the page you requested cannot be found". Can you try again or post an alternative link? Quote Link to comment
Vr2Io Posted January 3, 2022 Share Posted January 3, 2022 Sorry, pls try below link https://storage.microsemi.com/en-us/speed/sas/fw_bios/82885t_fw_b059_zip.php Quote Link to comment
slowasmolasses Posted January 3, 2022 Author Share Posted January 3, 2022 The fw_tool failed too. I think it has to do with the problem in my discussion topic, which is that the expander is not recognized as an expander but something called a virtual sgpio. But I am not exactly sure. Still need help. Quote Link to comment
Vr2Io Posted January 3, 2022 Share Posted January 3, 2022 (edited) Yes, seems expander have problem. I have two both can recognize under maxview storage manager. Could be controller issue, but I am not sure, expander work with LSI and Micorsemi HBA. Edited January 3, 2022 by Vr2Io Quote Link to comment
slowasmolasses Posted January 3, 2022 Author Share Posted January 3, 2022 (edited) The expander shows in Maxview as enclosure 0, it's just that attached drives don't show up. Also if I connect the same drives directly to the controller they show and work, so I know the issue is not the controller. According to the expander manual, it should be compatible with my controller too. Does the expander firmware have to be updated through the controller? What if I connect the expander to a pcie port (instead of powering with molex cable), disconnect from the controller and boot from a usb then use fw_tool in something like dos? Edited January 3, 2022 by slowasmolasses Quote Link to comment
Vr2Io Posted January 3, 2022 Share Posted January 3, 2022 49 minutes ago, slowasmolasses said: Does the expander firmware have to be updated through the controller? Yes and must. PCIe just for powering. Quote Link to comment
slowasmolasses Posted January 4, 2022 Author Share Posted January 4, 2022 By the way, what cables do you use to connect your lsi and microsemi hba controllers to the expander? Quote Link to comment
Vr2Io Posted January 4, 2022 Share Posted January 4, 2022 (edited) Different type cable to 8643 or 8644, all work in general. Does your expander heatsink hot ? Note : My firmware show B057, I can't remember does I got problem on B059 so stay in B057 or anything, I have update from Intel source in day one where microsemi haven't update in that time, I also update the CPLD chip ..... or you may try this https://www.intel.com/content/www/us/en/download/18199/intel-raid-expander-res3fv288-res3tv360-firmware.html Edited January 4, 2022 by Vr2Io Quote Link to comment
slowasmolasses Posted January 4, 2022 Author Share Posted January 4, 2022 Yes, my expander heatsink is hot. When I do sg_inq, the firmware doesn't even show. Product identification is "Virtual SGPIO" instead of "AEC-82885T". I tried doing a clpd update but neither clpd update nor firmware update is "supported on virtual sgpio device" I'm wondering if I need to do a manufacturing image update (the third update type in the first red box) but I don't think that will work either since the general command expanderupgrade is not working. Quote Link to comment
slowasmolasses Posted January 11, 2022 Author Share Posted January 11, 2022 Hi Vr2lo, Can you link or give the models of the lsi and intel controllers that work with your AEC-82885t? I'm going to try them. Quote Link to comment
Vr2Io Posted January 11, 2022 Share Posted January 11, 2022 (edited) LSI HBA were common model 9207-8i 9211-8i 9300-4i4e, Microsemi were 1000-8e. All above come from China. Edited January 11, 2022 by Vr2Io Quote Link to comment
slowasmolasses Posted January 12, 2022 Author Share Posted January 12, 2022 Thanks. Do all those LSI HBAs (9207-8i, 92118i, 93004i4e) work with your 82885t? Quote Link to comment
Vr2Io Posted January 12, 2022 Share Posted January 12, 2022 (edited) 7 hours ago, slowasmolasses said: Thanks. Do all those LSI HBAs (9207-8i, 92118i, 93004i4e) work with your 82885t? Yes, btw I also believe your 82885t was fault. Edited January 12, 2022 by Vr2Io Quote Link to comment
slowasmolasses Posted January 12, 2022 Author Share Posted January 12, 2022 I suspect that as well. There is a pair of jumper pins on the expander that are documented as "reserved" in the manual. Do you know what they are for? I wonder if it's something like clearing the cmos or resetting the firmware, similar to the clear cmos jumpers on a motherboard. Quote Link to comment
jonathanselye Posted February 1, 2023 Share Posted February 1, 2023 On 1/4/2022 at 4:50 PM, Vr2Io said: Different type cable to 8643 or 8644, all work in general. Does your expander heatsink hot ? Note : My firmware show B057, I can't remember does I got problem on B059 so stay in B057 or anything, I have update from Intel source in day one where microsemi haven't update in that time, I also update the CPLD chip ..... or you may try this https://www.intel.com/content/www/us/en/download/18199/intel-raid-expander-res3fv288-res3tv360-firmware.html Hi can i ask how did you install B057? i only found B059 in their site, it seems when B057 is in use(which is used by intel version) you can use all ports vs B059 wide ports cant be used. Quote Link to comment
Vr2Io Posted February 1, 2023 Share Posted February 1, 2023 (edited) I use 'H' or 'I' connect to controller and three of A-G to disk currently ( should be EFG ). So break above diagram. Btw "H" "I" never connect disk because I haven't 8644-SATA, A-G should all accept controller or disk, at least I never got test failed, so I haven't aware have those limitation or not. And I really can't confirm Intel / Microsemi, B057 / B059 currently, it seems display info. won't reflect that. Edited February 1, 2023 by Vr2Io Quote Link to comment
jonathanselye Posted February 2, 2023 Share Posted February 2, 2023 11 hours ago, Vr2Io said: I use 'H' or 'I' connect to controller and three of A-G to disk currently ( should be EFG ). So break above diagram. Btw "H" "I" never connect disk because I haven't 8644-SATA, A-G should all accept controller or disk, at least I never got test failed, so I haven't aware have those limitation or not. And I really can't confirm Intel / Microsemi, B057 / B059 currently, it seems display info. won't reflect that. But how did you get B057? Quote Link to comment
Vr2Io Posted February 2, 2023 Share Posted February 2, 2023 https://www.intel.com/content/www/us/en/download/18199/intel-storage-expander-res3fv288-res3tv360-firmware.html Quote Link to comment
jonathanselye Posted February 2, 2023 Share Posted February 2, 2023 56 minutes ago, Vr2Io said: https://www.intel.com/content/www/us/en/download/18199/intel-storage-expander-res3fv288-res3tv360-firmware.html Mine is lenovo version and i dont have intel hba, will i be able to flash it? Quote Link to comment
Vr2Io Posted February 2, 2023 Share Posted February 2, 2023 (edited) They look like same ? My one was Adaptec but no problem with Intel firmware. ( HBA won't relate if using "sg" utility. ) You must have lenovo's firmware on hand, otherwise you can't fallback if got problem. Edited February 2, 2023 by Vr2Io Quote Link to comment
jonathanselye Posted February 3, 2023 Share Posted February 3, 2023 11 hours ago, Vr2Io said: They look like same ? My one was Adaptec but no problem with Intel firmware. ( HBA won't relate if using "sg" utility. ) You must have lenovo's firmware on hand, otherwise you can't fallback if got problem. Where can i get the lenovo firmware? is it the same with the link you sent previously? Quote Link to comment
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