Driver support request: HP Ethernet 10Gb 2-port 560FLR-SFP+


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Hi guys

 

Please could you add support for this network card which is installed into my HP dl380 g9 server? It's a shame for me to have it sitting idle and not being used and I don't want to have to buy another card just to get 10gb support. Here is a link to the product page with further links to drivers:

 

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c03705743

 

Thanks in advance :)

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On 1/10/2022 at 8:32 PM, SimonF said:

looks like should use ixgbe driver.  What is output from lspci -vs xx:xxx.x replace with pci id.

 

any logs for ixgbe inn syslog?

 

Here is the output. It does appear you are correct and it is using the ixgbe driver. it seems I may have a problem with the fact that I am using a unifi sfp module and not an intel one and it's just not picking up the connection (port lights still flashing). However it is weird for me that this was working when I was using windows but doesn't when I moved to unraid. Is this expected behaviour? When I apply the "ixgbe.allow_unsupported_sfp=..." mentioned elswhere on the forum here, then the card stops being listed under my network settings. Any ideas?

 

root@SOL:~# lspci -vs 0000:04:00.0
04:00.0 Ethernet controller: Intel Corporation 82599ES 10-Gigabit SFI/SFP+ Network Connection (rev 01)
        DeviceName: Embedded FlexibleLOM 1 Port 1
        Subsystem: Hewlett-Packard Company Ethernet 10Gb 2-port 560FLR-SFP+ Adapter
        Flags: bus master, fast devsel, latency 0, IRQ 17, NUMA node 0, IOMMU group 35
        Memory at 93000000 (32-bit, non-prefetchable) [size=1M]
        I/O ports at 3020 [size=32]
        Memory at 93104000 (32-bit, non-prefetchable) [size=16K]
        Expansion ROM at 93180000 [virtual] [disabled] [size=512K]
        Capabilities: [40] Power Management version 3
        Capabilities: [50] MSI: Enable- Count=1/1 Maskable+ 64bit+
        Capabilities: [70] MSI-X: Enable+ Count=64 Masked-
        Capabilities: [a0] Express Endpoint, MSI 00
        Capabilities: [e0] Vital Product Data
        Capabilities: [100] Advanced Error Reporting
        Capabilities: [140] Device Serial Number 5c-b9-01-ff-ff-8b-f9-c0
        Capabilities: [150] Alternative Routing-ID Interpretation (ARI)
        Capabilities: [160] Single Root I/O Virtualization (SR-IOV)
        Kernel driver in use: ixgbe
        Kernel modules: ixgbe

 

syslog:

 

Jan 11 02:10:54 SOL kernel: ixgbe 0000:04:00.1: Multiqueue Enabled: Rx Queue count = 56, Tx Queue count = 56 XDP Queue count = 0
Jan 11 02:10:54 SOL kernel: ixgbe 0000:04:00.1: 32.000 Gb/s available PCIe bandwidth (5.0 GT/s PCIe x8 link)
Jan 11 02:10:54 SOL kernel: ixgbe 0000:04:00.1: MAC: 2, PHY: 1, PBA No: G42955-014
Jan 11 02:10:54 SOL kernel: ixgbe 0000:04:00.1: 5c:b9:01:8b:f9:c1
Jan 11 02:10:54 SOL kernel: ixgbe 0000:04:00.1: Intel(R) 10 Gigabit Network Connection
Jan 11 02:10:54 SOL kernel: libphy: ixgbe-mdio: probed
Jan 11 02:10:54 SOL kernel: ixgbe 0000:04:00.1: complete
Jan 11 02:10:54 SOL kernel: ixgbe 0000:04:00.0: complete

 

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11 hours ago, ianstagib said:

ixgbe.allow_unsupported_sfp=

How did you set this in syslinux config?

 

syslinux on end of append line ixgbe allow_unsupported_sfp=1,1  for two ports.

append initrd=/bzroot ixgbe.allow_unsupported_sfp=1,1

 

 

In Linux, in /etc/modprobe.d/ixgbe.conf put: 

options ixgbe allow_unsupported_sfp=1,1

 

 

 

 

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12 hours ago, SimonF said:

How did you set this in syslinux config?

 

syslinux on end of append line ixgbe allow_unsupported_sfp=1,1  for two ports.

append initrd=/bzroot ixgbe.allow_unsupported_sfp=1,1

 

 

In Linux, in /etc/modprobe.d/ixgbe.conf put: 

options ixgbe allow_unsupported_sfp=1,1

 

I get the following in syslog:

 

kernel: ixgbe: `1,1' invalid for parameter `allow_unsupported_sfp'

 

I even tried adding 1's for the 6 network ports I have (excluding ilo, not sure if that's necessary too) based on what worked for another member on the forum and got the same error:

 

ixgbe: `1,1,1,1,1,1' invalid for parameter `allow_unsupported_sfp'

 

The following shows that there are 6 ports shown:

 

root@SOL:~#  lspci | grep -i net
02:00.0 Ethernet controller: Broadcom Inc. and subsidiaries NetXtreme BCM5719 Gigabit Ethernet PCIe (rev 01)
02:00.1 Ethernet controller: Broadcom Inc. and subsidiaries NetXtreme BCM5719 Gigabit Ethernet PCIe (rev 01)
02:00.2 Ethernet controller: Broadcom Inc. and subsidiaries NetXtreme BCM5719 Gigabit Ethernet PCIe (rev 01)
02:00.3 Ethernet controller: Broadcom Inc. and subsidiaries NetXtreme BCM5719 Gigabit Ethernet PCIe (rev 01)
04:00.0 Ethernet controller: Intel Corporation 82599ES 10-Gigabit SFI/SFP+ Network Connection (rev 01)
04:00.1 Ethernet controller: Intel Corporation 82599ES 10-Gigabit SFI/SFP+ Network Connection (rev 01)

 

In my flash settings:

 

image.thumb.png.c0dd5e34426c41fefe8754a832f3ea98.png

 

I also created this file and added

12 hours ago, SimonF said:

In Linux, in /etc/modprobe.d/ixgbe.conf put: 

options ixgbe allow_unsupported_sfp=1,1

 

It seemed happy when I just used "ixgbe.allow_unsupported_sfp=1" which you will see in the diagnostic file I uploaded but It hasn't resulted in it retrieving an IP address unfortunately. I also tried turning off the vm's and docker and clicking the port up buttons on the interface in network settings but that remained as unconfigured and didn't retrieve an IP address which I also checked in my Unifi control panel.

sol-diagnostics-20220113-1217.zip

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  • 2 weeks later...
  • 7 months later...
  • 1 year later...

Anyone get one of these LOM cards working? I just popped one in and plugged in a DAC cable and it doesn't light up the port at all. 

UPDATE:

Nevermind. I don't know why it wasn't working before but now it is without having to do any configuration.

Edited by Dustin Solis
Update
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