unRAID stops responding via GUI and pings

[mgadbois]

Twice in the past week I have had my server become unresponsive and require a hard restart. The last time was on 1/15 and just before 10pm local time. I had just finished watching a movie on Plex and went to look at server GUI and it was unresponsive. Plex was no longer responsive either and server did not respond to pings. Unfortunately I don't have a monitor and keyboard handy to hook up to the server.

 

Thoughts?

 

Thanks in advance..

astro-server-diagnostics-20220116-0800.zip

[TexasUnraid]

I have been dealing with similar issues for months, it will just randomly lock up and require a hard reset. Sometimes multiple times in a single day, others it will go weeks between.

 

I can not seem to narrow down the issue but it happens more when it is actively doing something.

 

It never saves diagnostics or logs which makes it a real pain as well.

 

Only started happening after updating to 6.9.2, although it was not right away after updating.

[JorgeB]

Enable the syslog server and post that after a crash.

[mgadbois]

Will do.

Thanks for the advice.

[mgadbois]

Looks like it stopped responding to me this evening. I attached some logs. Hope this helps.

SyslogCatchAll-2022-01-24.txt

[mgadbois]

Additional Note. UPS is not connected which it shy those errors are there now.

[JorgeB]

2022-01-24 01:27:24    Kernel.Warning    10.5.254.80    Jan 24 01:27:25 Astro-Server kernel: macvlan_broadcast+0x10e/0x13c [macvlan]
2022-01-24 01:27:24    Kernel.Warning    10.5.254.80    Jan 24 01:27:25 Astro-Server kernel: macvlan_process_broadcast+0xf8/0x143 [macvlan]

 

Macvlan call traces are usually the result of having dockers with a custom IP address, upgrading to v6.10 and switching to ipvlan might fix it (Settings -> Docker Settings -> Docker custom network type -> ipvlan (advanced view must be enable, top right)), or see below for more info.

https://forums.unraid.net/topic/70529-650-call-traces-when-assigning-ip-address-to-docker-containers/

See also here:

https://forums.unraid.net/bug-reports/stable-releases/690691-kernel-panic-due-to-netfilter-nf_nat_setup_info-docker-static-ip-macvlan-r1356/

[mgadbois]

Thanks. I have my plex server on a custom IP. I'll give that a look.

Thanks 

[mgadbois]

My unRAID server is on a 10.5.254.80/24 and my plex server is 10.5.254.83/24. Everything else is on a customer "proxynet" network on the unRAID server. Not sure if thius is an issue or not.

[mgadbois]

I changed the IP of my PleSyslogCatchAll-2022-01-30.txtx server to "Host" to help stop the maclvlan issue. Server became unresponsive today. Attached are syslog server log fileastro-server-diagnostics-20220130-1805.zip  Diagnostic logs attached after reboot.

 

Thoughts??

[JorgeB]

Still looks related to the same issue as posted above.

[mgadbois]

I don't have any custom IP addresses on any dockers.  I changed te one I had and rebooted afterwards so not sure what the darn thing is looking at? 

[JorgeB]

On 1/25/2022 at 7:54 AM, JorgeB said:

upgrading to v6.10 and switching to ipvlan might fix it (Settings -> Docker Settings -> Docker custom network type -> ipvlan (advanced view must be enable, top right)), or see below for more info.

You can still try this.

[mgadbois]

I'll try that when I get home in a few days. Thanks for the feedback.

[mgadbois]

Upgraded to 6.10.rc2 and set the docker network to ipvlan and the system ahs been up for 7 days and 23 hours. So far so good.

 

Thanks all.