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no internet connection on my server

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i have an issue, my server cant connect to internet, i try change network config and still nothing, i can reach my server from local network and my dockers have internet access, also i tried change usb and make a new instalation of the server and then i got internet access but for a few minutes, then i noticed that the server lost internet connection without a notification or alert.

tower-diagnostics-20220125-1435.zip

  • Community Expert

Try the following command in the terminal in the GUI:

ping 8.8.8.8

 

If that works, try this command:

ping google.com

 

  • Author

image.png.95e6e1ead2c5cff25a6616191300215a.png not working

  • Community Expert

I looked again at your configuration (in the Diagnostics file).  You have three Network ports on your server and only one of them has an active link.  Is this what you were expecting?

 

Your IP address for the server is 192.168.111.117.  Is this expected?

 

 

  • Author

yes its correct 

  • Community Expert

OK-- I admit that I am not a real networking Guru as I only have one NIC on each of my servers.  However, When I compare your Diagnostics file to mine, I find that you have a     network-rules.cfg    file that I do not have  and I have a   network.cfg     file that you do not have.  I am going to ping @Squid as he has helped out with networking issues before and, perhaps, can provide some illumination on your problem. 

  • Author

thank you for your help!

  • Author

hi, anyone can help me with these please /??

  • Community Expert

Sorry, that no one has stepped up to help.  There is one thing that has worked in the past. Let Unraid generate a new network setup.  (This is a brute force approach!)

 

You do this by renaming   network-rules.cfg    file to   network-rules.cfg.old    and    network-rules.cfg    to   network-rules.cfg.old    Understanding that you don't seem to have this second file, that point is moot.   (Both of these files are in the     /config     folder on your boot flash drive.)  

 

Now reboot the server.    You can find your (perhaps new ) IP address with a monitor connected to the Unraid server if you have any problem connecting using the GUI.

  • Author

ok, i will try this thank you!

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