Draven Posted January 28, 2022 Share Posted January 28, 2022 I've bought a brand new drive (WD Red Plus 10TB WD101EFBX) on Newegg during cyber monday deal. I've installed it in my backup server and after about 3 weeks, a SMART error popped up. Reallocated sector count has increased by one. Due to the fact that it is a backup server of another server, I didn't preclear the drive. After the error, I've decided to preclear it to see if it will fail or increase the count, but it didn't. Usually, for an old drive, I would probably let it go and just carefully watch it from time to time. But on a brand new drive, I seriously don't know what to do. The drive is still replaceable from Newegg under their return period. What should I do? I would really like some others opinions on the subject. Thank you very much. Quote Link to comment
ChatNoir Posted January 28, 2022 Share Posted January 28, 2022 @Draven You should run an extended SMART test (make sure that spin down is disabled for the drive). Once it is finished, post your diagnostics. Quote Link to comment
Draven Posted January 28, 2022 Author Share Posted January 28, 2022 This is not the Tools-->Diagnostics file, but this is the SMART extended self-test file from the Main-->Device-->Self-Test section without the device model and the serial number. I'll be short on time to provide another file from a long test because my return period end on January 30, 2022. Thank you for your help. smartctl 7.1 2019-12-30 r5022 [x86_64-linux-5.10.28-Unraid] (local build) Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Device Model: --- Serial Number: --- LU WWN Device Id: 5 000cca 0b0e0c4d0 Firmware Version: 85.00A85 User Capacity: 10,000,831,348,736 bytes [10.0 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 7200 rpm Form Factor: 3.5 inches Device is: Not in smartctl database [for details use: -P showall] ATA Version is: ACS-2, ATA8-ACS T13/1699-D revision 4 SATA Version is: SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Sat Jan 15 09:03:55 2022 EST SMART support is: Available - device has SMART capability. SMART support is: Enabled AAM feature is: Unavailable APM level is: 164 (intermediate level without standby) Rd look-ahead is: Enabled Write cache is: Enabled DSN feature is: Unavailable ATA Security is: Disabled, frozen [SEC2] Wt Cache Reorder: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 87) seconds. Offline data collection capabilities: (0x5b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: (1078) minutes. SCT capabilities: (0x003d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE 1 Raw_Read_Error_Rate PO-R-- 100 100 016 - 0 2 Throughput_Performance --S--- 127 127 054 - 112 3 Spin_Up_Time POS--- 100 100 024 - 0 4 Start_Stop_Count -O--C- 100 100 000 - 3 5 Reallocated_Sector_Ct PO--CK 100 100 005 - 1 7 Seek_Error_Rate -O-R-- 100 100 067 - 0 8 Seek_Time_Performance --S--- 128 128 020 - 18 9 Power_On_Hours -O--C- 100 100 000 - 570 10 Spin_Retry_Count -O--C- 100 100 060 - 0 12 Power_Cycle_Count -O--CK 100 100 000 - 3 192 Power-Off_Retract_Count -O--CK 100 100 000 - 1073 193 Load_Cycle_Count -O--C- 100 100 000 - 1073 194 Temperature_Celsius -O---- 232 232 000 - 28 (Min/Max 19/43) 196 Reallocated_Event_Count -O--CK 100 100 000 - 1 197 Current_Pending_Sector -O---K 100 100 000 - 0 198 Offline_Uncorrectable ---R-- 100 100 000 - 0 199 UDMA_CRC_Error_Count -O-R-- 200 200 000 - 0 ||||||_ K auto-keep |||||__ C event count ||||___ R error rate |||____ S speed/performance ||_____ O updated online |______ P prefailure warning General Purpose Log Directory Version 1 SMART Log Directory Version 1 [multi-sector log support] Address Access R/W Size Description 0x00 GPL,SL R/O 1 Log Directory 0x01 SL R/O 1 Summary SMART error log 0x02 SL R/O 1 Comprehensive SMART error log 0x03 GPL R/O 1 Ext. Comprehensive SMART error log 0x04 GPL R/O 256 Device Statistics log 0x04 SL R/O 255 Device Statistics log 0x06 SL R/O 1 SMART self-test log 0x07 GPL R/O 1 Extended self-test log 0x08 GPL R/O 2 Power Conditions log 0x09 SL R/W 1 Selective self-test log 0x0c GPL R/O 5501 Pending Defects log 0x10 GPL R/O 1 NCQ Command Error log 0x11 GPL R/O 1 SATA Phy Event Counters log 0x12 GPL R/O 1 SATA NCQ Non-Data log 0x13 GPL R/O 1 SATA NCQ Send and Receive log 0x15 GPL R/W 1 Rebuild Assist log 0x21 GPL R/O 1 Write stream error log 0x22 GPL R/O 1 Read stream error log 0x24 GPL R/O 256 Current Device Internal Status Data log 0x25 GPL R/O 256 Saved Device Internal Status Data log 0x2f GPL - 1 Set Sector Configuration 0x30 GPL,SL R/O 9 IDENTIFY DEVICE data log 0x80-0x9f GPL,SL R/W 16 Host vendor specific log 0xe0 GPL,SL R/W 1 SCT Command/Status 0xe1 GPL,SL R/W 1 SCT Data Transfer SMART Extended Comprehensive Error Log Version: 1 (1 sectors) No Errors Logged SMART Extended Self-test Log Version: 1 (1 sectors) Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Extended offline Completed without error 00% 569 - # 2 Short offline Completed without error 00% 552 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. SCT Status Version: 3 SCT Version (vendor specific): 256 (0x0100) Device State: Active (0) Current Temperature: 28 Celsius Power Cycle Min/Max Temperature: 24/33 Celsius Lifetime Min/Max Temperature: 19/43 Celsius Under/Over Temperature Limit Count: 0/0 SCT Temperature History Version: 2 Temperature Sampling Period: 1 minute Temperature Logging Interval: 1 minute Min/Max recommended Temperature: 0/65 Celsius Min/Max Temperature Limit: -40/70 Celsius Temperature History Size (Index): 128 (11) Index Estimated Time Temperature Celsius 12 2022-01-15 06:56 31 ************ ... ..( 21 skipped). .. ************ 34 2022-01-15 07:18 31 ************ 35 2022-01-15 07:19 30 *********** ... ..( 93 skipped). .. *********** 1 2022-01-15 08:53 30 *********** 2 2022-01-15 08:54 29 ********** ... ..( 5 skipped). .. ********** 8 2022-01-15 09:00 29 ********** 9 2022-01-15 09:01 28 ********* 10 2022-01-15 09:02 28 ********* 11 2022-01-15 09:03 31 ************ SCT Error Recovery Control: Read: 70 (7.0 seconds) Write: 70 (7.0 seconds) Device Statistics (GP Log 0x04) Page Offset Size Value Flags Description 0x01 ===== = = === == General Statistics (rev 1) == 0x01 0x008 4 3 --- Lifetime Power-On Resets 0x01 0x010 4 570 --- Power-on Hours 0x01 0x018 6 9663216440 --- Logical Sectors Written 0x01 0x020 6 8958042 --- Number of Write Commands 0x01 0x028 6 29201856144 --- Logical Sectors Read 0x01 0x030 6 42234048 --- Number of Read Commands 0x01 0x038 6 2053044300 --- Date and Time TimeStamp 0x03 ===== = = === == Rotating Media Statistics (rev 1) == 0x03 0x008 4 150 --- Spindle Motor Power-on Hours 0x03 0x010 4 150 --- Head Flying Hours 0x03 0x018 4 1073 --- Head Load Events 0x03 0x020 4 1 --- Number of Reallocated Logical Sectors 0x03 0x028 4 21 --- Read Recovery Attempts 0x03 0x030 4 0 --- Number of Mechanical Start Failures 0x04 ===== = = === == General Errors Statistics (rev 1) == 0x04 0x008 4 0 --- Number of Reported Uncorrectable Errors 0x04 0x010 4 0 --- Resets Between Cmd Acceptance and Completion 0x05 ===== = = === == Temperature Statistics (rev 1) == 0x05 0x008 1 28 --- Current Temperature 0x05 0x010 1 31 N-- Average Short Term Temperature 0x05 0x018 1 31 N-- Average Long Term Temperature 0x05 0x020 1 43 --- Highest Temperature 0x05 0x028 1 19 --- Lowest Temperature 0x05 0x030 1 42 N-- Highest Average Short Term Temperature 0x05 0x038 1 23 N-- Lowest Average Short Term Temperature 0x05 0x040 1 41 N-- Highest Average Long Term Temperature 0x05 0x048 1 25 N-- Lowest Average Long Term Temperature 0x05 0x050 4 0 --- Time in Over-Temperature 0x05 0x058 1 65 --- Specified Maximum Operating Temperature 0x05 0x060 4 0 --- Time in Under-Temperature 0x05 0x068 1 0 --- Specified Minimum Operating Temperature 0x06 ===== = = === == Transport Statistics (rev 1) == 0x06 0x008 4 15 --- Number of Hardware Resets 0x06 0x010 4 4 --- Number of ASR Events 0x06 0x018 4 0 --- Number of Interface CRC Errors 0xff ===== = = === == Vendor Specific Statistics (rev 1) == 0xff 0x040 7 33 --- Vendor Specific 0xff 0x048 7 195 --- Vendor Specific 0xff 0x050 7 0 --- Vendor Specific 0xff 0x058 7 0 --- Vendor Specific 0xff 0x060 7 0 --- Vendor Specific 0xff 0x068 7 0 --- Vendor Specific 0xff 0x070 7 0 --- Vendor Specific 0xff 0x078 7 0 --- Vendor Specific 0xff 0x080 7 0 --- Vendor Specific |||_ C monitored condition met ||__ D supports DSN |___ N normalized value Pending Defects log (GP Log 0x0c) No Defects Logged SATA Phy Event Counters (GP Log 0x11) ID Size Value Description 0x0001 2 0 Command failed due to ICRC error 0x0002 2 0 R_ERR response for data FIS 0x0003 2 0 R_ERR response for device-to-host data FIS 0x0004 2 0 R_ERR response for host-to-device data FIS 0x0005 2 0 R_ERR response for non-data FIS 0x0006 2 0 R_ERR response for device-to-host non-data FIS 0x0007 2 0 R_ERR response for host-to-device non-data FIS 0x0008 2 0 Device-to-host non-data FIS retries 0x0009 2 3 Transition from drive PhyRdy to drive PhyNRdy 0x000a 2 2 Device-to-host register FISes sent due to a COMRESET 0x000b 2 0 CRC errors within host-to-device FIS 0x000d 2 0 Non-CRC errors within host-to-device FIS Quote Link to comment
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