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UD and Array Ops sections fail to load on Main tab

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Had to revert this server from 6.10 RC3 back to 6.9.2 because samba is too unstable on the RC. Now all the tabs are very slow on the webui but i can't get the bottom of the main tab to load at all. I tried with Safari and Firefox. Same results with both. There is a parity check running which is also very slow but i can't stop or pause it since that section won't load on Main.

 

brunnhilde-diagnostics-20220316-1531.zipbrunnhilde-diagnostics-20220316-1531.zip

 

Edit: I’ve tried rebooting but that didn't resolve anything or stop the parity check.

Edited by wgstarks

Solved by dlandon

  • Community Expert

close all browsers and clear browser cache

  • Author
2 minutes ago, trurl said:

close all browsers and clear browser cache

No change.

  • Author

The bar shows for UD and for historical devices (even though that should be disabled). No devices show and nothing loads below that at all. The loading progress bar in Safari stops about half way.

  • Author

Finally got server to reboot into safe mode w/ UI. Looks like everything is good in safe mode. Not sure what the next step is though?

  • Solution
8 minutes ago, wgstarks said:

The bar shows for UD and for historical devices (even though that should be disabled). No devices show and nothing loads below that at all. The loading progress bar in Safari stops about half way.

It sounds as if there is a Java script error in UD.  Remove UD and boot normally and see if everything is OK.  Install UD and if the problem persists, hold ctrl, shift, and J at the same time.  Let me know if you see any Java errors.

  • Author
1 minute ago, dlandon said:

It sounds as if there is a Java script error in UD.  Remove UD and boot normally and see if everything is OK.  Install UD and if the problem persists, hold ctrl, shift, and J at the same time.  Let me know if you see any Java errors.

Is there a way to delete UD in safe mode?

9 minutes ago, wgstarks said:

Is there a way to delete UD in safe mode?

Delete the plugin file at /flash/config/plugins/unassigned.devices.plg.  It will not install the next boot.

  • Author
37 minutes ago, dlandon said:

It sounds as if there is a Java script error in UD.  Remove UD and boot normally and see if everything is OK.  Install UD and if the problem persists, hold ctrl, shift, and J at the same time.  Let me know if you see any Java errors.

Problem resolved. Your a lifesaver. 😁

No java errors now.

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