Hi,

 

I'm currently running a pre-clear on my new hard drives and one of them has displayed this message a few times. Is it anything to worry about?

 

I'm using the Unassigned Device Preclear plugin as I watched a YouTube video that said to do this before putting anything on the drives to see if they're good.

 

Anyway, here's the error..

 

Unraid device dev2 SMART health [198]: 28-03-2022 19:57
Warning [MATTPLEX] - offline uncorrectable is 104
ST8000NE001-2M7101_WSD5F010 (dev2)

 

Under the Assigned Devices section on the dashboard it states there's an error.

 

Thanks

 

Matt

Please attach your diagnostics to your next post.

3 minutes ago, ChatNoir said:

Please attach your diagnostics to your next post.

 

Sure, Diagnostics attached

mattplex-diagnostics-20220328-2141.zip

Serial Number:    WSD5F010

ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR--   081   068   044    -    121027632
  3 Spin_Up_Time            PO----   084   084   000    -    0
  4 Start_Stop_Count        -O--CK   100   100   020    -    9
  5 Reallocated_Sector_Ct   PO--CK   100   100   010    -    0
  7 Seek_Error_Rate         POSR--   100   253   045    -    879128
  9 Power_On_Hours          -O--CK   100   100   000    -    11
 10 Spin_Retry_Count        PO--C-   100   100   097    -    0
 12 Power_Cycle_Count       -O--CK   100   100   020    -    10
 18 Unknown_Attribute       PO-R--   100   100   050    -    0
187 Reported_Uncorrect      -O--CK   100   100   000    -    0
188 Command_Timeout         -O--CK   100   100   000    -    0
190 Airflow_Temperature_Cel -O---K   064   064   040    -    36 (Min/Max 18/36)
192 Power-Off_Retract_Count -O--CK   100   100   000    -    6
193 Load_Cycle_Count        -O--CK   100   100   000    -    40
194 Temperature_Celsius     -O---K   036   040   000    -    36 (0 17 0 0 0)
195 Hardware_ECC_Recovered  -O-RC-   081   068   000    -    121027632
197 Current_Pending_Sector  -O--C-   100   100   000    -    104
198 Offline_Uncorrectable   ----C-   100   100   000    -    104
199 UDMA_CRC_Error_Count    -OSRCK   200   200   000    -    0
240 Head_Flying_Hours       ------   100   253   000    -    2 (244 209 0)
241 Total_LBAs_Written      ------   100   253   000    -    3795175776
242 Total_LBAs_Read         ------   100   253   000    -    16676

 

Attributes #197 & 198 do not look good. At all.

 

You might want to run an Extended SMART test on the drive just in case, you should disable spin down for the drive before launching the SMART test.

Share new diags when the test is finished (it could take a few hours).

 

But you might have to RMA it. 

Oh god really! The drive is brand new as well, well all drives are. I'm still running the pre-clear on the drives, should I wait for that to finish?

 

I'm new to Unraid (first time using it and i'm currently using the trial), how do I do the extended smart test and disable spin down on the drive?

 

Thanks

The pre-clear has finished on the drive that is erroring. There's been more errors and the post read failed.

 

I have attached the preclear log, the notifications and the diagnostics.

 

Thanks

preclear_disk_WSD5F010_5213.txt mattplex-diagnostics-20220329-0858.zip

Both attributes are now 500+, if it were me, I would RMA the drive.

10 minutes ago, ChatNoir said:

Both attributes are now 500+, if it were me, I would RMA the drive.

 

OK, I'll get onto the company I purchased it from.

 

Thanks for your help ChatNoir, I appreciate it