PreClear Failure Suggestions

[Yousty]

I recently got a bunch of new hard drives and was preclearing them when one of them failed early in the post-read. I've done dozens of preclears and never had a preclear fail, so I was hoping for some suggestions on how to proceed? Thank you!

preclear_disk_ZL24A79Y_23305.txt

ST16000NM001G-2KK103_ZL24A79Y-20220415-1630.txt

Edited April 15, 2022 by Yousty

[itimpi]

11 minutes ago, Yousty said:

I recently got a bunch of new hard drives and was preclearing them when one of them failed early in the post-read. I've done dozens of preclears and never had a preclear fail, so I was hoping for some suggestions on how to proceed? Thank you!

preclear_disk_ZL24A79Y_23305.txt 10.2 kB · 2 downloads

This disk looks a bit sick going by the SMART information:

Apr 15 16:02:12 preclear_disk_ZL24A79Y_23305: S.M.A.R.T.:
Apr 15 16:02:12 preclear_disk_ZL24A79Y_23305: S.M.A.R.T.: ATTRIBUTE                INITIAL  NOW  STATUS
Apr 15 16:02:12 preclear_disk_ZL24A79Y_23305: S.M.A.R.T.: Reallocated_Sector_Ct    0        24   Up 24
Apr 15 16:02:12 preclear_disk_ZL24A79Y_23305: S.M.A.R.T.: Power_On_Hours           22       67   Up 45
Apr 15 16:02:12 preclear_disk_ZL24A79Y_23305: S.M.A.R.T.: Reported_Uncorrect       0        9    Up 9
Apr 15 16:02:12 preclear_disk_ZL24A79Y_23305: S.M.A.R.T.: Airflow_Temperature_Cel  28       30   Up 2
Apr 15 16:02:12 preclear_disk_ZL24A79Y_23305: S.M.A.R.T.: Current_Pending_Sector   0        8    Up 8
Apr 15 16:02:12 preclear_disk_ZL24A79Y_23305: S.M.A.R.T.: Offline_Uncorrectable    0        8    Up 8

As this is a new disk then it sounds as if it was damaged in transit and you should RMA it.  For instance on a new drive you would expect Reallocated Sectors and Pending Sectors to be 0.

[Yousty]

I assumed that as well but wanted confirmation from some other more experienced people before I initiated an RMA. Thank you!