Hi,

I'm the lead developer for Zoom Player (http://inmatrix.com).

 

One of our users complained that they were having problems playing media files through their unraid NAS.

The problem seems to be file case (uppercase/lowercase) related.  I decided to install unraid to debug the issue and hit a brick wall (can't connect to the config tool).

 

Here's my setup:

1. A desktop PC running Win7 32bit.

2. A LapTop (Asus EEE 701) running unraid 4.7 off a 4gb flash drive.

 

Both are connected to a D-Link DSL-6740U DSL Modem/4-Port router via wired LAN.

The router sits on 10.0.0.138, the desktop on 10.0.0.2 (DHCP server enabled on the router).

 

I managed to boot unraid and reached the login prompt.  Checking the router DHCP tables,  I could only see my desktop computer.

So, I edited network.cfg with these values:

USE_DHCP=no

IPADDR=10.0.0.3

NETMASK=255.255.255.0

GATEWAY=10.0.0.138

 

After a reboot to the unraid machine, I checked the router and indeed the new IP was listed in the table.

However, the machine was not accessible through the 'tower' name or directly through the IP.

After 2-3 minutes of no activity, the machine is no longer listed with the router.

 

My question is:

1. What am I doing wrong?

2. Is there an option to disable file name case sensitivity?

 

Not to sure about the whole file name / case sensitive issue, but wondering about something else.

 

You say after you assigned a static IP, reboot, the IP showed up on the router? Where? It sounds like you say it showed up on the DHCP table, which isn't right. You are using static IP - if .3 is in the DHCP table, somethign else is most likely using it and you have a conflict, or was a previous reservation. Have you reset the router?

 

Also - DNS? Set DNS on the tower. What DNS are you using on the Win7 system, the router? Need to make sure you can ping the tower from laptop as a first thing. Turn off the firewall on the Win7 box. Make sure the "Active network" is a Home or Work network. Network Discovery and File and Print Sharing all enabled?

 

From the unRaid console, can you ping the gateway? Can you ping the Win7 machine?

 

Just a few things to try.

 

Shawn

Thanks Shawn,

That's a lot of helpful tips.

 

I concur that it may be the other wireless laptop that showed up on the DHCP server, so I changed the unraid server IP to 10.0.0.16 just in case.

I set the static IP by editing the files using windows, I have very limited linux experience.

I basically boot the machine and it reaches the 'Tower login' prompt, at which time, I try to ping the unraid server from the desktop windows system.

I get 'destination host unreachable' error.

 

Windows Firewall shouldn't be an issue, I'm able to ping every other machine, there's no firewall active on the router.

 

I get 'network is unreachable' trying to ping the router from the unraid server.

 

Is it possible it's not recognizing my network adapter?

 

When you get to the tower login prompt, login.

 

Username should be root, no password.

 

once in the terminal, type:

 

ifconfig

 

List the output here. It will show you what is connected and it's IP address, then we can go from there.

 

Josh

Well, if you cannot ping from unRaid, that def a problem. As Josh said, show us the output of "ifconfig". Also, another command is "ethtool eth0".

 

What NIC is on the laptop that you trying to run unRaid? What mobo/chipset? You may just have to find yourself a little old box laying around to get unRaid running...

 

Shawn

 

The other thing I just thought of, how did you edit the network.cfg file from the windows box?

 

It could be a carriage issue, but I don't know too much about the .cfg file and carriages.

 

Josh

Thanks Shawn, Josh,

 

The computer (netbook) is a first gen Asus EEE PC 701.

Since originally this netbook came with Asus's Xandros linux distro installed by default, I'm assuming it should be well supported under Linux.

It uses intel's 945 chipset.  Looking at the wikipedia page, the LAN chipset is listed as "Attansic L2".

 

With regards to the carriage issue.  I double checked the file and it does indeed use CRLF, but so does the disk.cfg file and I didn't edit that file.

And in any case, my editor notifies me when switching formats, and it didn't notify me.

 

I ran ifconfig and it does seem there's a problem, it's reporting the inet addr as '127.0.0.1, mask 255.0.0.0' and link encap as 'local loopback'.

So it's not even accessing the router.

 

Running 'ethtool eth0' returns 'no such device' for all returned values.

 

Edit:

Just to add that I booted the netbook in windows and it had no problem automatically gaining an IP using DHCP and connecting to the internet through the router.

 

Edit2:

After turning off the firewall on the netbook (in windows), I have no problem pinging from the desktop to the netbook and from the netbook to the desktop.

 

I guess it's not detecting the net adapter, trying a different laptop and it works out of the box.

 

As you said it doesn't look like it is picking up your network adapter.

 

Easiest is to use something different as you've found out.

 

you can try to get it going but it isn't easy,

 

lspci

will show you if it picks up your network card.

 

Josh