Browsing one share over SMB regularly crashes Windows Explorer


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Whenever I browse my ebooks share with Windows Explorer over SMB it loads incredibly slowly to start with and about 70% of the time hangs the whole explorer.exe process for minutes until it becomes unresponsive.

 

This happens whether I'm browsing the share root which has zero files and just six folders in. It also happens in my ebook folder which has fewer than 300 items in and a total size of just ~6 GB. Weirdly, if it doesn't hang and crash, it then works fast and perfectly.

 

All my other shares mounted in the same way over the same connection from the same unraid server using explorer work completely normally.

 

What could be making this happen?

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1 hour ago, itimpi said:

Have you got any unusual characters in any of the folder/file names?    In my experience using characters like colon, asterisk and question mark for instance can cause problems as they are reserved characters at the SMB level.

That might be it! I had a directory with a "¬" character in it. I have renamed it and things are much smoother now!

 

Thanks. If this fixes it I'll be so happy as I've been dealing with this for two years now!

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  • 3 weeks later...
  • 2 weeks later...

Also try this.   Go to the share in Windows Explorer.  Right click on it.  Then select Properties from the dropdown list.  Then look for the Customize tab.  Set it up as follows:

 

image.png.651f97f2f77ecdd73efd907ec3c40fff.png

 

What this does is stops Explorer from trying to populate 'things' like thumbnails of photos, etc.

  • Like 1
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Thought perhaps it was a lack of RAM (=<8GB).  This does not look like your problem.   

 

I googled the following    windows explorer crashes when accessing network drive   and got quite a few hits.   (You may have already gone down this path...)

 

Are you using a mapped drive or going in through the Network 'folder' in the left pane of Windows Explorer?

Edited by Frank1940
Link to comment
2 hours ago, Frank1940 said:

Thought perhaps it was a lack of RAM (=<8GB).  This does not look like your problem.   

 

I googled the following    windows explorer crashes when accessing network drive   and got quite a few hits.   (You may have already gone down this path...)

 

Are you using a mapped drive or going in through the Network 'folder' in the left pane of Windows Explorer?

Mapped network drive. 

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  • 3 months later...
  • 2 months later...
ErrorWarningSystemArrayLogin


EncodeManager: Tight (JPEG):
EncodeManager: Full Colour: 739 rects, 4.69842 Mpixels
EncodeManager: 4.18712 MiB (1:4.28253 ratio)
EncodeManager: Total: 1.435 krects, 11.4521 Mpixels
EncodeManager: 4.22628 MiB (1:10.3407 ratio)
Connections: closed: 127.0.0.1::50868
ComparingUpdateTracker: 323.148 Mpixels in / 1.69595 Mpixels out
ComparingUpdateTracker: (1:190.541 ratio)

2023-01-04 14:51:12,849 WARN received SIGTERM indicating exit request
2023-01-04 14:51:12,850 DEBG killing start (pid 78) with signal SIGTERM
2023-01-04 14:51:12,851 INFO waiting for start to die
2023-01-04 14:51:12,851 DEBG 'start' stderr output:
XIO: fatal IO error 4 (Interrupted system call) on X server ":0"

after 11385 requests (11382 known processed) with 0 events remaining.
Process Process-16:
Process Process-17:
Process Process-15:
Process Process-19:
Process Process-18:

2023-01-04 14:51:12,852 DEBG fd 8 closed, stopped monitoring <POutputDispatcher at 23455777176496 for <Subprocess at 23455777171456 with name start in state STOPPING> (stdout)>
2023-01-04 14:51:12,852 DEBG 'start' stderr output:
Process Process-20:
In exit
Terminating child 221

2023-01-04 14:51:12,852 INFO stopped: start (exit status 143)
2023-01-04 14:51:12,852 DEBG received SIGCHLD indicating a child quit
Created by...
___. .__ .__
\_ |__ |__| ____ | |__ ____ ___ ___
| __ \| |/ \| | \_/ __ \\ \/ /
| \_\ \ | | \ Y \ ___/ > <
|___ /__|___| /___| /\___ >__/\_ \
\/ \/ \/ \/ \/
https://hub.docker.com/u/binhex/

2023-01-04 15:00:49.944349 [info] Host is running unRAID
2023-01-04 15:00:49.985634 [info] System information Linux a389265e640d 5.10.28-Unraid #1 SMP Wed Apr 7 08:23:18 PDT 2021 x86_64 GNU/Linux
2023-01-04 15:00:50.029851 [info] OS_ARCH defined as 'x86-64'【𝟮𝟬 𝗺】
2023-01-04 15:00:50.074155 [info] PUID defined as '99'【𝟯𝟬 𝗺】
2023-01-04 15:00:50.121890 [info] PGID defined as '100'【𝟯𝟬 𝗺】
2023-01-04 15:00:50.212350 [info] UMASK defined as '000'
2023-01-04 15:00:50.255702 [info] Permissions already set for '/config'
2023-01-04 15:00:50.308597 [info] Deleting files in /tmp (non recursive)...
2023-01-04 15:00:50.357580 [info] WEBPAGE_TITLE defined as 'Tower'
2023-01-04 15:00:50.402083 [info] TEMP_FOLDER defined as '/config/krusader/tmp'
2023-01-04 15:00:55.790878 [info] Starting Supervisor...
2023-01-04 15:00:56,353 INFO Included extra file "/etc/supervisor/conf.d/novnc.conf" during parsing
2023-01-04 15:00:56,353 INFO Set uid to user 0 succeeded
2023-01-04 15:00:56,357 INFO supervisord started with pid 7
2023-01-04 15:00:57,359 INFO spawned: 'start' with pid 78
2023-01-04 15:00:57,360 INFO reaped unknown pid 8 (exit status 0)
2023-01-04 15:00:57,372 DEBG 'start' stderr output:
cp: cannot stat '/config/krusader/.config/': No such file or directory

2023-01-04 15:00:57,372 INFO success: start entered RUNNING state, process has stayed up for > than 0 seconds (startsecs)
2023-01-04 15:00:57,373 DEBG 'start' stderr output:
cp: cannot stat '/config/krusader/.local/': No such file or directory

2023-01-04 15:00:57,428 DEBG 'start' stderr output:
_XSERVTransmkdir: ERROR: euid != 0,directory /tmp/.X11-unix will not be created.


2023-01-04 15:00:57,428 DEBG 'start' stderr output:

Xvnc TigerVNC 1.12.0 - built Mar 14 2022 12:48:11
Copyright (C) 1999-2021 TigerVNC Team and many others (see README.rst)
See https://www.tigervnc.org for information on TigerVNC.
Underlying X server release 12009000, The X.Org Foundation


Wed Jan 4 15:00:57 2023
vncext: VNC extension running!

2023-01-04 15:00:57,429 DEBG 'start' stderr output:
vncext: Listening for VNC connections on all interface(s), port 5900
vncext: created VNC server for screen 0

2023-01-04 15:00:57,644 DEBG 'start' stdout output:
ObRender-Message: Unable to load the theme 'Shiki-Brave'

2023-01-04 15:00:57,645 DEBG 'start' stdout output:
ObRender-Message: Falling back to the default theme 'Clearlooks'

2023-01-04 15:00:57,743 DEBG 'start' stderr output:
WebSocket server settings:
- Listen on :6080

2023-01-04 15:00:57,744 DEBG 'start' stderr output:
- Web server. Web root: /usr/share/webapps/novnc
- No SSL/TLS support (no cert file)

2023-01-04 15:00:57,744 DEBG 'start' stderr output:
- proxying from :6080 to localhost:5900

2023-01-04 15:01:01,400 DEBG 'start' stdout output:
[info] tint2 not running

2023-01-04 15:01:01,415 DEBG 'start' stderr output:
tint2: Using glib slice allocator (default). Run tint2 with environment variable G_SLICE=always-malloc in case of strange behavior or crashes

2023-01-04 15:01:01,417 DEBG 'start' stderr output:
tint2: xRandr: Found crtc's: 1

2023-01-04 15:01:01,418 DEBG 'start' stderr output:
[1;34mtint2: xRandr: Linking output VNC-0 with crtc 0, resolution 1024x768, DPI 96[0m
tint2: No XSETTINGS manager, tint2 uses config option 'launcher_icon_theme'.
tint2: Loading config file: /home/nobody/.config/tint2/theme/tint2rc

2023-01-04 15:01:01,419 DEBG 'start' stderr output:
tint2: real transparency on... depth: 32

2023-01-04 15:01:01,421 DEBG 'start' stderr output:
tint2: panel items: TSC
tint2: Systray composited rendering on
tint2: nb monitors 1, nb monitors used 1, nb desktops
2023-01-04 15:01:01,421 DEBG 'start' stderr output:
4
[1;34mtint2: panel 1 uses scale 1 [0m

2023-01-04 15:01:01,446 DEBG 'start' stderr output:
tint2: Kernel uevent interface initialized...

2023-01-04 15:01:01,450 DEBG 'start' stderr output:
tint2: systray window 8388621

2023-01-04 15:01:01,450 DEBG 'start' stderr output:
[1;32mtint2: systray started[0m

2023-01-04 15:23:48,832 WARN received SIGTERM indicating exit request
2023-01-04 15:23:48,833 DEBG killing start (pid 78) with signal SIGTERM
2023-01-04 15:23:48,833 INFO waiting for start to die
2023-01-04 15:23:48,834 DEBG 'start' stderr output:
Signal: 15
XIO: fatal IO error 4 (Interrupted system call) on X server ":0"

after 3099 requests (3096 known processed) with 0 events remaining.
In exit

2023-01-04 15:23:48,834 DEBG 'start' stderr output:
Signal: 15

2023-01-04 15:23:48,835 DEBG fd 8 closed, stopped monitoring <POutputDispatcher at 22926634498704 for <Subprocess at 22926634493664 with name start in state STOPPING> (stdout)>
2023-01-04 15:23:48,835 DEBG fd 10 closed, stopped monitoring <POutputDispatcher at 22926634498656 for <Subprocess at 22926634493664 with name start in state STOPPING> (stderr)>
2023-01-04 15:23:48,835 INFO stopped: start (exit status 143)
2023-01-04 15:23:48,835 DEBG received SIGCHLD indicating a child quit
Created by...
___. .__ .__
\_ |__ |__| ____ | |__ ____ ___ ___
| __ \| |/ \| | \_/ __ \\ \/ /
| \_\ \ | | \ Y \ ___/ > <
|___ /__|___| /___| /\___ >__/\_ \
\/ \/ \/ \/ \/
https://hub.docker.com/u/binhex/

2023-01-04 15:23:54.677016 [info] Host is running unRAID
2023-01-04 15:23:54.713913 [info] System information Linux a389265e640d 5.10.28-Unraid #1 SMP Wed Apr 7 08:23:18 PDT 2021 x86_64 GNU/Linux
2023-01-04 15:23:54.759303 [info] OS_ARCH defined as 'x86-64'【𝟮𝟬 𝗺】
2023-01-04 15:23:54.802737 [info] PUID defined as '99'【𝟯𝟬 𝗺】
2023-01-04 15:23:54.853841 [info] PGID defined as '100'【𝟯𝟬 𝗺】
2023-01-04 15:23:54.935395 [info] UMASK defined as '000'
2023-01-04 15:23:54.977470 [info] Permissions already set for '/config'
2023-01-04 15:23:55.030433 [info] Deleting files in /tmp (non recursive)...
2023-01-04 15:23:55.078784 [info] WEBPAGE_TITLE defined as 'Tower'
2023-01-04 15:23:55.128044 [info] TEMP_FOLDER defined as '/config/krusader/tmp'
2023-01-04 15:24:00.036589 [info] Starting Supervisor...
2023-01-04 15:24:00,479 INFO Included extra file "/etc/supervisor/conf.d/novnc.conf" during parsing
2023-01-04 15:24:00,479 INFO Set uid to user 0 succeeded
2023-01-04 15:24:00,481 INFO supervisord started with pid 7
2023-01-04 15:24:01,484 INFO spawned: 'start' with pid 78
2023-01-04 15:24:01,485 INFO reaped unknown pid 8 (exit status 0)
2023-01-04 15:24:01,497 DEBG 'start' stderr output:
cp: cannot stat '/config/krusader/.config/': No such file or directory

2023-01-04 15:24:01,497 INFO success: start entered RUNNING state, process has stayed up for > than 0 seconds (startsecs)
2023-01-04 15:24:01,498 DEBG 'start' stderr output:
cp: cannot stat '/config/krusader/.local/': No such file or directory

2023-01-04 15:24:01,543 DEBG 'start' stderr output:
_XSERVTransmkdir: ERROR: euid != 0,directory /tmp/.X11-unix will not be created.


2023-01-04 15:24:01,544 DEBG 'start' stderr output:

Xvnc TigerVNC 1.12.0 - built Mar 14 2022 12:48:11
Copyright (C) 1999-2021 TigerVNC Team and many others (see README.rst)
See https://www.tigervnc.org for information on TigerVNC.
Underlying X server release 12009000, The X.Org Foundation


2023-01-04 15:24:01,544 DEBG 'start' stderr output:

Wed Jan 4 15:24:01 2023
vncext: VNC extension running!
vncext: Listening for VNC connections on all interface(s), port 5900
vncext: created VNC server for screen 0

2023-01-04 15:24:01,725 DEBG 'start' stdout output:
ObRender-Message: Unable to load the theme 'Shiki-Brave'

2023-01-04 15:24:01,726 DEBG 'start' stdout output:
ObRender-Message: Falling back to the default theme 'Clearlooks'

2023-01-04 15:24:01,833 DEBG 'start' stderr output:
WebSocket server settings:
- Listen on :6080

2023-01-04 15:24:01,833 DEBG 'start' stderr output:
- Web server. Web root: /usr/share/webapps/novnc
- No SSL/TLS support (no cert file)

2023-01-04 15:24:01,833 DEBG 'start' stderr output:
- proxying from :6080 to localhost:5900

2023-01-04 15:24:05,524 DEBG 'start' stdout output:
[info] tint2 not running

2023-01-04 15:24:05,539 DEBG 'start' stderr output:
tint2: Using glib slice allocator (default). Run tint2 with environment variable G_SLICE=always-malloc in case of strange behavior or crashes

2023-01-04 15:24:05,541 DEBG 'start' stderr output:
tint2: xRandr: Found crtc's: 1

2023-01-04 15:24:05,541 DEBG 'start' stderr output:
[1;34mtint2: xRandr: Linking output VNC-0 with crtc 0, resolution 1024x768, DPI 96[0m
tint2: No XSETTINGS manager, tint2 uses config option 'launcher_icon_theme'.
tint2: Loading config file: /home/nobody/.config/tint2/theme/tint2rc

2023-01-04 15:24:05,543 DEBG 'start' stderr output:
tint2: real transparency on... depth: 32

2023-01-04 15:24:05,543 DEBG 'start' stderr output:
tint2: panel items: TSC
tint2: Systray composited rendering on
tint2: nb monitors 1
2023-01-04 15:24:05,544 DEBG 'start' stderr output:
, nb monitors used 1, nb desktops 4
[1;34mtint2: panel 1 uses scale 1 [0m

2023-01-04 15:24:05,566 DEBG 'start' stderr output:
tint2: Kernel uevent interface initialized...

2023-01-04 15:24:05,569 DEBG 'start' stderr output:
tint2: systray window 8388621

2023-01-04 15:24:05,570 DEBG 'start' stderr output:
[1;32mtint2: systray started[0m

2023-01-04 15:48:23,848 DEBG 'start' stderr output:
192.168.0.21 - - [04/Jan/2023 15:48:23] 192.168.0.21: Plain non-SSL (ws://) WebSocket connection
192.168.0.21 - - [04/Jan/2023 15:48:23] 192.168.0.21: Path: '/websockify'

2023-01-04 15:48:23,848 DEBG 'start' stderr output:
192.168.0.21 - - [04/Jan/2023 15:48:23] connecting to: localhost:5900

2023-01-04 15:48:23,853 DEBG 'start' stderr output:

Wed Jan 4 15:48:23 2023
Connections: accepted: 127.0.0.1::49314

2023-01-04 15:48:23,868 DEBG 'start' stderr output:
SConnection: Client needs protocol version 3.8


2023-01-04 15:48:23,879 DEBG 'start' stderr output:
SConnection: Client requests security type None(1)

2023-01-04 15:48:23,883 DEBG 'start' stderr output:
VNCSConnST: Server default pixel format depth 24 (32bpp) little-endian rgb888

2023-01-04 15:48:23,938 DEBG 'start' stderr output:
VNCSConnST: Client pixel format depth 24 (32bpp) little-endian bgr888

2023-01-04 15:48:23,957 DEBG 'start' stderr output:
[1;33m/build/tint2/src/tint2/src/util/signals.c 160: triggering tint2 restart, reason: configuration change in the root window[0m
ComparingUpdateTracker: 0 pixels in / 0 pixels out
ComparingUpdateTracker: (1:-nan ratio)

2023-01-04 15:48:24,042 DEBG 'start' stderr output:
[1;33mtint2: /build/tint2/src/tint2/src/main.c 782: restarting tint2...[0m

2023-01-04 15:48:24,051 DEBG 'start' stderr output:
tint2: xRandr: Found crtc's: 1

2023-01-04 15:48:24,052 DEBG 'start' stderr output:
[1;34mtint2: xRandr: Linking output VNC-0 with crtc 0, resolution 2028x2017, DPI 96[0m
tint2: No XSETTINGS manager, tint2 uses config option 'launcher_icon_theme'.
tint2: Loading config file: /home/nobody/.config/tint2/theme/tint2rc

2023-01-04 15:48:24,053 DEBG 'start' stderr output:
tint2: real transparency on... depth: 32

2023-01-04 15:48:24,053 DEBG 'start' stderr output:
tint2: panel items: TSC
tint2: Systray composited rendering on

2023-01-04 15:48:24,054 DEBG 'start' stderr output:
tint2: nb monitors 1, nb monitors used 1, nb desktops 4
[1;34mtint2: panel 1 uses scale 1 [0m

2023-01-04 15:48:24,060 DEBG 'start' stderr output:
tint2: Kernel uevent interface initialized...

2023-01-04 15:48:24,060 DEBG 'start' stderr output:
tint2: systray window 8388621
[1;32mtint2: systray started[0m

2023-01-04 16:26:34,097 DEBG 'start' stderr output:
192.168.0.21 - - [04/Jan/2023 16:26:34] 192.168.0.21: Plain non-SSL (ws://) WebSocket connection
192.168.0.21 - - [04/Jan/2023 16:26:34] 192.168.0.21: Path: '/websockify'
192.168.0.21 - - [04/Jan/2023 16:26:34] connecting to: localhost:5900

2023-01-04 16:26:34,107 DEBG 'start' stderr output:

Wed Jan 4 16:26:34 2023
Connections: accepted: 127.0.0.1::41690

2023-01-04 16:26:34,124 DEBG 'start' stderr output:
SConnection: Client needs protocol version 3.8


2023-01-04 16:26:34,131 DEBG 'start' stderr output:
SConnection: Client requests security type None(1)

2023-01-04 16:26:34,131 DEBG 'start' stderr output:
VNCSConnST: Server default pixel format depth 24 (32bpp) little-endian rgb888

2023-01-04 16:26:34,157 DEBG 'start' stderr output:
VNCSConnST: Client pixel format depth 24 (32bpp) little-endian bgr888

2023-01-04 16:26:36,769 DEBG 'start' stderr output:

Wed Jan 4 16:26:36 2023
VNCSConnST: closing 127.0.0.1::41690: Clean disconnection
EncodeManager: Framebuffer updates: 99
EncodeManager: Tight:
EncodeManager: Solid: 172 rects, 2.46466 Mpixels
EncodeManager: 2.6875 KiB (1:3583.1
2023-01-04 16:26:36,769 DEBG 'start' stderr output:
ratio)
EncodeManager: Bitmap RLE: 3 rects, 4.609 kpixels
EncodeManager: 107 B (1:172.636 ratio)
EncodeManager: Indexed RLE: 39 rects, 109.751 kpixels
EncodeManager: 7.38477 KiB (1:58.1158 ratio)
EncodeManager: Tight (JPEG):
EncodeManager: Full Colour: 469 rects, 3.11052 Mpixels
EncodeManager: 3.31042 MiB (1:3.58596 ratio)
EncodeManager: Total: 683 rects, 5.68954 Mpixels
EncodeManager: 3.32036 MiB (1:6.53895 ratio)
Connections: closed: 127.0.0.1::41690
ComparingUpdateTracker: 6.11119 Gpixels in / 37.2352 Mpixels out
ComparingUpdateTracker: (1:164.124 ratio)

 

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