June 13, 20224 yr Got an error yesterday so I tried a different SATA cable (from the same SCSI splitter though, I swapped Disk 1 and 2's cables). Plugged it in and it seemed to be okay again so I started rebuilding the data. Got back from work and the same drive has failed again. SMART report doesn't seem to say anything, but I've never really read one before so I don't know what to look for: smartctl 7.3 2022-02-28 r5338 [x86_64-linux-5.15.43-Unraid] (local build) Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Western Digital Ultrastar (He10/12) Device Model: WDC WD100EZAZ-11TDBA0 Serial Number: JEJTJG2Z LU WWN Device Id: 5 000cca 267e755ae Firmware Version: 83.H0A83 User Capacity: 10,000,831,348,736 bytes [10.0 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 5400 rpm Form Factor: 3.5 inches Device is: In smartctl database 7.3/5387 ATA Version is: ACS-2, ATA8-ACS T13/1699-D revision 4 SATA Version is: SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Mon Jun 13 19:10:44 2022 BST SMART support is: Available - device has SMART capability. SMART support is: Enabled AAM feature is: Unavailable APM feature is: Disabled Rd look-ahead is: Enabled Write cache is: Enabled DSN feature is: Unavailable ATA Security is: Disabled, NOT FROZEN [SEC1] Write SCT (Get) Feature Control Command failed: scsi error aborted command Wt Cache Reorder: Unknown (SCT Feature Control command failed) Read SMART Thresholds failed: scsi error medium or hardware error (serious) === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x80) Offline data collection activity was never started. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 93) seconds. Offline data collection capabilities: (0x5b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: (1095) minutes. SCT capabilities: (0x003d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE 1 Raw_Read_Error_Rate PO-R-- 100 100 --- - 0 2 Throughput_Performance --S--- 131 131 --- - 104 3 Spin_Up_Time POS--- 150 150 --- - 439 (Average 438) 4 Start_Stop_Count -O--C- 100 100 --- - 1349 5 Reallocated_Sector_Ct PO--CK 100 100 --- - 0 7 Seek_Error_Rate -O-R-- 100 100 --- - 0 8 Seek_Time_Performance --S--- 128 128 --- - 18 9 Power_On_Hours -O--C- 097 097 --- - 24230 10 Spin_Retry_Count -O--C- 100 100 --- - 0 12 Power_Cycle_Count -O--CK 100 100 --- - 694 22 Helium_Level PO---K 100 100 --- - 100 192 Power-Off_Retract_Count -O--CK 080 080 --- - 24104 193 Load_Cycle_Count -O--C- 080 080 --- - 24104 194 Temperature_Celsius -O---- 185 185 --- - 35 (Min/Max 16/52) 196 Reallocated_Event_Count -O--CK 100 100 --- - 0 197 Current_Pending_Sector -O---K 100 100 --- - 0 198 Offline_Uncorrectable ---R-- 100 100 --- - 0 199 UDMA_CRC_Error_Count -O-R-- 200 200 --- - 0 ||||||_ K auto-keep |||||__ C event count ||||___ R error rate |||____ S speed/performance ||_____ O updated online |______ P prefailure warning Read SMART Log Directory failed: scsi error medium or hardware error (serious) General Purpose Log Directory Version 1 Address Access R/W Size Description 0x00 GPL R/O 1 Log Directory 0x03 GPL R/O 1 Ext. Comprehensive SMART error log 0x04 GPL R/O 256 Device Statistics log 0x07 GPL R/O 1 Extended self-test log 0x08 GPL R/O 2 Power Conditions log 0x0c GPL R/O 5501 Pending Defects log 0x10 GPL R/O 1 NCQ Command Error log 0x11 GPL R/O 1 SATA Phy Event Counters log 0x12 GPL R/O 1 SATA NCQ Non-Data log 0x13 GPL R/O 1 SATA NCQ Send and Receive log 0x15 GPL R/W 1 Rebuild Assist log 0x21 GPL R/O 1 Write stream error log 0x22 GPL R/O 1 Read stream error log 0x24 GPL R/O 256 Current Device Internal Status Data log 0x25 GPL R/O 256 Saved Device Internal Status Data log 0x30 GPL R/O 9 IDENTIFY DEVICE data log 0x80-0x9f GPL R/W 16 Host vendor specific log 0xe0 GPL R/W 1 SCT Command/Status 0xe1 GPL R/W 1 SCT Data Transfer ATA_READ_LOG_EXT (addr=0x03:0x00, page=0, n=1) failed: scsi error medium or hardware error (serious) Read SMART Extended Comprehensive Error Log failed Read SMART Error Log failed: scsi error medium or hardware error (serious) ATA_READ_LOG_EXT (addr=0x07:0x00, page=0, n=1) failed: scsi error medium or hardware error (serious) Read SMART Extended Self-test Log failed Read SMART Self-test Log failed: scsi error medium or hardware error (serious) Read SMART Selective Self-test Log failed: scsi error medium or hardware error (serious) SCT Status Version: 3 SCT Version (vendor specific): 256 (0x0100) Device State: Active (0) Current Temperature: 35 Celsius Power Cycle Min/Max Temperature: 32/45 Celsius Lifetime Min/Max Temperature: 16/52 Celsius Under/Over Temperature Limit Count: 0/0 Write SCT Data Table failed: scsi error medium or hardware error (serious) Read SCT Temperature History failed Write SCT (Get) Error Recovery Control Command failed: scsi error medium or hardware error (serious) SCT (Get) Error Recovery Control command failed ATA_READ_LOG_EXT (addr=0x04:0x00, page=0, n=1) failed: scsi error medium or hardware error (serious) Read Device Statistics page 0x00 failed ATA_READ_LOG_EXT (addr=0x0c:0x00, page=0, n=1) failed: scsi error medium or hardware error (serious) Read Pending Defects log page 0x00 failed SATA Phy Event Counters (GP Log 0x11) ID Size Value Description 0x0001 2 0 Command failed due to ICRC error 0x0002 2 0 R_ERR response for data FIS 0x0003 2 0 R_ERR response for device-to-host data FIS 0x0004 2 0 R_ERR response for host-to-device data FIS 0x0005 2 0 R_ERR response for non-data FIS 0x0006 2 0 R_ERR response for device-to-host non-data FIS 0x0007 2 0 R_ERR response for host-to-device non-data FIS 0x0008 2 0 Device-to-host non-data FIS retries 0x0009 2 0 Transition from drive PhyRdy to drive PhyNRdy 0x000a 2 1 Device-to-host register FISes sent due to a COMRESET 0x000b 2 0 CRC errors within host-to-device FIS 0x000d 2 0 Non-CRC errors within host-to-device FIS Is the drive dead? Or is there anything else I can try?
June 13, 20224 yr Author Doesn't seem to work. I clicked the button, the button seems to respond (changes from Start to Stop) but then it changes back 30 seconds later and Quote Last SMART test result: No self-tests logged on this disk is still showing below.
June 14, 20224 yr Community Expert Disk is not showing a valid SMART report, please reboot and post new diags.
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