ForeverReeling Posted June 13, 2022 Share Posted June 13, 2022 Got an error yesterday so I tried a different SATA cable (from the same SCSI splitter though, I swapped Disk 1 and 2's cables). Plugged it in and it seemed to be okay again so I started rebuilding the data. Got back from work and the same drive has failed again. SMART report doesn't seem to say anything, but I've never really read one before so I don't know what to look for: smartctl 7.3 2022-02-28 r5338 [x86_64-linux-5.15.43-Unraid] (local build) Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Western Digital Ultrastar (He10/12) Device Model: WDC WD100EZAZ-11TDBA0 Serial Number: JEJTJG2Z LU WWN Device Id: 5 000cca 267e755ae Firmware Version: 83.H0A83 User Capacity: 10,000,831,348,736 bytes [10.0 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 5400 rpm Form Factor: 3.5 inches Device is: In smartctl database 7.3/5387 ATA Version is: ACS-2, ATA8-ACS T13/1699-D revision 4 SATA Version is: SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Mon Jun 13 19:10:44 2022 BST SMART support is: Available - device has SMART capability. SMART support is: Enabled AAM feature is: Unavailable APM feature is: Disabled Rd look-ahead is: Enabled Write cache is: Enabled DSN feature is: Unavailable ATA Security is: Disabled, NOT FROZEN [SEC1] Write SCT (Get) Feature Control Command failed: scsi error aborted command Wt Cache Reorder: Unknown (SCT Feature Control command failed) Read SMART Thresholds failed: scsi error medium or hardware error (serious) === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x80) Offline data collection activity was never started. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 93) seconds. Offline data collection capabilities: (0x5b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: (1095) minutes. SCT capabilities: (0x003d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE 1 Raw_Read_Error_Rate PO-R-- 100 100 --- - 0 2 Throughput_Performance --S--- 131 131 --- - 104 3 Spin_Up_Time POS--- 150 150 --- - 439 (Average 438) 4 Start_Stop_Count -O--C- 100 100 --- - 1349 5 Reallocated_Sector_Ct PO--CK 100 100 --- - 0 7 Seek_Error_Rate -O-R-- 100 100 --- - 0 8 Seek_Time_Performance --S--- 128 128 --- - 18 9 Power_On_Hours -O--C- 097 097 --- - 24230 10 Spin_Retry_Count -O--C- 100 100 --- - 0 12 Power_Cycle_Count -O--CK 100 100 --- - 694 22 Helium_Level PO---K 100 100 --- - 100 192 Power-Off_Retract_Count -O--CK 080 080 --- - 24104 193 Load_Cycle_Count -O--C- 080 080 --- - 24104 194 Temperature_Celsius -O---- 185 185 --- - 35 (Min/Max 16/52) 196 Reallocated_Event_Count -O--CK 100 100 --- - 0 197 Current_Pending_Sector -O---K 100 100 --- - 0 198 Offline_Uncorrectable ---R-- 100 100 --- - 0 199 UDMA_CRC_Error_Count -O-R-- 200 200 --- - 0 ||||||_ K auto-keep |||||__ C event count ||||___ R error rate |||____ S speed/performance ||_____ O updated online |______ P prefailure warning Read SMART Log Directory failed: scsi error medium or hardware error (serious) General Purpose Log Directory Version 1 Address Access R/W Size Description 0x00 GPL R/O 1 Log Directory 0x03 GPL R/O 1 Ext. Comprehensive SMART error log 0x04 GPL R/O 256 Device Statistics log 0x07 GPL R/O 1 Extended self-test log 0x08 GPL R/O 2 Power Conditions log 0x0c GPL R/O 5501 Pending Defects log 0x10 GPL R/O 1 NCQ Command Error log 0x11 GPL R/O 1 SATA Phy Event Counters log 0x12 GPL R/O 1 SATA NCQ Non-Data log 0x13 GPL R/O 1 SATA NCQ Send and Receive log 0x15 GPL R/W 1 Rebuild Assist log 0x21 GPL R/O 1 Write stream error log 0x22 GPL R/O 1 Read stream error log 0x24 GPL R/O 256 Current Device Internal Status Data log 0x25 GPL R/O 256 Saved Device Internal Status Data log 0x30 GPL R/O 9 IDENTIFY DEVICE data log 0x80-0x9f GPL R/W 16 Host vendor specific log 0xe0 GPL R/W 1 SCT Command/Status 0xe1 GPL R/W 1 SCT Data Transfer ATA_READ_LOG_EXT (addr=0x03:0x00, page=0, n=1) failed: scsi error medium or hardware error (serious) Read SMART Extended Comprehensive Error Log failed Read SMART Error Log failed: scsi error medium or hardware error (serious) ATA_READ_LOG_EXT (addr=0x07:0x00, page=0, n=1) failed: scsi error medium or hardware error (serious) Read SMART Extended Self-test Log failed Read SMART Self-test Log failed: scsi error medium or hardware error (serious) Read SMART Selective Self-test Log failed: scsi error medium or hardware error (serious) SCT Status Version: 3 SCT Version (vendor specific): 256 (0x0100) Device State: Active (0) Current Temperature: 35 Celsius Power Cycle Min/Max Temperature: 32/45 Celsius Lifetime Min/Max Temperature: 16/52 Celsius Under/Over Temperature Limit Count: 0/0 Write SCT Data Table failed: scsi error medium or hardware error (serious) Read SCT Temperature History failed Write SCT (Get) Error Recovery Control Command failed: scsi error medium or hardware error (serious) SCT (Get) Error Recovery Control command failed ATA_READ_LOG_EXT (addr=0x04:0x00, page=0, n=1) failed: scsi error medium or hardware error (serious) Read Device Statistics page 0x00 failed ATA_READ_LOG_EXT (addr=0x0c:0x00, page=0, n=1) failed: scsi error medium or hardware error (serious) Read Pending Defects log page 0x00 failed SATA Phy Event Counters (GP Log 0x11) ID Size Value Description 0x0001 2 0 Command failed due to ICRC error 0x0002 2 0 R_ERR response for data FIS 0x0003 2 0 R_ERR response for device-to-host data FIS 0x0004 2 0 R_ERR response for host-to-device data FIS 0x0005 2 0 R_ERR response for non-data FIS 0x0006 2 0 R_ERR response for device-to-host non-data FIS 0x0007 2 0 R_ERR response for host-to-device non-data FIS 0x0008 2 0 Device-to-host non-data FIS retries 0x0009 2 0 Transition from drive PhyRdy to drive PhyNRdy 0x000a 2 1 Device-to-host register FISes sent due to a COMRESET 0x000b 2 0 CRC errors within host-to-device FIS 0x000d 2 0 Non-CRC errors within host-to-device FIS Is the drive dead? Or is there anything else I can try? Quote Link to comment
trurl Posted June 13, 2022 Share Posted June 13, 2022 attach diagnostics to your NEXT post in this thread Quote Link to comment
ForeverReeling Posted June 13, 2022 Author Share Posted June 13, 2022 Diagnostics are attached. unraid-diagnostics-20220613-2023.zip Quote Link to comment
trurl Posted June 13, 2022 Share Posted June 13, 2022 disable spindown on the disk and run an extended smart test Quote Link to comment
ForeverReeling Posted June 13, 2022 Author Share Posted June 13, 2022 Doesn't seem to work. I clicked the button, the button seems to respond (changes from Start to Stop) but then it changes back 30 seconds later and Quote Last SMART test result: No self-tests logged on this disk is still showing below. Quote Link to comment
JorgeB Posted June 14, 2022 Share Posted June 14, 2022 Disk is not showing a valid SMART report, please reboot and post new diags. Quote Link to comment
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