June 26, 20224 yr I am receiving an out of memory error from fix common problems and I believe that this is related to my VM shutting down/crashing every night. Restart does not help and it has been happening for a while now. I am including the diag file as requested in the instructions. Thank you. tower-diagnostics-20220626-0753.zip
June 26, 20224 yr Try limiting the amount of memory that Plex and Jacket are able to use. Short of the VM, those were your biggest consumers at the time of the OOM
June 27, 20224 yr Author Thank you. I tried lowering just Jacket to 1gb and it still crashed last night. I will continue to test different settings until I can get it to stay on. Is the simple answer to this to buy more memory? I have used this setup for years without the problem, so I figured it was an update or a changed setting that was causing the issue.
June 27, 20224 yr Community Expert 1 hour ago, black296tuuk said: Thank you. I tried lowering just Jacket to 1gb and it still crashed last night. I will continue to test different settings until I can get it to stay on. Is the simple answer to this to buy more memory? I have used this setup for years without the problem, so I figured it was an update or a changed setting that was causing the issue. What time is your Plex scheduled tasks set to run?
June 27, 20224 yr Author Start at 2 and end at 5. Everything on that page is checked except for "Update all Libraries During Maintenance"
June 27, 20224 yr Community Expert Solution 46 minutes ago, black296tuuk said: Start at 2 and end at 5. Everything on that page is checked except for "Update all Libraries During Maintenance" That's what's running you OOM. Mine started doing it after upgrading from 6.8.3 to 6.10.3, haven't figured out why yet, likely doesn't like a media file for some reason when it generates thumbs and runs away. Doesn't do it if you change all of these to never You can change it to whatever you want when you add media, just make sure to disable them again before the scheduled task. I set a memory limit based on @Squid's suggestion above, going to test tonight to see if it runs away again.
June 27, 20224 yr Author 47 minutes ago, Michael_P said: That's what's running you OOM. Mine started doing it after upgrading from 6.8.3 to 6.10.3, haven't figured out why yet, likely doesn't like a media file for some reason when it generates thumbs and runs away. Doesn't do it if you change all of these to never You can change it to whatever you want when you add media, just make sure to disable them again before the scheduled task. I set a memory limit based on @Squid's suggestion above, going to test tonight to see if it runs away again. How much memory do you have and what limit did you set? Edited June 27, 20224 yr by black296tuuk
June 27, 20224 yr Community Expert 23 minutes ago, black296tuuk said: How much memory do you have and what limit did you set? 32GB, limited Plex to 4GB - can confirm that works and the scheduled task no longer runs the server OOM.
June 27, 20224 yr Author 10 minutes ago, Michael_P said: 32GB, limited Plex to 4GB - can confirm that works and the scheduled task no longer runs the server OOM. Great, thanks. I only have 16gb but I am going to try it at 4GB too and see what happens.
June 27, 20224 yr Community Expert 3 minutes ago, black296tuuk said: Great, thanks. I only have 16gb but I am going to try it at 4GB too and see what happens. Just make sure it's less than the amount you have free
June 28, 20224 yr Author My VM did not crash last night so it looks like that corrected my issued. Thank you for the help.
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