June 30, 20224 yr Hi there, I just setup the server a couple weeks ago, and it has been loosing internet connectivity the past week and when it happens, I am unable to access the web GUI. All the docker applications are also unaccessible. When I press the Power button, it does not do a graceful shutdown and I have now done 2 unclean shutdowns. My previous unclean shutdown was during the process of conducting a parity check. I have moved the server to a different ethernet outlet to see if it happens again but any help would be appreciated as I am a bit lost on how to diagnose this issue. Here are the logs. tower-diagnostics-20220629-1645.zip tower-diagnostics-20220630-1637.zip Edited June 30, 20224 yr by milpress
June 30, 20224 yr Community Expert Were either of those diagnostics taken while the problem was occurring?
June 30, 20224 yr Author I got the diagnostics as soon as it rebooted. As I was unable to access the server, how would I go about getting the diagnostics while the problem was occurring? Should I unplug the flash drive and retrieve it on a PC? Edited June 30, 20224 yr by milpress
June 30, 20224 yr Author I had it attached at one point for BIOS settings. I can hook it up if needed
June 30, 20224 yr Community Expert That might allow you to get diagnostics when the server couldn't be accessed on the network
July 1, 20224 yr Community Expert You should also enable the syslog server and post that after a crash.
July 6, 20224 yr Author Server is unresponsive again. Cannot connect to network, and no web GUI. Attached keyboard to try and get diagnostics but screen is blank. Any ideas on what's going on? Or how I can do a graceful shutdown?
July 6, 20224 yr Community Expert On 7/1/2022 at 4:11 AM, JorgeB said: enable the syslog server did you?
July 6, 20224 yr Community Expert 26 minutes ago, milpress said: how I can do a graceful shutdown? If you can't access the webUI or command line, you can try a short press of the power button. If that doesn't work you will have to do it the hard way with a long press. 16 minutes ago, milpress said: Yes I believe I enabled local syslog If you mean you had it logging to the flash drive you can put it in your PC and get those logs to post.
July 9, 20224 yr Author Upgraded to 6.10.3 yesterday and server still going unresponsive. Here are the logs before I did a powerdown in command line syslog.zip syslog-20220709-105008.txt tower-diagnostics-20220709-1048.zip
July 10, 20224 yr Community Expert See if this applies to you, if yes, switching to ipvlan should fix it (Settings -> Docker Settings -> Docker custom network type -> ipvlan (advanced view must be enable, top right)), or see below for more info.: https://forums.unraid.net/topic/70529-650-call-traces-when-assigning-ip-address-to-docker-containers/ See also here: https://forums.unraid.net/bug-reports/stable-releases/690691-kernel-panic-due-to-netfilter-nf_nat_setup_info-docker-static-ip-macvlan-r1356/
July 10, 20224 yr Author Thank you. I have the made the changes and restarted docker. My longest uptime was just over 4 days. Will report back the results
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