July 9, 20223 yr Hi guys, since two weeks, I have issues with rebooting my unraid server (6.10.3). I have a pikvm connected to the server and it gives me some errors like "device descriptor read/64, error -71" "device not responding to setup address" "device not accepting address 12, error -71" "unable to enumerate USB device" (see picture) The boot process stops at the point of the first screenshot and does not proceed. The only thing I can do is a hard shutdown, plug the unraid USB drive in another USB port and boot it up. Then it boots normally. As you can see from the picture, USB device 1-2.2 is concerned, so I looked up in the GUI of unraid, what USB device relates to 1-2.2. The second picture shows, that the unraid flash drive itself seems to be the problem. From the google search for the "unable to enumerate USB device" I found, that either there is a problem with the kernel (probably less likely) or with the USB drive. The USB flash drive is a Samsung MUF-32BE4/EU BAR Plus 32 GB Typ-A USB 3.1 and is about one year old. For the motherboard I use a Asus Prime Z590-A Gaming and the case is a Fractal Design Define R6. So is my USB drive broken or is there any other explanation for this behavior? Thank you very much for your help! Maginos.
July 10, 20223 yr Community Expert Solution Looks more like a flash drive problem, also make sure it's using a USB 2.0 port.
July 10, 20223 yr Author 2 minutes ago, JorgeB said: Looks more like a flash drive problem, also make sure it's using a USB 2.0 port. So you recommend to replace the flash drive then? I only used USB 2.0 ports.
July 10, 20223 yr Community Expert Yes, or try first with a new flash and trial key, just see if the issues are gone.
July 10, 20223 yr Author Just now, JorgeB said: Yes, or try first with a new flash and trial key, just see if the issues are gone. I just did this and it works without issues. So I will replace the USB drive then.
July 23, 20223 yr Author With the new USB drive it works now. I did the replacement of the USB drive today, because I ordered my license on 21st July 2021, so I was able to do the replacement by myself without bothering the limetech team with it. Since I upgraded from basic to pro, two licenses were found on the flash drive and I had to remove the one, that shouldn't be transferred. I did it by entering mv /boot/config/Basic.key /boot/config/Basic.key_bak in the unraid terminal. Then logout and login in the myservers plugin and everything is fine now. Even reboots work now as expected.
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