I have another ticket open : 

 

But I'm unable to download diagnostics.

 

Any way to force the issue so I can submit the diag?

 

Thanks. 

 

 

Try booting in safe mode.

That worked. TY

Might anyone know of an alternate solution so the server won't have to go offline to fix this?

I'm guessing you have the UD Preclear plugin installed? It affects more than just the ability to download diagnostics, see https://forums.unraid.net/topic/112073-my-servers-releases/#comment-1154449 

 

The only known solution is to reboot (safe mode not required, just a normal reboot)

 

I cannot download diagnostics either. I am running a VM and I think Plex works, but the Main page doesn't display anything. The Dashboard displays infinite/null information. 

There diagnostics should complete.  Look on the flash drive in the /logs folder

 

But, you probably anecdotally have a browser tab open on a mobile android device that you've completely forgotten about that is causing these issues.  Close all tabs on all devices

16 hours ago, xlucero1 said:

I cannot download diagnostics either.

 

I'm guessing you have the UD Preclear plugin installed? see https://forums.unraid.net/topic/112073-my-servers-releases/#comment-1154449

 

On 8/18/2022 at 5:29 AM, Squid said:

There diagnostics should complete.  Look on the flash drive in the /logs folder

It looks like you’re correct. They didn’t download from my browser but they did go to the flash. Thank you 🙏🏼 

On 8/18/2022 at 9:40 AM, ljm42 said:

I'm guessing you have the UD Preclear plugin installed? see https://forums.unraid.net/topic/112073-my-servers-releases/#comment-1154449

I believe this may have been the issue. Thank you for chiming in! Simple restart did the trick 🔌