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[6.10.3] - ixgbe Warning firmware error detected FWSM: 0xFFFFFFFF

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Hello unRAID community! I recently upgraded hardware and just ran into an issue last night where the server was unresponsive to ping. Upon further investigation of the syslog, it shows the following:

 

Aug 23 02:18:51 Smalls kernel: ixgbe 0000:04:00.1: Adapter removed
Aug 23 02:18:51 Smalls kernel: ixgbe 0000:04:00.1: Warning firmware error detected FWSM: 0xFFFFFFFF
Aug 23 02:18:53 Smalls kernel: ixgbe 0000:04:00.0: Adapter removed
Aug 23 02:18:53 Smalls kernel: ixgbe 0000:04:00.0: Warning firmware error detected FWSM: 0xFFFFFFFF

 

I searched the forums before and noticed this has come up in past unraid versions so I ran the command suggested to find out what the firmware version is and here is the output from that.

 

ethtool -i eth0
driver: ixgbe
version: 5.15.46-Unraid
firmware-version: 0x800003e2
expansion-rom-version: 
bus-info: 0000:04:00.1
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: yes

 

ethtool -i eth1
driver: ixgbe
version: 5.15.46-Unraid
firmware-version: 0x800003e2
expansion-rom-version: 
bus-info: 0000:04:00.0
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: yes

 

I have Dual LAN with Intel® X540 10GBase-T Ethernet Controller onboard according to the motherboard manufacturer (server information available in my signature if needed). Not sure what I need to do here to resolve this from occuring again. I've attached the logs that were captured prior to the shutdown (thanks to unRAID auto capturing upon shutdown).

 

I know the firmware is pulled from https://sourceforge.net/projects/e1000/files/ixgbe stable/ which I see the most recent update is 2022-08-02 but given this is unRAID, I'm not sure if it would cause problems.

 

Appreciate anyone taking the time to look at this :)

 

Edit: I've since submitted a bug report for this issue in the bug report section. Hopefully it can get resolved :)

smalls-diagnostics-20220823-0931.zip

Edited by OrneryTaurus
Submitted bug report.

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