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Help -- Broken USB Flash Drive

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So long story short is that my roommate moved my UnRAID while I was gone and bent the USB key which destroyed it. What should I do? Is there any way to recover my settings, apps, etc... from my parity drive? I have a ton of data in the array that I cannot afford to lose. 

 

So far I have tried to install UnRAID onto another USB key, and boot the machine off of that. It starts, but wants a license key and doesn't have any of the drives assigned. When I try and input the license key I purchased previously, it doesn't work. More importantly, I'm worried about losing the data on my drives if I set them up into a new array. I have 6 HHDs in the machine, one of which is the parity drive. Only been using UnRAID for around a year and am not a computer wizard. Please help.

  • Community Expert

You might also find this part of the the online documentation accessible via the ‘Manual’ link at the bottom of the GUI to be of use.

  • Author

Thank you so much guys. I was able to create another flash drive, transfer the licence key, and locate the correct parity drive. However, I cannot access my server from any device. All of my information is still there and programs like Plex can still access it, but I can't actually access any of my shares from any Windows or Mac computer. I tried making my flash drive public and I can see that from a computer running Windows 11, but otherwise all of my shares remain invisible. WIndows 11 just tells me that the drive is empty, whereas MacOS BigSur gives me an error when I try to connect. I have googled around and tried to apply smb fixes listed by spaceinvaderone, but it doesn't seem to make any difference. Any ideas what could be causing the issue? I am using the same static IP as I was using before, and have disabled all the docker containers other than Plex. How can I fix this?

  • Community Expert

You are likely to get better informed feedback if you attach your system’s diagnostics zip file to your next post in this thread.

  • Author

I have attached the diagnostics zip to this post.

 

Also I'm not sure if it helps but I mentioned that windows shows the network drive as empty. However if I ask it to refresh, it tells me there is most likely a problem with my spelling or network.

hns-linguini-diagnostics-20220830-2240.zip

  • Community Expert

Only disk3 seems to have much data, perhaps it was originally disk1, which is fine.

 

User shares are simply the combined top level folders on pools and array. So, your user shares still exist. But, since you lost all of your configuration, those user shares all have default settings. Looks like you haven't set any of them to be accessible over the network.

  • Author

Wow... I feel really stupid right now. Neither of the shares was being exported to the internet. I fixed this and now I van see that my shares exist, but still cannot connect to any of them. I have attached screenshots of the error codes from Windows, Mac, and Plex if that helps. Nothing on the network itself has changed apart from the unRAID losing all of its settings and running off a fresh flash drive. Any idea what I should do next?

 

Also should I re-do the array and swap disk3 for disk1, or does it make no difference?

Screen Shot 2022-08-31 at 10.11.27 AM.jpeg

Screen Shot 2022-08-31 at 10.18.22 AM.png

pc.pdf

  • Community Expert
2 hours ago, SLAVBORG said:

Neither of the shares was being exported to the internet.

Instead of "internet" I assume you mean your LAN (local network). Don't put your server on the internet!

 

Forget about plex for now.

 

Have you tried accessing it using IP instead of name?

  • Author

Yes I meant LAN. When I connect via the IP address as opposed to the name it does work. What is strange even after connecting successfully using the IP, it still doesn't let me connect via clicking on my unRAID in the network window.

  • Community Expert

Did you try the suggestion in the Windows error message?

 

Go to Credential Manager in Control Panel and delete any credentials for your Unraid server, both name and IP.

 

Try to access a Public share.

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