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ERROR VM 5627: error : qemuDomainAgentAvailable:8610 : Guest agent is not responding: QEMU guest agent is not connected

Featured Replies

Hey every one,

I need of your help  

 

I have a problem with Guest Agent 

 

I can't connect to VM with VNC since some days. 

I have this error on Libvirt log  : 5627: error : qemuDomainAgentAvailable:8610 : Guest agent is not responding: QEMU guest agent is not connected.

At the end of july, I successed during 2 weeks to use WIN11 VM RDC (Remove Desktop Control). However, one days, impossible to connect to VM. I may have changed some settings but I don't know witch one.

 

I have attached the diagnostics file 

I didn't find a solution on internet

I tried to :

- reboot NAS

- delete Libvirt volume and create a new one 

- create new VM Win11 and Win10 with i440fx and Q35 config 

Win 11 Config : 

image.png.edf6a549eedc9625ef9b240810897a83.png

image.thumb.png.e0eb4abae43717c2a4a8fbba39498634.png

image.thumb.png.1cfac6724c9e263282fe90058033047c.png

 

Libvirt config

image.thumb.png.418241a215efcf54754dc7bcb3727d3f.png

 

Thanks for you help 

 

Ps : I'm sorry for my not perfect English 🙂

Paul

serveurpaul-diagnostics-20220830-2019.zip

Solved by SimonF

  • 4 weeks later...

I also get the same error。

I also get the same error.

  • Community Expert
  • Solution

The guest agent error message is not a problem. It is used to get the IP addresses of the guest VM but requires you to install the guest agent on the VM.

 

I did look to see if the message can be suprresed but not found a way to do it yet.

Any update on this? I'm having the same issue running the latest version 6.11.0.

  • 3 weeks later...

 I also have this problem on Unraid 6.11.1 . Any update on this ? 

Edited by chis34

Same issue for me

 

Same issue here, any update on this? Getting a log full of:
2022-10-25 17:20:35.776+0000: 10215: error : qemuAgentSend:759 : Guest agent is not responding: Guest agent not available for now
2022-10-25 17:20:35.915+0000: 10212: error : qemuDomainAgentAvailable:8411 : Guest agent is not responding: QEMU guest agent is not connected

 

an in the vm logs:

2022-10-25 15:11:43.450+0000: Domain id=4 is tainted: custom-ga-command
2022-10-25 15:11:56.868+0000: Domain id=4 is tainted: custom-ga-command
2022-10-25 15:13:32.084+0000: Domain id=4 is tainted: custom-ga-command
2022-10-25 15:14:51.323+0000: Domain id=4 is tainted: custom-ga-command
2022-10-25 15:15:02.818+0000: Domain id=4 is tainted: custom-ga-command
2022-10-25 17:10:21.579+0000: Domain id=4 is tainted: custom-ga-command
2022-10-25 17:10:32.437+0000: Domain id=4 is tainted: custom-ga-command
2022-10-25 17:20:30.775+0000: Domain id=4 is tainted: custom-ga-command
2022-10-25 17:21:21.938+0000: Domain id=4 is tainted: custom-ga-command
2022-10-25 17:21:26.940+0000: Domain id=4 is tainted: custom-ga-command
2022-10-25 17:22:28.362+0000: Domain id=4 is tainted: custom-ga-command

Edited by [email protected]

  • Community Expert
On 10/25/2022 at 6:25 PM, [email protected] said:

Same issue here, any update on this? Getting a log full of:
2022-10-25 17:20:35.776+0000: 10215: error : qemuAgentSend:759 : Guest agent is not responding: Guest agent not available for now
2022-10-25 17:20:35.915+0000: 10212: error : qemuDomainAgentAvailable:8411 : Guest agent is not responding: QEMU guest agent is not connected

 

an in the vm logs:

2022-10-25 15:11:43.450+0000: Domain id=4 is tainted: custom-ga-command
2022-10-25 15:11:56.868+0000: Domain id=4 is tainted: custom-ga-command
2022-10-25 15:13:32.084+0000: Domain id=4 is tainted: custom-ga-command
2022-10-25 15:14:51.323+0000: Domain id=4 is tainted: custom-ga-command
2022-10-25 15:15:02.818+0000: Domain id=4 is tainted: custom-ga-command
2022-10-25 17:10:21.579+0000: Domain id=4 is tainted: custom-ga-command
2022-10-25 17:10:32.437+0000: Domain id=4 is tainted: custom-ga-command
2022-10-25 17:20:30.775+0000: Domain id=4 is tainted: custom-ga-command
2022-10-25 17:21:21.938+0000: Domain id=4 is tainted: custom-ga-command
2022-10-25 17:21:26.940+0000: Domain id=4 is tainted: custom-ga-command
2022-10-25 17:22:28.362+0000: Domain id=4 is tainted: custom-ga-command

Guest agent error is not a problem but I am working on an update.

image.thumb.png.9aaaa580919af66602b318b938b960eb.png

Hi @SimonF,

 

Thank you for looking into this. 

 

The problem is that when this happens I am unable to remote onto the VM. The apps hosted on the vm are unresponsive, and i need to do a force shutdown and start it again in order to get it working. Are you saying that the 2 are unrelated? 

 

Thanks,

George

  • Community Expert
32 minutes ago, [email protected] said:

Hi @SimonF,

 

Thank you for looking into this. 

 

The problem is that when this happens I am unable to remote onto the VM. The apps hosted on the vm are unresponsive, and i need to do a force shutdown and start it again in order to get it working. Are you saying that the 2 are unrelated? 

 

Thanks,

George

Yes guest agent is only actioned when in the vm tab to get the ip address on the guest.

  • Author

Hi,

This week, I had some network problems and I had to reinitialize the network configuration.

At the same time, I update unraid (6.11.1) . That resolved the problem, yesterday I succeed to connect on VNC 

I tried with WIN11 VM.

However, I don't if the update and reset of network config are the solution. 

 

Paul

Ok, so its not the agent causing the VM to freeze. 

I have removed the Nvidia GPU passthrough to see if it is more stable that way. 

If that is the cause I will drop logs and diags here and see if anyone can help. 

 

Thanks,

G

Edited by [email protected]

  • Community Expert

The PR to fix the error message has been merged so will be in the next release.

 

IP will now show following output

 

Guest not running

Guest agent no installed

IP addresses

 

image.thumb.png.a051bb3b0812d0f435e0d206d3bff7f1.png

Turns out the problem was the GPU passthrough. Having plex on the vm with a gpu did not work well. I moved plex on docker and used the nvidia driver plugin and now plex is rock solid. I delete the VM as it was only running plex. I dont  know why it was freezing before but as it works with docker i'm gona drop it and see if it happens again on another vm with a gpu. 

  • 3 weeks later...
  • Community Expert

I have created a new PR to stop the tainted custom-ga-command log enties.

  • Community Expert
On 11/16/2022 at 6:30 PM, SimonF said:

I have created a new PR to stop the tainted custom-ga-command log enties.

This is in 6.11.4

Edited by SimonF

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