My Servers will not do flash backup.


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Hopefully I'm not duplicating a thread for this matter... I have two different Unraid servers on my network. The first one connected and is backing up properly with My Servers App. My second one says "Activated", but will not back up the flash no matter what I do. 

 

Here is screenshots and the logs. As you can probably tell, This is a BRAND new install with nothing except a couple apps...

 

Any help appreciated

 

image.thumb.png.6029b59e992e605c5377795b2038a040.png

 

image.thumb.png.fdefa09a604b5c88166d598aa8aa257f.png

testingrig2022-diagnostics-20220905-1818.zip

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Having the same issue. There was a  patch for the plugin a few days back but still hasnt changed my status. Mine says " Failed to sync flash backup" Even after signing out of Unraid.net, reinitializing..etc..

Unraid_net.png

Edited by dvalle07
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Thanks for letting us know you're still having issues. I am seeing intermittent errors as well but after retrying a few times it always connects. We are going to do another round of server side tweaks before asking for your logs.

 

In the meantime, if your online flash backup is out of date please make a manual backup of your flash drive by going to Main -> Boot Device -> Flash -> Flash Device Settings -> Flash Backup

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2 hours ago, ljm42 said:

Thanks for letting us know you're still having issues. I am seeing intermittent errors as well but after retrying a few times it always connects. We are going to do another round of server side tweaks before asking for your logs.

 

In the meantime, if your online flash backup is out of date please make a manual backup of your flash drive by going to Main -> Boot Device -> Flash -> Flash Device Settings -> Flash Backup

 

When we encounter a failure, what should we be doing to "retry"? Simply pressing the "Update" button or should we be retinitializing or deactivating and reactivating?

 

Without fail it says "Failed to sync flash backup" for me, and it hasn't once connected, so I'm just wanting to check I'm pressing the right buttons to try and get it working. 

 

Thank you. 

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On 9/11/2022 at 6:00 PM, MrBeast said:

I have the same issue as well - But will also wait for an update from the admins :) Thanks in advance! :) 


Since this morning the flash backup message has just changed to "up-to-date" and I can also download the backup from the dashboard. :) 👍
rom my side nothing has been modified - so something seems to have been adjusted on the server side?

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I thought the flash backup didn't work because of the cache flush on the server side. About two hours ago, I tried to activate the flash backup. I found it worked. Maybe some configuration was done on the server side.

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We are indeed seeing improvements, thanks for confirming you are able to connect now!  There is still one more thing we want to resolve on our end before declaring this fixed and moving on to tracking down individual system issues. Thanks for your patience.

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I don't seem to be able to get a backup loaded. System is only a few weeks into deployment, and only discovered earlier that i had to "activate" the flash backup feature (the whole My Servers concept is a new feature since i last used unraid), so in reality it's only been a few hours since i activated - but yeh no love in that time. Will follow this thread for the all clear @ljm42 , and then report if i'm stilll experiencing errors after this.

 

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I cannot create a flash backup.

 

I tried clicking UPDATE multiple times and I get the following message:

 

     Failed to sync flash backup

 

So, I tried clicking REINITIALIZE.

 

Then I have to click ACTIVATE and I get the following message:

 

     fatal: not a git repository (or any parent up to mount point /)

 

So, I have to click ACTIVATE again and I get the following message:

 

     Failed to sync flash backup

 

I then tried clicking UPDATE multiple times and I get the following message:

 

     Failed to sync flash backup

 

Eventually after clicking UPDATE I get the following message:

 

     Rate limited, will try again later

 

After that UPDATE is greyed out so I can go no further.

 

I tried rebooting, UPDATE is stilled greyed out and I get the following message:

 

     Rate limited, will try again later

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Just checking if this is still an issue.  I am getting 

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Unable to connect to backup.unraid.net:22

However, when I try to SSH to backup.unraid.net from the console, I get the 

Quote

Permission denied (publickey).

However, when I try the Update button on the flash backup, I don't see SSH (TCP 22) traffic passing through my firewall, I only see it when I manually try from the console.

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