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Unraid 6.9.2 Drives becoming disabled after installation of new SAS Card

Featured Replies

Hello,

 

I recently replaced my Sata controller with an LSI SAS 9211-8i that I flashed into IT mode. I have been having drives become disabled since. 

 

I am able to complete a rebuild only to have it become disabled again once I begin using the server.

 

I am hoping someone can review the diagnostics from my most recent disabled drive and point me in the right direction.

 

SPECS: Gigabyte z77x-ud5h, i5 3570k 3.5ghz, 16mb ram, LSI-9211-8i, Aquantia 10gb NIC, 6 samsung 860evo, 9 WD120 and WD100EFAX

 

 

corgicloud-diagnostics-20220902-1818.zip

Solved by JorgeB

  • Community Expert

Looks like disk8 isn't on the new controller. Is it always disk8? How are these disks connected to power?

  • Author

I don't think I have a disk8. Here is a screenshot of the array. Currently my disk 7 is the disabled one. Previously disk 6 (JEKA2ESN) also became disabled and need a rebuild. This is the second time for disk 7

 

All the disks are connected to power supply with sata power connectors. I'm running a Corsair 750i

Screenshot 2022-09-07 190629.jpg

  • Community Expert

Sorry, I meant disk7. It seems to be on the motherboard controller.

 

Are any of your disks using the Marvell controllers? Marvell NOT recommended.

  • Author

I have two of my SSD's plugged into the marvell controller on the motherboard. All the HDD are plugged into the SAS except for one disk is on Gigabyte controller on the motherboard.

 

  • Community Expert
4 minutes ago, Corgex said:

one disk is on Gigabyte controller on the motherboard.

Is that disk7?

  • Author
5 minutes ago, trurl said:

Is that disk7?

Yes

  • Community Expert

Syslog resets on reboot, so nothing in diagnostics to show what happened before that.

 

Looks like disk7 was having connection problems during rebuild Aug 30-31. 

 

But parity check Aug 31 - Sep 1 seemed to go OK.

 

Then continuous connection problems on disk7 Sep 2

 

Nothing in those diagnostics since Sep 2. Did you shutdown after getting those diagnostics, or did you just post diagnostics that were several days old?

 

 

 

 

 

 

 

 

 

 

  • Author

Those diagnostics were several days old. I haven't shut down or reboot yet.

 

I am going to do another rebuild tonight and see how we look in the morning. Hopefully I can get a better idea if the problem continues again or if a different disk becomes disabled.

 

 

  • Community Expert
  • Solution

Check/replace cables on disk7, both power and SATA to see if those ATA errors go away, disk looks OK.

  • Author
On 9/8/2022 at 1:24 AM, JorgeB said:

Check/replace cables on disk7, both power and SATA to see if those ATA errors go away, disk looks OK.

The first rebuild I tried on Wednesday night failed. Replaced the SATA data and power then everything went ok. Did some downloading and ran the mover without issue. 

 

Thanks for taking the time to confirm the SAS card wasn't causing all these new problems.

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