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Entire movie library wont play after moving to unraid

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I'm having playback issues with every .mkv file in my library.  Nothing will playback in VLC or Emby.  I'm beginning to think that somehow my entire library was corrupted in the transfer.  The files are present and appear to be correct sizes, however, during playback some will play with black screen and only audio.  Others will not play at all.  I'm new to unraid and looking for assistance.

 

I've searched the web looking for details, however, nothing has worked.  I've tried Docker Safe New Perms and New Permissions under tools tab.  That didn't work.  I tried copying a movie over to Windows machine.  The file will not playback there either.  I'm at a loss.

 

Looking for assistance.  Thank you.

 

I'm currently on 6.10.3

  • Community Expert

Delete this invalid key since it's spamming the log:

/boot/config/03F0-5307-0000-0000000002C0.key

 

Then see here to disable the RAM overclock and respect max officially RAM speed for that config, also not a bad idea to run a quick memtest after.

  • Community Expert
Sep 10 21:13:40 unRaid root: Warning: simplexml_load_file(): /boot/config/plugins/ca.backup2.plg:1: parser error : Document is empty in /usr/local/emhttp/plugins/dynamix.plugin.manager/scripts/plugin on line 212

Possibly an indication of flash corruption.

 

What do you get from the command line with this?

ls -lah /boot

 

  • Author

@JorgeB I've deleted the invalid key.  During the initial system build I ran the memtest for over 24 hours without any issues.

 

@trurl.  I've rebooted, restarted array and collected new diagnostics.  I've also attached the output requested.

  unraid-diagnostics-20220912-1801.zip

 

root@unRaid:~# ls -lah /boot
total 295M
drwx------  8 root root 8.0K Dec 31  1969 ./
drwxr-xr-x 20 root root  440 Sep 12 18:01 ../
drwx------  3 root root 8.0K Jul 31 18:18 EFI/
drwx------  2 root root 8.0K Jul 31 18:18 System\ Volume\ Information/
-rw-------  1 root root 111M Jul 31 18:19 bzfirmware
-rw-------  1 root root   65 Jul 31 18:19 bzfirmware.sha256
-rw-------  1 root root 5.9M Jul 31 18:19 bzimage
-rw-------  1 root root   65 Jul 31 18:19 bzimage.sha256
-rw-------  1 root root  18M Jul 31 18:19 bzmodules
-rw-------  1 root root   65 Jul 31 18:19 bzmodules.sha256
-rw-------  1 root root 135M Jul 31 18:20 bzroot
-rw-------  1 root root  26M Jul 31 18:20 bzroot-gui
-rw-------  1 root root   65 Jul 31 18:20 bzroot-gui.sha256
-rw-------  1 root root   65 Jul 31 18:20 bzroot.sha256
-rw-------  1 root root  30K Jul 31 18:20 changes.txt
drwx------ 11 root root 8.0K Sep 12 17:55 config/
-r--------  1 root root 120K Jul 31 18:20 ldlinux.c32
-r--------  1 root root  68K Jul 31 18:20 ldlinux.sys
-rw-------  1 root root 7.8K Jul 31 18:20 license.txt
drwx------  2 root root 8.0K Sep 12 18:01 logs/
-rw-------  1 root root 1.8K Jul 31 18:20 make_bootable.bat
-rw-------  1 root root 3.3K Jul 31 18:20 make_bootable_linux
-rw-------  1 root root 2.4K Jul 31 18:20 make_bootable_mac
-rw-------  1 root root 147K Jul 31 18:20 memtest
drwx------  2 root root 8.0K Jan 11  2022 preclear_reports/
drwx------  2 root root 8.0K Jul 31 18:20 syslinux/
root@unRaid:~# 

  • Community Expert

What do you get from the command line with this?

ls -lah /boot/config/plugins

 

Some of your plugins need updating

 

appdata has files on disk1 and system is all on disk1.

 

https://wiki.unraid.net/Manual/Shares#Default_Shares

 

Better if these are all on fast pool so docker/VM will perform better and array disks can spin down.

  • Author
1 minute ago, trurl said:

What do you get from the command line with this?

ls -lah /boot/config/plugins

 

Some of your plugins need updating

 

appdata has files on disk1 and system is all on disk1.

 

https://wiki.unraid.net/Manual/Shares#Default_Shares

 

Better if these are all on fast pool so docker/VM will perform better and array disks can spin down.

root@unRaid:~# ls -lah /boot/config/plugins
total 512K
drwx------ 22 root root 8.0K Sep 10 21:13 ./
drwx------ 11 root root 8.0K Sep 12 18:23 ../
drwx------  3 root root 8.0K Jul 12 17:07 NerdPack/
-rw-------  1 root root 8.5K Jul 12 17:07 NerdPack.plg
drwx------  2 root root 8.0K Sep  6 22:09 ca.backup2/
drwx------  2 root root 8.0K Sep  6 22:56 ca.cleanup.appdata/
-rw-------  1 root root 3.5K Sep  6 22:56 ca.cleanup.appdata.plg
drwx------  2 root root 8.0K Jul 29 16:00 community.applications/
-rw-------  1 root root  94K Jul 26 12:19 community.applications.plg
drwx------  4 root root 8.0K Aug 31 21:14 dockerMan/
drwx------  3 root root 8.0K Jul 31 23:26 dynamix/
drwx------  2 root root 8.0K Aug 31 22:19 dynamix.active.streams/
-rw-------  1 root root 3.6K Aug 31 22:19 dynamix.active.streams.plg
drwx------  2 root root 8.0K Aug 31 22:18 dynamix.cache.dirs/
-rw-------  1 root root 6.1K Aug 31 22:14 dynamix.cache.dirs.plg
drwx------  2 root root 8.0K Aug 31 22:30 dynamix.date.time/
-rw-------  1 root root 2.7K Aug 31 22:28 dynamix.date.time.plg
drwx------  2 root root 8.0K Jul 31 18:24 dynamix.my.servers/
drwx------  2 root root 8.0K Aug 31 22:13 dynamix.ssd.trim/
-rw-------  1 root root 2.8K Jun 20 10:36 dynamix.ssd.trim.plg
drwx------  2 root root 8.0K Jun 28 13:30 dynamix.system.info/
-rw-------  1 root root 4.4K Jun 28 13:30 dynamix.system.info.plg
drwx------  2 root root 8.0K Aug 31 22:04 dynamix.system.stats/
-rw-------  1 root root 6.4K Aug 31 22:04 dynamix.system.stats.plg
drwx------  2 root root 8.0K Aug 31 22:27 dynamix.system.temp/
-rw-------  1 root root 5.3K Jul 12 17:05 dynamix.system.temp.plg
drwx------  3 root root 8.0K Sep 12 18:22 fix.common.problems/
-rw-------  1 root root  20K Sep 12 18:22 fix.common.problems.plg
drwx------  2 root root 8.0K Jun 20 10:36 nut/
-rw-------  1 root root 8.1K Jun 20 10:36 nut.plg
drwx------  3 root root 8.0K Sep 12 17:53 nvidia-driver/
-rw-------  1 root root  14K Jul 29 15:56 nvidia-driver.plg
drwx------  2 root root 8.0K Jan  8  2022 tips.and.tweaks/
-rw-------  1 root root 8.7K Jan  8  2022 tips.and.tweaks.plg
drwx------  2 root root 8.0K Sep 12 15:19 unassigned.devices/
drwx------  3 root root 8.0K Jan  4  2022 unassigned.devices-plus/
-rw-------  1 root root 4.8K Jun 20 10:36 unassigned.devices-plus.plg
-rw-------  1 root root  77K Sep 12 15:19 unassigned.devices.plg
root@unRaid:~# 

  • Community Expert

I would suggest creating a checksum for a large file in your PC, like a movie for example, tranfer to Unraid and verify checksum is still the same.

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