Nir Manor Posted September 25, 2022 Share Posted September 25, 2022 hello. since upgrading unraid to 6.11.0 plex just stop working. it is up to date and still i cant access the webui or log to plex from any pc in my lan. is anyone have a solution? Quote Link to comment
Zonediver Posted September 25, 2022 Share Posted September 25, 2022 2 minutes ago, Nir Manor said: hello. since upgrading unraid to 6.11.0 plex just stop working. it is up to date and still i cant access the webui or log to plex from any pc in my lan. is anyone have a solution? Which Plex-Docker do you use? Maybe a restart can help... Quote Link to comment
Nir Manor Posted September 25, 2022 Author Share Posted September 25, 2022 Plex-Media-Server. the official one. i tried reboot the system and the docker app. didnt work Quote Link to comment
jmztaylor Posted September 25, 2022 Share Posted September 25, 2022 Please post diagnostics. What does the plex docker log say? Quote Link to comment
ashman70 Posted September 25, 2022 Share Posted September 25, 2022 If you try and access the docker web page like this: 192.168.1.241:32400/web/index.html#! Does it work? Quote Link to comment
Nir Manor Posted September 25, 2022 Author Share Posted September 25, 2022 192.168.1.241:32400/web/index.html#! this one dosent work. same error page. and i will post here the diagnostic. thanks for the help server-01-diagnostics-20220926-0012.zip Quote Link to comment
Zonediver Posted September 26, 2022 Share Posted September 26, 2022 The Error says: "Connection refused" - this means, there is a permission problem (normaly) Quote Link to comment
Nir Manor Posted September 26, 2022 Author Share Posted September 26, 2022 do you have any idea where can i check the premissions? because non of my shares are secured and i have no idea how to set a premission to docker app Quote Link to comment
Zonediver Posted September 26, 2022 Share Posted September 26, 2022 (edited) 4 hours ago, Nir Manor said: do you have any idea where can i check the premissions? because non of my shares are secured and i have no idea how to set a premission to docker app Maybe thats the reason - try to "secure" one share an see what happens... Edited September 26, 2022 by Zonediver Quote Link to comment
Nir Manor Posted September 26, 2022 Author Share Posted September 26, 2022 it didn't work. i tried securing the plex share and a regular share, non of them worked Quote Link to comment
Nir Manor Posted September 29, 2022 Author Share Posted September 29, 2022 is any one have a solution? Quote Link to comment
Hoopster Posted September 29, 2022 Share Posted September 29, 2022 47 minutes ago, Nir Manor said: is any one have a solution? What are the permissions on your Plex folder? I can access the Plex GUI no problem (192.168.3.110:32400) and it is on a VLAN separate from the subnet for unRAID. Here are the permissions I have on the Plex folder in appdata: Quote Link to comment
Nir Manor Posted September 30, 2022 Author Share Posted September 30, 2022 this is what i got. you have any idea why is it different? Quote Link to comment
Nir Manor Posted September 30, 2022 Author Share Posted September 30, 2022 it is really wired, because when i asked my family, it turned out that it has stop working couple of days before i upgraded the os. and i didnt change any setting in a while. Quote Link to comment
Ziryab Posted September 30, 2022 Share Posted September 30, 2022 Hello there, I'm facing the same issue as the OP is facing after updating unraid to 6.11. A solution will be much appreciated. Regards, Quote Link to comment
Nir Manor Posted September 30, 2022 Author Share Posted September 30, 2022 glad to know i am not the only one with this wired problem Quote Link to comment
Nir Manor Posted October 1, 2022 Author Share Posted October 1, 2022 just want to update that i tried downgrading to version : 6.10.3 and it is still not working. in addition i spoke to the unraid support and they said that because its a third party app they cant help us. if anyone is having a solution please let us now. Quote Link to comment
Ziryab Posted October 1, 2022 Share Posted October 1, 2022 I restored the appdata using CA Backup plugin and everything is working fine currently. I guess some files got corrupted during the update from 6.10.x to 6.11. I'm not sure how to fix the issue if I didn't have a backup. Quote Link to comment
Nir Manor Posted October 2, 2022 Author Share Posted October 2, 2022 can you please tell me how you did this? i have a backup of the os on a usb drive from couple of weeks ago, is it helpful? Quote Link to comment
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