Plex Not finding my media folder with shares?

[PCGuy2006]

Hi all,

Pretty new to Unraid, Docker etc, however have been using Plex on Windows for a year or so before seeing the light and moving to Unraid.

The issue is that somewhere along the line my Plex docker went wrong and now won't see my shares. I have managed to delete the old folder and get Plex starting and access the UI, but it refuses to see the media that is on my server (Although Emby does)?

I have also been able to set up Emby and that sees my shares but not Plex?

I have attached my file for anyone kind enough to help me out.

Really been pulling my hair out on this.

Also seem to have several folders in appdata that are no longer needed (As I deleted the apps) and can't delete them?
I tried using Krusader and the CA app clean up, but It's still not finding them?

Thanks for reading,

Steve

pcs-diagnostics-20221001-1109.zip

Edited October 1, 2022 by PCGuy2006

[JonathanM]

What path mappings do you have in the plex container? Docker containers can only access the files on the host that you give them paths to, and they see the files in the container path. So if you have a media share on unraid, it would be /mnt/user/media on the host side of the path mapping, and you could set the container side to be /media. Then in the plex container all the files in /mnt/user/media would show up under /media.

[PCGuy2006]

Hi, Yes they are all correct. Its really strange as if i copy and paste the path to the media shares, Plex sees the media folder but nothing inside it?

[JonathanM]

12 hours ago, PCGuy2006 said:

if i copy and paste the path to the media shares, Plex sees the media folder but nothing inside it?

post the plex docker run command and the path you are pasting.

[bombz]

On 10/1/2022 at 11:28 AM, JonathanM said:

What path mappings do you have in the plex container? Docker containers can only access the files on the host that you give them paths to, and they see the files in the container path. So if you have a media share on unraid, it would be /mnt/user/media on the host side of the path mapping, and you could set the container side to be /media. Then in the plex container all the files in /mnt/user/media would show up under /media.

Hello,

 

I am having the same concern, the plex docker app does not see the media folder when set
/mnt/user/MEDIA/

When I load the docker and try to add a library, the dir is / 
which shows subfolders 

 

Here is the docker setup

 

any ideas why plex is not seeing /mnt/user/MEDIA/ ?

[bombz]

here is the docker run

 

docker run
  -d
  --name='Plex-Media-Server'
  --net='eth1'
  -e TZ="America/New_York"
  -e HOST_OS="Unraid"
  -e HOST_HOSTNAME="UnRAID"
  -e HOST_CONTAINERNAME="Plex-Media-Server"
  -e 'PLEX_CLAIM'='REDACTED
  -e 'PLEX_UID'='99'
  -e 'PLEX_GID'='100'
  -e 'VERSION'='latest'
  -e 'NVIDIA_DRIVER_CAPABILITIES'='all'
  -e 'NVIDIA_VISABLE_DEVICES'='GPU-867b6976-8663-b63c-234e-59c42267ad88'
  -l net.unraid.docker.managed=dockerman
  -l net.unraid.docker.webui='http://[IP]:[PORT:32400]/web'
  -l net.unraid.docker.icon='https://raw.githubusercontent.com/plexinc/pms-docker/master/img/plex-server.png'
  -v '/transcode':'/transcode':'rw'
  -v '/mnt/user/MEDIA/':'/data':'rw'
  -v '/mnt/user/CACHE_PLEX/appdata/Plex-Media-Server':'/config':'rw'
  --runtime=nvidia 'plexinc/pms-docker'

d871c406e392525671583e21c5500f68f840b7da59a18870b9984219d2fbe9b8

The command finished successfully!

 

[bombz]

so i had to drop the DIR back to /mnt for plex to see the share ?

I don't get why I can't point to the actual share I want plex to use, and have to go trough 2 subfolders for the docker to see it?

 

Previously host path was 

/mnt/user/media

 

Now set to

/mnt/

 

Which allows plex docker to see it, so strange 

 

I will see what other concern I run into, took hours to figure this one out :-(