Occasional crashing, can anyone interpret log?

[bigbangus]

This happened a lot in April, June this year. It has stopped since then until last night. Luckily I log my unraid box to my pfsense box syslog-ng so I have something to share.

 

Can anyone interpret the log + diagnostics? I updated 6.10->6.11.1 this morning, so the diagnostics may not be 100% accurate.

pfSense_Unraid_2022-10-11_Crash.txt unraidnas-diagnostics-20221012-0528.zip

[JorgeB]

Problem appears to start with a USB controller issue:

 

Oct 11 22:40:33 unraid kernel: xhci_hcd 0000:02:00.0: WARN Set TR Deq Ptr cmd failed due to incorrect slot or ep state.
Oct 11 22:40:33 unraid kernel: xhci_hcd 0000:02:00.0: WARN Successful completion on short TX
Oct 11 22:40:33 unraid kernel: xhci_hcd 0000:02:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 1
Oct 11 22:40:33 unraid kernel: xhci_hcd 0000:02:00.0: Looking for event-dma 0000000106065080 trb-start 0000000106065090 trb-end 0000000106065090 seg-start 0000000106065000 seg-end 0000000106065ff0

 

This controller:

02:00.0 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] 500 Series Chipset USB 3.1 XHCI Controller [1022:43ee]
    Subsystem: ASMedia Technology Inc. ASM1042A USB 3.0 Host Controller [1b21:1142]
    Kernel driver in use: xhci_hcd

 

[bigbangus]

So I thought the same because the crash log from June was similar and had the 02:00.0 USB controller. At the time, I unplugged the USB cable from the CyberPower UPS and it seemed to keep the server alive for several months but maybe that's not it. Starting to wonder if it's the Google Coral paired with the frigate-nvidia docker that's causing server crashes.

 

[bigbangus]

Crashed again. Not sure what to do anymore but remove my google coral for a month and see if it stabilizes? Or maybe try to relocate my Google Coral to another usb hub?

 

See crash log (captured on remote pfSense syslog-ng server) and latest diagnostics below.

 

Nov  4 07:07:59 unraid kernel: xhci_hcd 0000:02:00.0: WARN Set TR Deq Ptr cmd failed due to incorrect slot or ep state.
Nov  4 07:07:59 unraid kernel: xhci_hcd 0000:02:00.0: WARN Successful completion on short TX
Nov  4 07:07:59 unraid kernel: xhci_hcd 0000:02:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 1

 

 

unraidnas-diagnostics-20221104-0736.zip unraidnas_pfSense_syslog-ng_crash_2022-11-04_070800.log

[JorgeB]

18 minutes ago, bigbangus said:

Or maybe try to relocate my Google Coral to another usb hub?

Worth trying.

[Simon82]

Hi Did you solve this problem I think I maybe having the same problem. Finally had a log report the same error. All my problems started when trying frigate/coral/hardware decoding

[phithor]

Hi, yes same issue here. I connected a screen and it showed the attached.

 

have you found a way to fix this?

[ChatNoir]

1 hour ago, phithor said:

Hi, yes same issue here.

If "the same" is crashing, it's uncertain that it is the same root cause as the OP.

Your screenshot do not show the same messages.

 

You should create a new post and attach your diagnostics.

Probably also set up a syslog server and post the output file after a crash.