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Help - Upgraded to 6.11.1 from 6.10.3 and now the server keeping shutting down

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Hi all,

 

Unsure what is going on, but I upgraded to 6.11.1 from 6.10.3 and now the server keeping physically turning OFF. I have to go downstairs and turn it back ON to get it going again, only for this to be repeat this ~15mins later.

alexandria-diagnostics-20221016-1524.zip

Diagnostics attached for convenience. Any help would be greatly appreciated! :')

Solved by itimpi

  • Community Expert
  • Solution

You seem to have the NerdPack plugin installed which is incompatible with 6.11.x series? 

 

Have you tried booting in Safe Mode (which disables loading plugins) to see if you get the same symptoms?   If Safe Mode works then you know a plugin is causing your issue.

  • Author

I have since uninstalled NerdPack, however, I've not tried booting into Safe Mode before. I am doing that now, more updates to follow, thanks for the direction!

  • Author

Can confirm that booting in Safe Mode has stopped the server from the ~15min-shutdown loop. Going to investigate turning OFF and ON each plugin until I get to the bottom of which one has been causing the issue.

  • Author

@itimpi Thank you. I've removed NerdTools, CA AppData Cleanup and Dynamix S3 Sleep, and the server has not been shutting down so far. Thanks for the insight, I guess I will be more mindful on installing plugins moving forward!

  • Community Expert
4 hours ago, StarrLizzard said:

@itimpi Thank you. I've removed NerdTools, CA AppData Cleanup and Dynamix S3 Sleep, and the server has not been shutting down so far. Thanks for the insight, I guess I will be more mindful on installing plugins moving forward!

Any time you get unexpected symptoms after an upgrade it is always worth checking whether Safe Mode works.   Plugins can install components that over-ride the ones supplied as standard with Unraid thus causing problems.   If a plugin is actively being maintained then this is normally quickly rectified for a new release, but some of the older ones may not get such attention in a timely manner.

  • Author
2 hours ago, itimpi said:

Any time you get unexpected symptoms after an upgrade it is always worth checking whether Safe Mode works.   Plugins can install components that over-ride the ones supplied as standard with Unraid thus causing problems.   If a plugin is actively being maintained then this is normally quickly rectified for a new release, but some of the older ones may not get such attention in a timely manner.

 

Thanks for the insight, I shall keep this in mind for any future upgrades or even unforeseen hiccups if ever :)

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