newuser Posted November 9, 2022 Share Posted November 9, 2022 Hello, I just purchased a license for the basic version 6 atached devices. I have a server with 6 HDDs. After installing UNRAID, I get the error: Atached devices 9 ! But I have 6 HDDS.... do RAM or Network card count? Anyways, I paid for upgrading to Plus version, and after the transaction was made I got another error: "Unable to purchase key for this GUID" So I paid twice and I can't activate. What sort of business is this? Quote Link to comment
ChatNoir Posted November 9, 2022 Share Posted November 9, 2022 5 minutes ago, newuser said: Anyways, I paid for upgrading to Plus version, and after the transaction was made I got another error: "Unable to purchase key for this GUID" You should contact support for license issues, I'm sure they can fix you up. Quote Link to comment
SpencerJ Posted November 9, 2022 Share Posted November 9, 2022 53 minutes ago, newuser said: Hello, I just purchased a license for the basic version 6 atached devices. I have a server with 6 HDDs. After installing UNRAID, I get the error: Atached devices 9 ! But I have 6 HDDS.... do RAM or Network card count? Anyways, I paid for upgrading to Plus version, and after the transaction was made I got another error: "Unable to purchase key for this GUID" So I paid twice and I can't activate. What sort of business is this? For privacy reasons, please contact support for licensing assistance. Quote Link to comment
newuser Posted November 9, 2022 Author Share Posted November 9, 2022 It worked in the end. Contact support was helpful! Thank you very much. Played around with it for a hour then reverted back to TrueNAS. Quote Link to comment
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