Paid for license but code provided doesn't work!


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Hello,

I just purchased a license for the basic version 6 atached devices.

I have a server with 6 HDDs.

After installing UNRAID, I get the error:  Atached devices 9 !

But I have 6 HDDS.... do RAM or Network card count?

Anyways, I paid for upgrading to Plus version, and after the transaction was made I got another error:

"Unable to purchase key for this GUID"

So I paid twice and I can't activate. What sort of business is this?

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53 minutes ago, newuser said:

Hello,

I just purchased a license for the basic version 6 atached devices.

I have a server with 6 HDDs.

After installing UNRAID, I get the error:  Atached devices 9 !

But I have 6 HDDS.... do RAM or Network card count?

Anyways, I paid for upgrading to Plus version, and after the transaction was made I got another error:

"Unable to purchase key for this GUID"

So I paid twice and I can't activate. What sort of business is this?

 

For privacy reasons, please contact support for licensing assistance.

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