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unraid os 6.11.1 BCM 57810S NICS - unable to work properly

Featured Replies

Hello man

When I use the bcm 57810s 10G network card, I encounter a problem that I cannot solve by myself. The web interface cannot see the network interface, and the system log reports the following error:

image.thumb.png.1b7d350094cf1eac7f46ee1ca7971413.png

 

image.png.1428205b7448af8ae22a75c112653f3b.png

 

I can't figure out what is causing this problem, I need some help

Thanks a lot

 

tower-diagnostics-20221125-0130.zip

Solved by JorgeB

  • Community Expert
  • Solution

Look for a firmware update for the NICs.

  • Author
1 hour ago, JorgeB said:

Look for a firmware update for the NICs.

There is an official rpm package, how can I install it?

  • Community Expert

Not familiar, might be easier to update using a Windows desktop, if you have one available.

  • Author
12 minutes ago, JorgeB said:

Not familiar, might be easier to update using a Windows desktop, if you have one available.

If it is updated in windows, it can only be used in the windows environment?

  • Author
15 minutes ago, JorgeB said:

Not familiar, might be easier to update using a Windows desktop, if you have one available.

 

Will the subsequent version of unraid support this network card natively?

  • Community Expert
7 minutes ago, Fan said:

If it is updated in windows, it can only be used in the windows environment?

If you do a firmware update then it is still in place if you later put it back in the Unraid system.

  • Author
10 minutes ago, itimpi said:

If you do a firmware update then it is still in place if you later put it back in the Unraid system.

Thanks a lot, I'll try it

  • Author
1 hour ago, itimpi said:

If you do a firmware update then it is still in place if you later put it back in the Unraid system.

 

I have upgraded to the latest version of firmware in linux

1.  but syslog still has the same error

2. the network interface can be seen on the web UI

3. the ethtool command can also see the correct information

What is the reason for the log error, can solve it?

 

image.thumb.png.c9e207223891d3f2d85e62de8cf8e199.png

 

image.png.baa17ea52623188438226e076eb38da5.png

 

image.png.d8282e6dce9738d75a84e6d901c77c45.png

 

  • Community Expert
11 hours ago, Fan said:

The web interface cannot see the network interface,

 

1 hour ago, Fan said:

the network interface can be seen on the web UI

If you can now see the NICs in the GUI and they work you can ignore the error.

  • Author
1 hour ago, JorgeB said:

 

If you can now see the NICs in the GUI and they work you can ignore the error.

Thank you for your reply and help

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