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Server continues to be powered but Unraid crash

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Hello to all. I have a problem with my Unraid server. This one is down and unfortunately I have no access to my dockers (Plex). I have another problem, unfortunately I'm 1000km away from the server and I can't do anything physically on it. I managed to download a diagnostic just before it crashed, I hope it will be useful for you. Thanks to all for your help

icloud-diagnostics-20221130-1138.zip

Edited by Azerty

  • Azerty changed the title to Server continues to be powered but Unraid crash
  • Author
11 hours ago, Azerty said:

Hello to all. I have a problem with my Unraid server. This one is down and unfortunately I have no access to my dockers (Plex). I have another problem, unfortunately I'm 1000km away from the server and I can't do anything physically on it. I managed to download a diagnostic just before it crashed, I hope it will be useful for you. Thanks to all for your help

icloud-diagnostics-20221130-1138.zip 102.43 kB · 3 downloads

 

  • Author

Thank you for taking the time to look at my file. I enabled the syslog option like you told me and my server crashed again so I have the new diag file here.

 

Thanks again for the time taken 

icloud-diagnostics-20221202-1434.zip

  • Community Expert

The permanent syslog doesn't come with the diags, you need to get the file from wherever you set it to save to.

  • Author

Sorry I didn't understand I had the wrong file. But here it is, I hope it will be useful for you. 

syslog

  • Community Expert

Unfortunately there's nothing relevant logged, this usually suggests a hardware problem, I also see that disk3 appears to be failing, you can confirm by running an extended SMART test, but that should not make the server crash.

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