No GUI access - Nginx 404 error and no response from 123server.unraid.net

[dopeytree]

Hi is there an issue with the unraid TLS certificates?

 

I'm getting no GUI access - Nginx 404 error if I access the local 192.168 ip and no response from the  123exampleserver.unraid.net

 

All dockers that are online are up and running fine. Can access Heimdall, plex, all the rrr's etc.

 

Shutdown via pressing server power button. 

 

Not sure of the exact cause.

 

Will try removing the ultra secure TLS setting. 

 

Diagnostics attached.

 

Thanks in advance for help.

moulin-rouge-diagnostics-20221205-2328.zip

Edited December 5, 2022 by dopeytree

[balog]

Same issue here. Can access via the other local urls, servername.local, ip, but not the unraid.net address

[dopeytree]

Anyone know which file it is to change on the USB stick to allow local access instead of only the unraid.net address?

[dopeytree]

Its the ident file under config. Mine was set to SSL='auto' so should have been ok.

 

I have deleted the SSL folder so hopefully that might force it to get new SSl certs.

The only thin a bit odd I noticed is there was an old SSL certificate in the name of 'tower' which isn't my server.

 

Now able to login.

[dopeytree]

The problem looks to be on unraid.net's side.

[Tydell]

alternatively, you can just delete the ssl certs from the flash drive (/boot/config/ssl/certs)...i did that and was able to get back in.  Not sure which is the preferred method, but just throwing it out there.

[douglasak]

SSH into the server and type use_ssl no and then you can access the server with an ip address (and port) unencrypted.

 

https://wiki.unraid.net/Manual/Security#Https_with_Myunraid.net_certificate_-_with_fallback_URL_if_DNS_is_unavailable  

[dopeytree]

So after you delete you SSl certs. 

Unraid seems to turn SSL off. 

So you need to head back to 'Management Access' under settings. 

Then turn SSL back on. I use 'YES' rather than 'STRICT' to avoid this issue happening again.

Then down a bit more click 'provision' and it will create the new SSL Certs.

[Tydell]

1 hour ago, dopeytree said:

So after you delete you SSl certs. 

Unraid seems to turn SSL off. 

So you need to head back to 'Management Access' under settings. 

Then turn SSL back on. I use 'YES' rather than 'STRICT' to avoid this issue happening again.

Then down a bit more click 'provision' and it will create the new SSL Certs.

I don't know about anyone else, but after deleting my certs yesterday, turning SSL back on, and re-provisioning certs, I still can only get in via http, not https.

[dopeytree]

Did you click provision to create new certs?

 

Settings --> Management Access --> Provision

 

Also make sure you SSL is set to 'Yes'

 

Mine defaulted to 'No' so was only doing http.

 

No idea why all this happened.

Edited December 6, 2022 by dopeytree

[Tydell]

Yep, I sure did.  Certs reprovisioned successfully and ssl is set to yes.  Still can only get in via http

[dopeytree]

That's weird! but atleast you are into the system.

 

Only other thing I can think of would be to remove web browser cache. Or try on another web browser?

 

Also check the ident file on the usb stick in config folder to see if it is saving the SSL setting as yes?

Edited December 6, 2022 by dopeytree

[ljm42]

Sorry folks we did have some DNS issues last night, we are working to prevent that from happening again.

 

4 hours ago, Tydell said:

ep, I sure did.  Certs reprovisioned successfully and ssl is set to yes.  Still can only get in via http

 

Your browser gets confused when SSL is enabled/disabled and there are multiple tabs open, so please close all browser windows/tabs pointing at your server.  Not enough? completely restart your browser

 

If you continue to have issues, please post your diagnostics.zip file (from Tools -> Diagnostics) and provide the full url that works along with one that doesn't.