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Server randomly crashing

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I recently built a tower for my Unraid server(end of Oct) and it has been randomly "shutting down". It will be running fine and then I will notice everything is down. Its happened a few times its not consistent sometimes it runs for days or weeks without issue. When it does crash I can't reach the server but the tower is still on and running (lights fans etc still going). I run Unraid headless so nothing I can really do except reboot. Reboot and start the array without issue.

I started capturing logs but I did not see anything in them that made me think something was wrong. There are large gaps in my logs that I assume is normal because it happens when the server is running normally as well.

One time when I was rebooting and trying to figure out what was wrong I got an hardware error. I am not sure if this is the root cause or if it happens every time. Unsure how I would capture these hardware logs if im not literally looking at the screen.

mcelog --cpu core_i5 --ascii --file /mnt/user/data/mce.txt
Hardware event. This is not a software error.
CPU 0 BANK 0 TSC 9d6db98fb
MCG status:
MCi status:
Machine check not valid
Corrected error
MCA: No Error
STATUS 0 MCGSTATUS 0
(Fields were incomplete)
o

which was from

mce: [Hardware Error]: CPU O: Machine Check Exception: 5 Bank 6: f200000000900402
mce: [Hardware Error]: RIP !INEXACT! 10: <ffffffff810b5c67> {do_raw_spin_lock+0xb/0x1a}
mce: [Hardware Error]: TSC 9d6db98fbo
mce: [Hardware Error]: PROCESSOR O:a0671 TIME 1671733698 SOCKET O APIC O microcode 54

attached is the syslogs as well for example the server was up at 12/22 9am but then was found off at 9:50ish and i restarted things. there are no logs during this time.

 

Any suggested next steps or ideas are welcome.

syslog-192.168.1.77(12-22).log

  • Community Expert

No known hardware issues, start by running memtest.

  • Author

memtest ran over night. Stilling running. will try to keep it running until later today

 

20221229_083344.jpg

Edited by cmalec

  • Author

made another 4th pass still no errors. exited and booted back up Unraid.

  • 2 weeks later...
  • Author

I have seen no 'hard' crashes since running the memtest. However I have noticed my uptime get reset when it should not. I have not restarted my server since the memtest so I should be at almost 14days however it says only 2days. Not sure why or how that happen. I do have my array set to auto-start but I did not reset it so unsure how it may have crashed and restarted itself. It maybe an entirely unrelated error/glitch but attaching logs from the last 3days anyway.

 

So no answers but kind of no issues right now. Posting so if anyone finds this they don't think I fixed it and never posted the solution. 

scratch_12.txt

  • Community Expert

Only abnormal thing I can see in that log are the read errors on disk4.

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