Another stick bites the dust, not sure why as these are practically unused sticks...

New stick installed, no license key obviously, the very convenient 1 year block on requesting a new license is very helpful.

I requested it via e-mail but who knows how long that is going to take.

I click free trial but there is no procedure to get he trial license, only how to install a stick... yes thank you, already done that.

I'm assuming this should be available on the machine itself but it does not have internet because the firewall is a VM on the same machine...

Either way I only get "fix error" that just opens the messages with the options "purchase key" and "redeem activation code".

 

So... now what?

Starting a Trial is also not a solution as the configuration backup refers to an activated license so trial is invalid...

 

I would like to use my purchased product please???!!!

You should contact support.

1 minute ago, JorgeB said:

You should contact support.

Yes, helpful, thank you... like I already mentioned that I already requested it.

There seems to a flaw in the documentation saying you need to request a trial but that's not possible when you have a backup of your configuration.

The trial is to be able to see and send the new GUID to support, you cannot use a trial with an existing config.

7 minutes ago, JorgeB said:

The trial is to be able to see and send the new GUID to support, you cannot use a trial with an existing config.

You shoud be able to start a trial on an unknown usb stick to get started with your backup config.

Now you are just hijacking peoples systems who are already getting a headache of a non-working server.

 

EDIT: for like a (few) day(s) or something, linked to an account so you can track abuse

 

Edited December 30, 20223 yr by WEHA

Eliminate writes to the USB limit that to mostly reads. Not 100% sure how exactly with unRAID.

 

Remove the plastic around the USB stick and mount it inside the machine, in a way that facilitates airflow around the USB Stick and it's components.

 

Put some hot glue or capton tape or high quality industrial adhesive tape, to avoid something getting loose and loose electrical connections.

 

If it fails again, obviously they were made to fail. Hit them hard with right to repair action the USB manufacturers/brand. Meanwhile the possibility is to update the USB flash controller firmware.

 

It happens when a stick is powred On for long periods, it drops out of the system. I believe the correct fix for this is to get the right MPTool and firmware and update and "remanufacture" the USB flash drive (there is format process involved with badsector avoidance logic).