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Dashboard & Main tabs not showing any data

Featured Replies

Where's the fix on this? This continously happens. I'm on 6.12.13 and this has happened to me a couple times over the past year and there's NOTHING to do to fix it but a reboot, and that is NOT acceptable.

  • 3 weeks later...

Hi, I am having the same issue. No matter if I connect to my host via reverse-proxied HTTPS frontend or direct http://IP:80 nothing loads.

Attached my view..

Also, console and logs windows don't load. They just vanish by their own after not loading for 15-30 seconds

image.png

image.png

 

 

 

I actually tracked the steps I am taking and what is happening on my reverse-proxy (Traefik) logs

------------------------------------------------- I start loading the logs pop-up window
10.100.80.10 - - [26/Mar/2025:20:51:48 +0000] "GET /webGui/include/OpenTerminal.php?tag=syslog&name=syslog&more= HTTP/2.0" 200 0 "-" "-" 74467 "srv-unraid@file" "http://mydomain.com" 33ms
10.100.80.10 - - [26/Mar/2025:20:51:49 +0000] "GET /webterminal/syslog/ HTTP/2.0" 200 194115 "-" "-" 74468 "srv-unraid@file" "http://mydomain.com" 1ms
10.100.80.10 - - [26/Mar/2025:20:51:49 +0000] "GET /webterminal/syslog/token HTTP/2.0" 200 13 "-" "-" 74469 "srv-unraid@file" "http://mydomain.com" 4ms
------------------------------------------------- Still loading, seems to be frozen at this point
10.100.80.10 - - [26/Mar/2025:20:52:26 +0000] "GET /sub/session,var,notify HTTP/1.1" 507 0 "-" "-" 74470 "srv-unraid@file" "http://mydomain.com" 5ms
10.100.80.10 - - [26/Mar/2025:20:52:26 +0000] "GET /sub/vm_usage HTTP/1.1" 507 0 "-" "-" 74472 "srv-unraid@file" "http://mydomain.com" 2ms
------------------------------------------------- logs pop-up window finally loads. The latencies you see at the end of the line are definitely misleading, because the whole thing takes around 10-15 seconds
------------------------------------------------- I start loading the "Dashboard" tab
10.100.80.10 - - [26/Mar/2025:20:52:26 +0000] "GET /webterminal/syslog/ws HTTP/1.1" 0 0 "-" "-" 74471 "srv-unraid@file" "http://mydomain.com" 14141ms
10.100.80.10 - - [26/Mar/2025:20:52:42 +0000] "GET /webGui/javascript/translate.en_US.js?v=1700089733 HTTP/2.0" 499 21 "-" "-" 74474 "srv-unraid@file" "http://mydomain.com" 7ms
10.100.80.10 - - [26/Mar/2025:20:52:42 +0000] "GET /Dashboard HTTP/2.0" 200 194825 "-" "-" 74473 "srv-unraid@file" "http://mydomain.com" 312ms
10.100.80.10 - - [26/Mar/2025:20:52:42 +0000] "POST /webGui/include/Notify.php HTTP/2.0" 200 0 "-" "-" 74475 "srv-unraid@file" "http://mydomain.com" 13ms
10.100.80.10 - - [26/Mar/2025:20:52:42 +0000] "POST /webGui/include/Report.php HTTP/2.0" 200 0 "-" "-" 74476 "srv-unraid@file" "http://mydomain.com" 3ms
10.100.80.10 - - [26/Mar/2025:20:52:42 +0000] "POST /webGui/include/InitCharts.php HTTP/2.0" 200 1192 "-" "-" 74479 "srv-unraid@file" "http://mydomain.com" 8ms
10.100.80.10 - - [26/Mar/2025:20:52:42 +0000] "POST /plugins/dynamix.gui.search/include/exec.php HTTP/2.0" 200 34244 "-" "-" 74477 "srv-unraid@file" "http://mydomain.com" 10ms
10.100.80.10 - - [26/Mar/2025:20:52:42 +0000] "POST /plugins/community.applications/scripts/notices.php HTTP/2.0" 502 11 "-" "-" 74478 "srv-unraid@file" "http://mydomain.com" 37ms
10.100.80.10 - - [26/Mar/2025:20:52:42 +0000] "POST /webGui/include/DashboardApps.php HTTP/2.0" 502 11 "-" "-" 74480 "srv-unraid@file" "http://mydomain.com" 29ms
10.100.80.10 - - [26/Mar/2025:20:52:42 +0000] "GET /sub/cpuload,update1,update2,update3 HTTP/1.1" 507 0 "-" "-" 74481 "srv-unraid@file" "http://mydomain.com" 29ms
10.100.80.10 - - [26/Mar/2025:20:52:42 +0000] "GET /sub/vm_dashusage HTTP/1.1" 507 0 "-" "-" 74482 "srv-unraid@file" "http://mydomain.com" 29ms
10.100.80.10 - - [26/Mar/2025:20:52:48 +0000] "POST /webGui/include/Report.php HTTP/2.0" 200 1 "-" "-" 74483 "srv-unraid@file" "http://mydomain.com" 9ms
------------------------------------------------- No metrics load. I switch to another tab in my browser multiple times and come back
10.100.80.10 - - [26/Mar/2025:20:52:42 +0000] "GET /sub/cpuload,update1,update2,update3 HTTP/1.1" 507 0 "-" "-" 74481 "srv-unraid@file" "http://mydomain.com" 29ms
10.100.80.10 - - [26/Mar/2025:20:52:42 +0000] "GET /sub/vm_dashusage HTTP/1.1" 507 0 "-" "-" 74482 "srv-unraid@file" "http://mydomain.com" 29ms
10.100.80.10 - - [26/Mar/2025:20:52:48 +0000] "POST /webGui/include/Report.php HTTP/2.0" 200 1 "-" "-" 74483 "srv-unraid@file" "http://mydomain.com" 9ms
10.100.80.10 - - [26/Mar/2025:20:53:26 +0000] "GET /sub/session,var,notify HTTP/1.1" 507 0 "-" "-" 74484 "srv-unraid@file" "http://mydomain.com" 16ms
10.100.80.10 - - [26/Mar/2025:20:53:26 +0000] "GET /sub/cpuload,update1,update2,update3 HTTP/1.1" 507 0 "-" "-" 74485 "srv-unraid@file" "http://mydomain.com" 24ms
10.100.80.10 - - [26/Mar/2025:20:53:26 +0000] "GET /sub/vm_dashusage HTTP/1.1" 507 0 "-" "-" 74486 "srv-unraid@file" "http://mydomain.com" 22ms
10.100.80.10 - - [26/Mar/2025:20:54:26 +0000] "GET /sub/session,var,notify HTTP/1.1" 507 0 "-" "-" 74487 "srv-unraid@file" "http://mydomain.com" 16ms
10.100.80.10 - - [26/Mar/2025:20:54:26 +0000] "GET /sub/cpuload,update1,update2,update3 HTTP/1.1" 507 0 "-" "-" 74488 "srv-unraid@file" "http://mydomain.com" 18ms
10.100.80.10 - - [26/Mar/2025:20:54:26 +0000] "GET /sub/vm_dashusage HTTP/1.1" 507 0 "-" "-" 74489 "srv-unraid@file" "http://mydomain.com" 19ms
10.100.80.10 - - [26/Mar/2025:20:55:27 +0000] "GET /sub/session,var,notify HTTP/1.1" 507 0 "-" "-" 74490 "srv-unraid@file" "http://mydomain.com" 16ms
10.100.80.10 - - [26/Mar/2025:20:55:27 +0000] "GET /sub/cpuload,update1,update2,update3 HTTP/1.1" 507 0 "-" "-" 74491 "srv-unraid@file" "http://mydomain.com" 24ms
10.100.80.10 - - [26/Mar/2025:20:55:27 +0000] "GET /sub/vm_dashusage HTTP/1.1" 507 0 "-" "-" 74492 "srv-unraid@file" "http://mydomain.com" 27ms
10.100.80.10 - - [26/Mar/2025:20:56:27 +0000] "GET /sub/cpuload,update1,update2,update3 HTTP/1.1" 507 0 "-" "-" 74493 "srv-unraid@file" "http://mydomain.com" 3ms
10.100.80.10 - - [26/Mar/2025:20:56:27 +0000] "GET /sub/vm_dashusage HTTP/1.1" 507 0 "-" "-" 74494 "srv-unraid@file" "http://mydomain.com" 20ms
10.100.80.10 - - [26/Mar/2025:20:57:27 +0000] "GET /sub/session,var,notify HTTP/1.1" 507 0 "-" "-" 74495 "srv-unraid@file" "http://mydomain.com" 16ms
10.100.80.10 - - [26/Mar/2025:20:57:27 +0000] "GET /sub/cpuload,update1,update2,update3 HTTP/1.1" 507 0 "-" "-" 74496 "srv-unraid@file" "http://mydomain.com" 20ms
------------------------------------------------- Still, no metrics load

 

Well 507 is no storage left.. Thing is, I have a 64gb USB drive for the Unraid system and I have been running my system since 6 months now..

 

Edited by WaffleDestroyer

  • 1 month later...

Any chance you found a permanent solution for this?  My setup just started showing this issue.   Even the update plugin windows are blank.  No changes to hardware or anything.  I first noticed the issue on 7.1.2 so I downgraded to 7.0.1.  No change.  Different browsers / InPrivate modes did nothing.  Everything seems to work in Safe Mode with Gui.  Any chance this is the result of a plugin?

 

image.thumb.png.55225141d05d4966049a5babf034750a.png

  • Community Expert
17 hours ago, Prospero423 said:

Everything seems to work in Safe Mode with Gui.  Any chance this is the result of a plugin?

Seems likely.

 

Attach Diagnostics ZIP to your NEXT post in this thread.

  • Community Expert
19 hours ago, Prospero423 said:

Everything seems to work in Safe Mode with Gui.  Any chance this is the result of a plugin?

This is most likely as the whole point of Safe Mode is that it disables all plugins loading. It is then a trial-and-error exercise to work out which one 

Attached is my diagnostic zip.  I'll work through uninstalling individual plugins.  Is there an easy way to backup / restore each of the plugins' settings?  

wopr-diagnostics-20250519-1155.zip

On 3/26/2025 at 4:42 PM, WaffleDestroyer said:

Well 507 is no storage left.. Thing is, I have a 64gb USB drive for the Unraid system and I have been running my system since 6 months now..

 

507 in this situation is being returned from nginx when trying to publish a message to a websocket (out of shared memory).

 

Update to 7.1.2, as this should be fixed.   If it continues, then create a new thread in Bug Reports and include your diagnostics

3 hours ago, Prospero423 said:

Is there an easy way to backup / restore each of the plugins' settings? 

Make a backup of the applicable folder from /config/plugins/pluginName on the flash drive.

 

Regarding your screenshot.  Is that update plugin popup from installing the update from the Apps Tab or from the Plugins Tab?

19 hours ago, Squid said:

Regarding your screenshot.  Is that update plugin popup from installing the update from the Apps Tab or from the Plugins Tab?

I have the issue in both situations, updating an existing plugin from the plugins tab and from installing a new plugin from the apps tab. I think that particular screen shot is from the plugins tab if I remember correctly.

  • 3 months later...

I'm on version 7.1.4 and observing the same issue, dashboard tab is always open and after few days it stops showing values and even clock disappear.


Only fix i have is to restart the server which is very annoying

  • Community Expert
13 minutes ago, malghana said:

Only fix i have is to restart the server which is very annoying

Try 7.2.0-beta.2, it appears to be resolved there, at least, no reports so far of that issue AFAIK.

On 3/26/2025 at 11:42 PM, WaffleDestroyer said:

Hi, I am having the same issue. No matter if I connect to my host via reverse-proxied HTTPS frontend or direct http://IP:80 nothing loads.

Attached my view..

Also, console and logs windows don't load. They just vanish by their own after not loading for 15-30 seconds

image.png

 

 

 

 

Any idea when is it coming out of beta? My issue is basically like this image, dashboard showing no values until full reboot.

I hope that's fixed in the new version.

Thanks for the update but I don't wish to use the beta as this is my main server.

  • Community Expert
47 minutes ago, malghana said:

Any idea when is it coming out of beta?

It should be soon, I think, like 2 or 3 weeks, unless LT finds some big issue.

  • 7 months later...

Still happening to me in latest beta have to ssh and reboot to get my dashboard back.

Checked all plugins etc and it only starts happenning after the server has been up a couple of days.

  • Community Expert
3 hours ago, niteman1969 said:

Still happening to me

Attach Diagnostics ZIP to your NEXT post in this thread.

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