January 22, 20233 yr Dear forum. Earlier his week i had to soft power down the server by hardware button (single press let the system do the shutdwn) next day with booting up i got the error: Disconected from unraid api when i was veryfying boot and services start. I have tried reloading the api via terminal on ssh (commands accepted and reporting back) no result. usesed tailing syslog command to verify: Jan 22 12:29:33 Tower unraid-api[12353]: 👋 Farewell. UNRAID API shutting down! Jan 22 12:29:35 Tower unraid-api[26183]: ✔️ UNRAID API started successfully! i ask the it to report via ssh: <-----UNRAID-API-REPORT-----> SERVER_NAME: Tower ENVIRONMENT: production UNRAID_VERSION: 6.11.5 UNRAID_API_VERSION: 2.54.0 UNRAID_API_STATUS: running API_KEY: valid MY_SERVERS: authenticated MY_SERVERS_USERNAME: pim.brouwer CLOUD: STATUS: [ok] IP: [xx.xx.xx.xxx] Yes i chanded it to xx RELAY: STATUS: [connected] MINI-GRAPH: STATUS: [connected] SERVERS: ONLINE: Tower[owner="pim.brouwer"] OFFLINE: ALLOWED_ORIGINS: http://localhost, http://IPV4ADDRESS, https://IPV4ADDRESS, http://tower, https://tower, http://tower.local, https://tower.local, https://IPV4ADDRESS.HASH.myunraid.net NCHAN_MODE: nchan </----UNRAID-API-REPORT-----> Unraid server is operational. service like Samba or adguard are working. I cant verify the diagstics zip was made succesfully of annominous. I have made a zip with SSH. on request i will share with Lime personel via DM on request. in zip folder are the screenshots with the gui, system nfo, apps curently installed. GUI not operational as espected.7z
January 24, 20233 yr Hi, we just released a new version of the My Servers plugin which should solve many connection issues, please let us know how it goes after upgrading: https://forums.unraid.net/topic/112073-my-servers-releases-and-announcements/page/2/#comment-1218704
January 24, 20233 yr Author updated to new version with no effect tried restarting api true ssh also no effect <-----UNRAID-API-REPORT-----> SERVER_NAME: Tower ENVIRONMENT: production UNRAID_VERSION: 6.11.5 UNRAID_API_VERSION: 2.55.1 UNRAID_API_STATUS: running API_KEY: valid MY_SERVERS: authenticated MY_SERVERS_USERNAME: pim.brouwer CLOUD: STATUS: [ok] MINI-GRAPH: STATUS: [CONNECTED]
January 24, 20233 yr Author Gui has not changed as in first post. in the post i added a zip with screenshots
January 24, 20233 yr I looked through the zip but didn't see anything obviously wrong. Do you have a screenshot that shows the problem?
January 24, 20233 yr Author It wont show my hard disks or there status and shows infinite load on cpy and no ram use. i dont call that normal or is this a other service. it used to work fine. The disk are operational and can be used.
January 24, 20233 yr Ah, you opened this in the My Servers area of the forums, so I am focused on issues related to the My Servers plugin. Are you still seeing anything related to being disconnected from the Unraid API? A reboot will likely resolve the other issues, and I expect improvements in that area with the upcoming Unraid 6.12
January 24, 20233 yr Author As shown the dashbord menu botton on my name will keep this on error. clicking on restart and the gui will show the wave thinkin patren but nothing changes. It will keep showingth e wave thinking untill i force refesh the page. I did a server reboot but it did not help. i did make a diagnostig save befor rebooting.
January 30, 20233 yr On 1/25/2023 at 1:23 PM, pim.brouwer said: Here you are. Sorry for the delay. So I have to admit, I don't see any issues in these logs. I don't think the My Servers plugin is the cause of your issues on the dashboard, but if you want to rule it out you can uninstall it. When the dashboard isn't showing data, it may help to open a web terminal and run: /etc/rc.d/rc.nginx reload
February 3, 20233 yr Everything works for the most part. Everything has just become incredibly slow. This happened after updating, which i had not done in a long time.
February 5, 20233 yr I got the same error after upgrading the certificate. There is no connection to My Servers Cloud.
February 5, 20233 yr I followed this: https://www.spxlabs.com/blog/2020/12/30/workaround-for-dns-rebinding-protection-on-the-udm-pro-and-unraid-ssl-provisioning With small adjustments according to my setup. I don't have the error anymore.
February 6, 20233 yr On 2/5/2023 at 10:40 AM, CiscoCoreX said: Personally I first tried restarting unraid api. /etc/rc.d/rc.unraid-api restart Didn't do the trick though. So I checked connectivity to te mothership server using wget. That seemed to work. Then logged out of unraid My Serves account under Settings --> Management access, and then logged in again. That did the trick for me!
February 6, 20233 yr I'm getting intermittent timeouts and 401 refused messages when attempting to hit mothership.unraid.net/ws via wget from my Unraid box. It honestly seems like something is up with whatever is hosting/serving that site (or routing to reach that site). Tried logging out of My Servers and back in to no avail, server still reading as offline from the My Servers dashboard.
February 6, 20233 yr I wget'ed https://mothership.unraid.net and immediately it was connected in the dashboard... Not sure if it was dns issue or what..
February 6, 20233 yr Sorry for the trouble, we are having intermittent issues with My Servers Cloud (aka mothership) today, you can check the status here: https://status.unraid.net/
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