Unraid dosent seem to recongnize my LSI Card

[SH4D0WFR0G6996]

Hello everyone I am trying to setup my unraid for the first time and I am having trouble getting my LSI card that is attached to 8 drives to show up properly its model is LSI Broadcom SAS 9300 its heart beat led is blinking normally once every second which I read was good and I also tried a solution from a previous forum that said to append 'pci=realloc=off initrd/bzroot' into the syslinux config with no luck as well I am brand new to unraid so I am unsure of what logs if any need to be given I can get them if needed thank you.

[itimpi]

You are likely to get better informed feedback if you attach your system’s diagnostics zip file to your next post in this thread.

[SH4D0WFR0G6996]

Apologies here are the diagnostics from the server I've had a look myself and haven't found anything out of the ordinary with it.

jaredunraid-diagnostics-20230205-2314.zip

[itimpi]

I can not see any sign of the LSI card showing up at the hardware level in the diagnostics.

• have you managed to validate the card is working in any way?
• Have you tried a different PCIe slot?
• Can you access the card at the BIOS level?
• can you see the drives at the BIOS level?

[SH4D0WFR0G6996]

Yea I can see it in the bios it will show the card but I do not see any drives attached to it.

[SH4D0WFR0G6996]

Hey man thanks for your help I think I figured out what is wrong im pretty sure its a dead card even though it shows up and its on onboard monitor says its fine it started to freeze my bios when I was in it and not letting me even load unraid anymore which ive never seen with a pcie device but I unplugged it and now it seems to be doing fine and not freezing and crashing too bad I ordered it a while back and prob wont be able to return thanks for your help though if it didn't start doing that I would still be trying your solutions.

[itimpi]

1 hour ago, SH4D0WFR0G6996 said:

Yea I can see it in the bios it will show the card but I do not see any drives attached to it.

Have you got the right breakout cables I wonder?  Forward and Reverse break-out cables look identical but only the correct ones work to show the drives.