February 13, 20233 yr Hello i am trying to recover the license for my backup server it been down and i have lost the USB drive so i made a new one and i dont see a option in the OS to recover a license just buy a new I want to Recover the license tied to 0951-1666-72AC-F23117BEDFA1 to the new USB 0781-5581-7629-032721155747 how do i do this ?
February 13, 20233 yr Solution 18 minutes ago, rguinn said: Hello i am trying to recover the license for my backup server it been down and i have lost the USB drive so i made a new one and i dont see a option in the OS to recover a license just buy a new I want to Recover the license tied to 0951-1666-72AC-F23117BEDFA1 to the new USB 0781-5581-7629-032721155747 how do i do this ? Please contact support to open a ticket.
February 13, 20233 yr Author Honestly i made a mistake and though i was opening a ticket not a form. this is was my bad i was not paying attention Edited February 13, 20233 yr by rguinn
February 13, 20233 yr Community Expert 1 hour ago, rguinn said: I want to Recover the license tied to 0951-1666-72AC-F23117BEDFA1 to the new USB 0781-5581-7629-032721155747 Normally you just put the licence file into the ‘config’ folder on the flash drive and boot Unraid. Unraid will then tell you that the licence file is wrong for this flash drive. As long as you have not done it already in the last year that takes you through the automated licence transfer process. If you HAVE done it in the last year you need to go via the support route.
February 13, 20233 yr Author 31 minutes ago, itimpi said: Normally you just put the licence file into the ‘config’ folder on the flash drive and boot Unraid. As long as you have not done it already in the last year that takes you through the automated licence transfer process. If you HAVE done it in the last year you need to go via the support route. I do not have the original USB server was scrap like 2 years ago and I just now getting new HW. But support took care of me
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