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Unable to ping server although it has IP


cities

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Overnight, my Unraid server appears to have run into a fatal error. I attached a screenshot. I find it strange that the error reports a time of February 1st, as I have been using the server through the 11th without issue.

 

Here are some issues now

  • Cannot access GUI on local network
    • I can boot into GUI mode on the Unraid machine, more on this later
  • Cannot ping the machine
  • SMB is accessible from one VLAN but not another (both cannot access the GUI)
  • Reconfigure network via UDM-SE such that Unraid hosted PiHoles no longer provide DNS

 

I've been trying to get Unraid back up throughout the day, and I have done the following

  • Ensure server does get an IP
  • Reset IP lease for Unraid server
  • Change IP address for Unraid server
  • Stop all docker containers; disable docker
    • I had Plex running, and I had read of users claiming Plex crashes caused similar issues
  • Stop all VMs
    • I had four PiHole VMs serving DNS for different VLANs
  • Remove network config file

 

The issue persists and I'm running out of ideas. I hope someone more familiar with debugging the diagnostic logs can help me determine if I need to replace hardware.

 

I'm running memtest now.

unraiderrors.png

tower-diagnostics-20230213-1754.zip

Edited by cities
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51 minutes ago, mathomas3 said:

While I am not an expert here... This is what I would try... 

 

replace the CMOS battery... validate that time/date in the bios is close to the real time... restart the machine... 

 

 

 

Thank you for the suggestion. I replaced the battery but can still not access the server.

 

I added the removed network config back to the boot USB as well, and now the server is not getting an IP.

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That did not work. The server is reporting the IP address that I assigned to it, and I can see the client is assigned an IP address in the Unifi OS UI.

 

But, when I try to access Unraid from my workstation, I get a "ERR_NETWORK_ACCESS_DENIED" error.

 

I am the admin on my home network and I have not introduced any new firewall rules in the time this issue started.

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  • 1 year later...

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