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Cannot use key that i bought to my account !

Featured Replies

Hi everyone,

 

I dont know what i did wrong but i installed the unraid on a usb stick manually and it runned the server. Once i connected i saw my usb was blacklisted. I then created an account and i payed for the basic product from unraid 59$ and i cant find no where to activate the key. when i log into my Webgui i cant find anywere to put the key in. It gives me an option to put the "install key" but i only got 1 key, no key file url....

Can anyone help me?

  • Author

I think i did this all wrong... i didnt registrate my account before i bought the key.. i got the key already in my email, but i didnt get any download link. I also downloaded the usb installation as a free trial without beeing logged in. what can i do...

 

  • Community Expert

If you got the key file attached to an email then it should just be a case of putting that file into the ‘config’ folder on the flash drive.   Not sure from what you said if you tried that?

  • Author

There is no keyfile attached to my email at all, wich is kinda making me mad tbh...

  • Community Expert
3 minutes ago, Hermachis said:

There is no keyfile attached to my email at all, wich is kinda making me mad tbh...

Then I am confused as your earlier post said you got the key in the email :(  Did you actually get a download link instead?

  • Author

Everything i got was that website that is in the picture and a confirmation from the payment from my paypal

PAYED.jpg

  • Author

Ok guys, it seams my problem is my usb stick from Scandisk... it has a non valid GUID and it does not let me insert my first key that i got.

Thanks for all of you that helped. I will try to get another pen...

  • Community Expert

Sandisk flash drives do have valid GUIDs, if not it's likely a fake.

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