couzin2000 Posted February 28, 2023 Posted February 28, 2023 Hi, sorry this has to be my first post. I purchased a Pro licence on dec 25th 2022. Merry Xmas. I received 3 emails - one that has a PDF invoice, one from Paypal, and one from Unraid saying "Welcome". None of these emails has a usable activation code. As well -- every single piece of instruction I'm able to find online is different from what I see in my webGUI. Please see the attached screencap - I am unable to login as anything but root. There is no page nor popup where I can login to Unraid.net. Because of this, I now have a 4,000$ doorstop. I'm using a brand new 6.11.5 download. I sent an email through the contact form, but if anyone has an idea, please lemme know! Quote
apandey Posted February 28, 2023 Posted February 28, 2023 (edited) Choose that "enhance your experience with myservers" option, login into MyServers using the unraid / limetech account you created when buying the key. You will see your key download option from myservers If you are using same account to login to forum, you can also see MyServers in forum menu Edited February 28, 2023 by apandey Quote
couzin2000 Posted February 28, 2023 Author Posted February 28, 2023 (edited) 4 hours ago, apandey said: Choose that "enhance your experience with myservers" option, login into MyServers using the unraid / limetech account you created when buying the key. You will see your key download option from myservers If you are using same account to login to forum, you can also see MyServers in forum menu The "Enhance..." option only allows for a plugin download, which doesn't end in success because my array isn't started yet so it has nowhere to save. No login possible. Any other ideas? EDIT: My bad, the network options didn't have the proper DNS server setup. The plugin did download and install. HOWEVER, after logging in, no way to redeem my key - it does not download. Edited February 28, 2023 by couzin2000 error Quote
Solution couzin2000 Posted February 28, 2023 Author Solution Posted February 28, 2023 10 hours ago, couzin2000 said: [...] I sent an email through the contact form, but if anyone has an idea, please lemme know![...] I did. Quote
couzin2000 Posted February 28, 2023 Author Posted February 28, 2023 Just received an email from LimeTech (within 24 hrs) with an activation code in it. Took 17 seconds to activate. Thank you LimeTech! Quote
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