February 28, 20233 yr I got a new SATA harddrive and have put it in my system. It will not show up in unraid by any means but shows in the BIOS. I have tried different cables, cables from the other drives, unplugged other drives, etc. It does not appear under unassigned devices. I am very lost at this point because every drive I've put in this system has always shown up and was a smooth process. Any tips or diagnosing would be helpful, thanks.
February 28, 20233 yr Community Expert Please post the diagnostics and a photo on the drive in the BIOS.
February 28, 20233 yr Author 17 minutes ago, JorgeB said: Please post the diagnostics and a photo on the drive in the BIOS. Here you go! Also, it is SATA3_2 that isn't showing up in unraid. node-diagnostics-20230228-1405.zip 230228190051.BMP Edited February 28, 20233 yr by BeardedMate Additional information
February 28, 20233 yr Community Expert Drive is not identifying correctly: Feb 28 11:04:45 Node kernel: ata3: SATA link up 6.0 Gbps (SStatus 133 SControl 300) Feb 28 11:04:45 Node kernel: ata3.00: failed to IDENTIFY (INIT_DEV_PARAMS failed, err_mask=0x80) Feb 28 11:04:45 Node kernel: ata3: SATA link up 6.0 Gbps (SStatus 133 SControl 300) Feb 28 11:04:45 Node kernel: ata3.00: failed to IDENTIFY (INIT_DEV_PARAMS failed, err_mask=0x80) Feb 28 11:04:45 Node kernel: ata3: limiting SATA link speed to 3.0 Gbps Feb 28 11:04:45 Node kernel: ata3: SATA link up 3.0 Gbps (SStatus 123 SControl 320) Feb 28 11:04:45 Node kernel: ata3.00: failed to IDENTIFY (INIT_DEV_PARAMS failed, err_mask=0x80) Feb 28 11:04:45 Node kernel: ata3: SATA link up 3.0 Gbps (SStatus 123 SControl 320) Swap cables and post with a different one.
February 28, 20233 yr Author Swapped cables, here is the new diagnostics. node-diagnostics-20230228-1423.zip
February 28, 20233 yr Community Expert Feb 28 14:22:25 Node kernel: ata2: SATA link up 6.0 Gbps (SStatus 133 SControl 300) Feb 28 14:22:25 Node kernel: ata2.00: failed to IDENTIFY (INIT_DEV_PARAMS failed, err_mask=0x80) Feb 28 14:22:25 Node kernel: ata2: SATA link up 6.0 Gbps (SStatus 133 SControl 300) Feb 28 14:22:25 Node kernel: ata2.00: failed to IDENTIFY (INIT_DEV_PARAMS failed, err_mask=0x80) Feb 28 14:22:25 Node kernel: ata2: limiting SATA link speed to 3.0 Gbps Feb 28 14:22:25 Node kernel: ata2: SATA link up 3.0 Gbps (SStatus 123 SControl 320) Feb 28 14:22:25 Node kernel: ata2.00: failed to IDENTIFY (INIT_DEV_PARAMS failed, err_mask=0x80) Feb 28 14:22:25 Node kernel: ata2: SATA link up 3.0 Gbps (SStatus 123 SControl 320) Problem stayed with the disk, suggesting it's no good.
February 28, 20233 yr Author I guess I will need to contact WD. This is a brand new drive that I just got yesterday. Very unfortunate.
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